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BBB Scam Tracker

Look Up an Existing Scam

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Search Results (5129)

Travel/Vacation/Timeshare

Promise of free airline tickets and hotels value of 1180. Uses American, United, Southwest, Marriott, Hilton and Hyatt in come on.

Dollars Lost: $0.0

Unknown Location

Date Reported: October 6, 2025

Business Name Used: 2025 travel event


Travel/Vacation/Timeshare - Refund

Withjoy, a wedding website, was sent to guests for information and hotel booking. A booking was made through their company. Flight cancellations occurred and unable to make the destination. Contacted the hotel to request cancellation and refund. The hotel instructed to contact the third party booking agency, Withjoy. In communication with Withjoy ([email protected]) they said they partner with other agencies and that my booking was made with Nuitee and provided their contact info ([email protected] and 866-338-3099. Their phone number does not work, though it starts off as though it will and then disconnects consistently after about 30-45seconds, and I received one email response saying they would look into the matter and contact the hotel, but then have made no further responses, despite numerous attempts from myself and Withjoy agent. I contacted the hotel during this time to check if someone had reached out regarding my request for refund. They said there had been and they refunded the money on my behalf, and sent me screenshots proving the refund. Nuitee has continued to withhold the returned money and is refusing to reply or return funds to me for a non-rendered service, despite the hotel already returning the funds to them.

Dollars Lost: $219.75

Unknown Location

Date Reported: October 6, 2025

Business Name Used: Withjoy partners with Nuitee


Travel/Vacation/Timeshare - Tour & Travel Focus Group

A postcard mailing with a cruise ship on one side, With heading "(Your name) You're invited! 2025 (Your city) Tour & Travel Focus Group". The back includes the exact same details as presented in this case. Only a PO BOX listed, call a number and give a code. A meeting location is shown at a local hotel. There is also an offer of "dining savings" of $100 to the first 50 callers, which is likely a Dining Advantage card that allows you coupons, typically 10% off or BOGO, to local eateries.

Dollars Lost: $0.0

Albany, NY- 12211

Date Reported: October 6, 2025

Business Name Used: Tour Travel Focus Group


Travel/Vacation/Timeshare - Seamless Vacations

Offer to sell my bonus weeks as an RCI fulfillment company at $1,800- per week with an up front charge of $2,394-. This amount is "guaranteed to be paid within 60-90 days as they already have a buyer who needs the weeks". They knew I have an RCI account.

Dollars Lost: $0.0

FL

Date Reported: October 6, 2025

Business Name Used: Seamless Vacations


Travel/Vacation/Timeshare - limitedfares.com is a scam. I did a purchase for an airline ticket and they called and said they did not have a flight.

limitedfares.com is a scam. I did a purchase for an airline ticket and they called and said they did not have a flight. They are refusing to cancel the reservation. I froze my card so no money has been taken, but they keep calling and harassing me.

Dollars Lost: $0.0

Miami, FL- 33126

Date Reported: October 6, 2025

Business Name Used: Limited Fares


Travel/Vacation/Timeshare - Ruchflights.com, air-reservations.com

My wife attempted to get a seat assignment on a flight with Hawaiian airlines. She had trouble and looked up a number to call- but it was a phony site. The call was answered by 'Garrett Peterson' (South Asian accent) who asked her for her reservation code. Now he had her name, destination, etc. He told her that there was a problems with her reservation- that it had become 'synchronized' with that of another passenger, and that she had been put on standby for the flight. He then told her that the only way to get her on the flight was to upgrade to Business class, and that the upgrade payment would then be refunded, along with compensation ask the airline was at fault. My bank blocked the payment, but my wife assured me that the payment was legitimate, so I called the bank and allowed it. I looked over the emails and sites though, and realized that it was a scam. I reported the fraud to the Bank, and they investigated and reversed the charge. We did not lose anything, but I had waited only a few more minutes, we might be out nearly $3500, or more. I canceled the credit card and have informed the airline of the issues. The sites used by the scammer include air-reservations.com, richflights.com, and maybe one called NuGo.

Dollars Lost: $1

MD

Date Reported: October 5, 2025

Business Name Used: Ruchflights.com air-reservations.com


Travel/Vacation/Timeshare - visitaustraliavisas

I was applying for an eVisa for Australia. The site looked like it was an official Australia government site. I provided my all my passport information, and paid with my credit card. I have asked for a refund and was told that I would receive one within 10 days. I will report to Capitol One, my credit card company and to other organizations that I should contact. I am very concerned that they have my credit card and passport information.

Dollars Lost: $150

Unknown Location

Date Reported: October 5, 2025

Business Name Used: Visit Australia Visas


Travel/Vacation/Timeshare

I tried renting out a car through a company called E Rental in St Louis Mo I spoke to two agents name Linn & Ben they both told me I have to load $405 onto a go2bank prepared card from a store that sells them . I went today to make that load purchase & provided it to the company I was told the rentals are $15 a day for a week I would only be charged $105 total with a deposit of $300 added to the $105 & that equalled it out to $405 & payment made total $407.95 that's including the card purchase fee. As I called go2bank the prepaid company card they only accepted they gave me a whole run around just to report my money taken off my card even though the man from the rental company lied & said my money was still on the card. Go2bank informed me my prepaid card I purchased is under someone's else name & it will take up to 5 business day's to know if I will get my money back or not but its not a guarantee. Not only did the rental place steal my money & lied about it still being on the card the man tried making me go back to the store & add a total amount of $420 onto a new go2bank prepaid card. Blth companies are scamming & taking advantage of innocent people as myself that was all the funds I had to my name . I have noway to eat nor get back & forward to work this week. That was half of my deposit money for my apartment for my babies .

Dollars Lost: $407.95

Saint Louis, MO

Date Reported: October 4, 2025

Business Name Used: E Car Rental


Travel/Vacation/Timeshare - Avid Hotel Imposter

They hacked hotel website. Changed my check in take so my reservation went from 2 night stay to 9 night stay and added tons of extra fees

Dollars Lost: $1418.25

Unknown Location

Date Reported: October 3, 2025

Business Name Used: Avid Hotel


Travel/Vacation/Timeshare - Vacation Package - Impostor

"Deanna" and "Kristi" each called me within 1/2 of each other on 7/14/25 regarding the supposed purchase of an "used vacation" package by one of my adult children who lives out-of-state. They had his email address, but called my office number in Santa Fe, New Mexico. I am an attorney in long-time practice in N.M., and have no idea how they got my office number, particularly as my son has a completely different name from mine (and always has).

Dollars Lost: $0.0

Unknown Location

Date Reported: October 3, 2025

Business Name Used: N/A


Travel/Vacation/Timeshare - Flight Travel USA

I received a (legitimate) email from KLM letting me know that my flight, which was two days away, was canceled. I looked up KLM's customer service number and called it to rebook my flight. They told me that I would have to pay the fare difference because I purchased economy tickets and the flight was canceled due to an "act of God," which was weather related. I argued that they should pay since they canceled the flight and the "supervisor" said they would waive part of the fee so it would be $440 for each of us (two travelers). We had no other options at that point, so I paid via credit card. We received our tickets for the rebooked flight. When I checked my credit card statement, the charge was from "Flight Travel USA" not KLM, which made me suspicious. I called KLM and they said they did see tickets for the rebooked flight, but they would not have charge me for that and the charges came from a third party flight booker. They were able to book us on the flight for no extra charge and my credit card company canceled that charge and the card.

Dollars Lost: $882

TX

Date Reported: October 3, 2025

Business Name Used: Flight Travel USA


Travel/Vacation/Timeshare - Travel Scam

I attempted to make a hotel reservation in Champaign, IL through Holiday Inn's # (217) 398-3400, using a government discount rate. The attendant claimed the gov't rate was no longer available but could get me the discount anyway. The next day I received an email receipt from "Guest Reservations" at [email protected]. The total cost did not reflect the discounted rate I was expecting. When I called back the # today, Holiday Inn claimed that the reservation was made by a 3rd party (Priceline) and they could not adjust or cancel it. So it appears my original phone call was intercepted somehow by this "Guest Reservations" scam artist. My reservation appears legit but they tacked on their own bogus fees.

Dollars Lost: $40

Unknown Location

Date Reported: October 3, 2025

Business Name Used: Guest Reservations


Travel/Vacation/Timeshare - 2025 Cruise & Travel Focus Group

My family member received a brochure via mail saying that they were invited to join a 2 hour zoom cruise and adventure showcase, and in exchange for their participation, would receive an all-expenses paid cruise and airfare for 2 adults.

Dollars Lost: $0.0

Albany, NY- 12211

Date Reported: October 2, 2025

Business Name Used: 2025 Cruise Travel Focus Group


Phishing - Phishing - Monster Reservations/ Travel Groups

I am keep on getting calls from Tafer Residence Club associated call centres. I went to Cancun and attended Timeshare Presentation on Feb-2025 as it was part of my vacation package booked through monster reservations group # https://monsterrg.com/ . I have tried to explain multiple times to put me in do not call list. But call centre agents are keep on calling and annoying me saying Vacation package deals every Day atleast 2 to 3 times from Random numbers posing to be Genuine callers. *** *** ****** **** ** ** ******* **** ***** **** **** ****

Dollars Lost: $0.0

Unknown Location

Date Reported: October 2, 2025

Business Name Used: Monster Reservations/ Travel Groups


Travel/Vacation/Timeshare - 2025 Milwaukee Travel & Adventure Show

Mailer taking we're invited to take part in the 2025 Milwaukee Travel & Adventure Show via Zoom. In exchange for your time and opinion, you'll receive a complimentary 5 day/4 night cruise or 2 r/t airline tickets. No company name or identifying information other than the phone number is included.

Dollars Lost: $0.0

Albany, NY- 12211

Date Reported: October 2, 2025

Business Name Used: 2025 Milwaukee Travel Adventure Show


Travel/Vacation/Timeshare

I was looking for cheap flight airlines and was connected to this sight and I thought it was legitimate. After inquiring about the flight Alaska Flt. 288 I saw it was out of San Diego and not Los Angeles which I booked out of Los Angeles. This made me suspicious- when I called the number back the person said that I would not receive the tickets till Nov. I booked on sept. 1, 2025- I then looked up on line to see if this was a legitimate web site and find out it has been reported as a scam with postings that someone else got scammed like me.

Dollars Lost: $534

CA

Date Reported: October 2, 2025

Business Name Used: CheapFlightservice.com


Travel/Vacation/Timeshare - PTCL

I just received the postcard and did some checking about PTCL, named in the fine print. I did not contact them... Scammers stink! They said I won a 7 day Caribbean cruise with plane tickets for 2, a river cruise and a TV 

Dollars Lost: $0.0

Unknown Location

Date Reported: October 1, 2025

Business Name Used: PTCL


Phishing - Timeshare Scam

I recieved numerous calls from the phone number 2692301428. The number is out of Schoolcraft, Michigan. It was a guy who said I had earned rewards and because of all the points there were three trips one to Las Vegas, one to Miami and one to Ft. lauedrdale. Then a cruise all inclusive. I told him I was not interested didn’t like the location he told me that there are 28 more locations to swap out for but wouldn’t specify. Then the cruise I had to go out of the country. He then told me the only thing I need to do is take a tour of the property. I asked how long was the tour bc I can’t commit to something without details he then said he would find out. Then told me that the booking fee for two travelers would be a one time fee of $999.99. I then said well why would I pay if I don’t know where I’m going. He then transferred my call where another guy said there are 72 alternate location. I questioned discrepancies that’s when he got aggressive and said I’m at the end of booking my trip I said why would I pay you I have no idea where I’m going. He said I owed him $999.99 bc I was a timeshare holder and a member.

Dollars Lost: $0.0

MI

Date Reported: September 30, 2025

Business Name Used: Some travel club


Travel/Vacation/Timeshare - Overcharged for airline tickets, unauthorized additional fees

On September 8, 2025, I called what I thought was AirFrance Customer Service and got "Ian." He did not identify himself as an employee of Travoeasy, a travel agency. I was inquiring as to how I could arrange to ship by cargo a large package that I had. I wanted to send it by cargo on our flight home from Paris. A second person at the travel agency informed us that in order to ship the package, we would have to upgrade to Premium Economy and that it would cost 1100 Euros. We agreed, but we did not understand that it was pure fraud. We did not need to upgrade to Premium Economy to ship cargo, and the cost of the upgrade for two seats was actually $423.00. He made two charge on my credit card: One for the $423.00 to Delta for the upgrades to our tickets which he did arrange. And, a second, completely fraudulent charge of $891.89 to Travoeasy LLC. For what service? Nothing, and I am disputing the charge with my credit card company.

Dollars Lost: $891.89

Miami, FL

Date Reported: September 30, 2025

Business Name Used: Fare Porto


Travel/Vacation/Timeshare - 2025 Travel and Cruise Showcase Letter

I received a postcard in the mail. Free cruise if I attend this showcase event. I googled their number and found the info on bbb website. No company information except phone #. Has a us postage paid permit 492, 04101. 4-2351, 154322. Not sure if that means anything. After doing some research, the suite belong to something called Give a Vacation.

Dollars Lost: $0.0

Unknown Location

Date Reported: September 30, 2025

Business Name Used: 2025 Travel and cruise showcase


Sweepstakes/Lottery/Prizes - Sweepstakes/Lottery/Prizes

Received mailer advertising I am winner of 1 of 4 prizes one of which has a 99.975% chance of winning. This one is described as a 5 or 7 day Caribbean cruise and airfare for two. Research indicates this is a timeshare pitch scam.

Dollars Lost: $0.0

Watkinsville, GA- 30677

Date Reported: September 29, 2025

Business Name Used: PTCL


Travel/Vacation/Timeshare

The scam is that a free event is being held at our on October 18th & 19th, however, we do not have anything booked, offering free lunch or dinner on these dates.

Dollars Lost: $0.0

Pasadena, CA- 91103

Date Reported: September 29, 2025

Business Name Used: Courtyard by Marriott Old Town Pasadena - IMPOSTER


Travel/Vacation/Timeshare - 2025 Cruise and Travel Focus Group

I recieved a post card with a "Complimentary 3, 5 or 7 day Cruise." The first 50 callers also received 2 nights accommodations at a choice hotel. Its just a scam high pressure timeshare sale.  - Powered by Zoom

Dollars Lost: $0.0

Albany, NY- 12211

Date Reported: September 29, 2025

Business Name Used: 2025 Cruise and Travel Focus Group - Powered by Zoom


Sweepstakes/Lottery/Prizes - Vacation Sweepstakes

I attended the Troy Family Daze Festival in September 2025, where there was a booth advertising a chance to win a Disney/Universal Studios vacation. I entered the drawing, and on September 29 I received a text from +1 (947) 214-6077 instructing me to call (463) 270-8929 about “winning” a trip. When I called, I was told I had to attend a two-hour presentation in Farmington Hills and pay “taxes” to receive the trip. This appears to be a timeshare/vacation scam. I am concerned this business was allowed to operate at a family festival and collect personal contact information under false pretenses. I request that this be investigated to protect other Michigan residents from being misled. I am happy to provide screenshots of the text message and booth signage if needed

Dollars Lost: $0.0

Farmington Hills, MI

Date Reported: September 29, 2025

Business Name Used: N/A


Travel/Vacation/Timeshare - Online travel agent tried to upsell to a more expensive airline ticket

Fareporto.com attempts to sell an unreal flight ticket online, fails to email the ticket confirmation number as promised when I booked the ticket, and forces the buyer to pay more for the trip, or they will put the buyer on standby for the flight.

Dollars Lost: $398.14

Miami, FL- 33126

Date Reported: September 29, 2025

Business Name Used: Fareporto


Phishing - Phishing

Receive call/voicemail (See below) about a timeshare I do not have Voice mail: Tahiti Village resort timeshare “Hi Charles this is Luis calling in reference to your Tahiti Village timeshare I wanted to make sure everything was handled and taken care of give me a call back and let me know ask for Luis thanks…”

Dollars Lost: $0.0

Davenport, FL

Date Reported: September 29, 2025

Business Name Used: Tahiti Village resort timeshare


Travel/Vacation/Timeshare - Travel/Vacation/Timeshare - Xtreme Fares

Scammer attempted to utilize target's desperation of missing an airline flight. Scammer's contact info was mistakenly advertised and provided along with Google Searches for being unable to make an Airline flight in time. Scammer attempted to charge $600 for a booking and was able to acquire target's Credit Card Information and Personal Identifiable Information including full name and address. After target began to feel suspicious and attempted to cancel this transaction before even being processed, scammer attempted to charge $300. Target told scammer that they will be placed on hold to think about decision. When attempting to speak with the scammer, scammer never responded.

Dollars Lost: $0.0

Brampton, ON- L6X 0Z2

Date Reported: September 28, 2025

Business Name Used: Xtreme Fares


Travel/Vacation/Timeshare - Phishing - Travel Giveaway Scam

This is a “if it’s too good to be true, it probably is” scheme. Companies like this are so friendly before you listen to their spiel, but are high pressure when you don’t sign up or want to collect your “free gifts”. Been there, done that and won’t let it happen again!

Dollars Lost: $0.0

Washington, DC- 20005

Date Reported: September 28, 2025

Business Name Used: Travel More Spend Le Event


Travel/Vacation/Timeshare - Online Travel Reservations Scam

The company reached out as a travel agency trying to help people book flights. International or domestic. They asked to use 2 different credit cards and split up payments and then booked the flight. The confirmation number was correct and for a few weeks it was fine. However, they cancelled the flight and refunded their own money they used for the flight, and at the same time pocketing the money they charged us. They made it seem like they used your credit card to book but really it was their own personal and pocketed your money.

Dollars Lost: $3000

South Ozone Park, NY- 11420

Date Reported: September 27, 2025

Business Name Used: trips travel deals


Travel/Vacation/Timeshare

i SAW FLIGHT INFORMATION ON FACEBOOK TO A FLIGHT TO MEXICO,CALLED NUMBER AND PERSON CALL ME BACK. BOOKED A FLIGHT THAT I DID NOT RECEIVE, INDIAN DECENT EVERYTIME I CALLED, BUT GOT THE SAME ANSWER THAT I WILL RECEIVE EVERYING IN OCT. VACATION IS OCT. 20TH. THEY ANSWER PHONE, BUT WOULD NOT GIVE ME AIRLINE INFORMATION. CHECKED PHONE NUMBER AND GOOGLE STATED THAT THIS NUMBER IS USED AS A SCAM.I FILED A REPOR WITH MY CREDIT CARD.

Dollars Lost: $900

AZ

Date Reported: September 26, 2025

Business Name Used: CHEAP FLIGHT SERVICES


Travel/Vacation/Timeshare - Airline Ticket

They advertised a flight from Oakland, CA to John Wayne Airport in Orange County, CA for $202 through Southwest Airlines on 9/26/2025. They charged my credit card & sent a confirmation email with their booking number. When I tried to check into my flight on 9/25/25, their booking number didn’t work. I called & couldn’t connect with anyone for a long time. When someone finally answered the phone, she said that they will be sending the confirmation number later that night. I asked why they couldn’t send it now & she said that I was on their queue. She didn’t give a satisfactory answer & finally said she would tell them to send it out as soon as possible. I never received their email. I contacted Southwest Airlines directly & was told there was no reservation under my name. I tried calling flightsclick.com again & have not been able to get connected again.

Dollars Lost: $404.34

Unknown Location

Date Reported: September 26, 2025

Business Name Used: Flightsclick.com IMPOSTER


Phishing - Timeshare

one of the Scammers name was Brian Berry Phone #40704403039 the other is Erick Hinz phone #470 575 0124. And the other is Betty Josefina DE Jesus Perez She was the one to receive the Wire from the Bank. I am selling my Time Share and they Call me to tell me they had a buyer but I need it to pay for the processing and after they continue Telen me that I need it to pay for this AND THIS, UNTIL IT GOT TO 7,93800 Dollars. I finally realized that That was not ending to That That they were Scammers.

Dollars Lost: $7938

Orlando, FL- 32835

Date Reported: September 26, 2025

Business Name Used: LighStream Resales Impostor


Travel/Vacation/Timeshare - Qantas Spoof

I called a number obtained from the internet that I thought was customer service for Qantas while in USA. The number appears to be a 3rd party trying to collect fees for changes to flights. The person told me it would be $900 to make a change to my flight. This seemed very high to me and I said I would call back. He became very insistent that the fee would go up the longer I waited and tried to scare me into locking in a payment. He provided his name and number Aiden 857-567-1024. I then got on to the real Qantas tthrough the App to discover the change fee was only $250 and was waived because I had special circumstances due to my brother being in the hospital and requiring care. It is very disturbing to see these people trying to take advantage of people in highly stressful circumstances where they might make an error in judgement. Thank you for you time and consideration in this matter. Regards, *****

Dollars Lost: $0.0

Unknown Location

Date Reported: September 26, 2025

Business Name Used: Qantas Spoof


Travel/Vacation/Timeshare - Kiss and Fly

I booked a flight that popped up on google. Kiss and fly was the third party booking. They sent me multiple emails confirming my booking and even gave me my flight confirmation number to check in. Upon check in in the airline site, the airline said my reservation was cancelled.

Dollars Lost: $115

Unknown Location

Date Reported: September 26, 2025

Business Name Used: Kiss and Fly


Travel/Vacation/Timeshare

Used Airfare Watchdog and there clicked on the Cheap Fares link to find the fares and only 4 seats were available at the price but needed 6. Asked the popup assistant for the price of the other 2 tickets and she said she needed to have someone call me, which they did immediately. So I booked the 6 tickets and received a booking # and the itinerary. I paid with my credit card. They told me they would not be able to get the seats assigned for 2 weeks and would send the e-tickets then. She gave me her name, telephone # and extension. I had a question a couple of days later that I emailed her about and she responded promptly. She then told me the date that she would be emailing the tickets and told me she would call me then. The day has come and gone and I received no tickets, no response to my email to ask where they are, and when I called the number, I received a recorded message saying “this number has been identified as likely a scam and it is recommended you hang up now”. When I let the call go through it was not answered.as Cheap Fare Services and the ext. did not belong to Grace Wilson, the supposed agent with whom I had worked. I did leave a message for Grace but have not received a call.

Dollars Lost: $1854

Unknown Location

Date Reported: September 26, 2025

Business Name Used: Cheap Flight Service


Travel/Vacation/Timeshare - Timeshare Scam

Travellers Brokers Services LLC keeps calling to resell my timeshare. They email me from [email protected] wanting me to pay a permit fee to sell my timeshare. They call me from 646 814 2866. Wanting a permit fee and a picture of my ID. Are they legitimate? Thanks Ron Walker

Dollars Lost: $0.0

New York, NY- 10017

Date Reported: September 25, 2025

Business Name Used: Travellers Brokers Services LLC


Travel/Vacation/Timeshare - Online travel agent called back after booking and wanted more money to confirm reservation

SCAM!!! FRAUD!!!! WE NEVER GOT OUR TICKETS!!!!!! I booked round trip tickets for my husband and I from Travoport. The first thing they do is have you call them after making the booking to confirm the reservation. ALL customer service agents have very heavy accents. I nor my husband could barely understand any of the agents we spoke with. They immediately try to up sale your tickets by telling you that the tickets we purchased are flexible and they cannot guarantee that you will get on the flight. Or that they could only guarantee one of us would be able to get on the flight. They lied about several things, including that you cannot have a carry on without paying extra, among other things. After trying to get them to just cancel my reservation, which they refused, I finally out of frustration agreed to have them issue the tickets. A few days later we did receive an email from Travoport confirming our reservation and what looked like an e-ticket. We were charged for the flights at that time. We also received an email from the airline carrier showing the reservation. We thought all was well until we arrived at the airport for our flight and discovered that we had no reservation. The airline’s system showed that a reservation had been made in our name for that date but was never paid for causing the reservation to be kicked out of their system. No one either from Travoport or the airline reached out to us to let us know that. My husband called Travoport from the airport to see what happened. They said that they did not pay the airline because we did not pay the tax on the tickets and tried to extort more than the tax turned out to be from us before they would send payment to the airline. When asked why they didn’t collect the tax at the time of the reservation, the representative that we were speaking to avoided the question. We asked them to send payment that they received from us to the airline, and we would pay the taxes directly to the airline, but they refused. They also said that we were supposed to call the airline and make a reservation ourselves which defeats the purpose of purchasing tickets from them. You can’t do that without purchasing again. After being put on hold numerous times and speaking with several Travoport agents, we were running out of time to try to purchase tickets at the carrier ticket desk and catch the flight we were supposed to be on in the first place. So out of frustration of getting nowhere we just hung up the phone and purchased tickets from the carrier. We ended up paying $1,200 for last-minute tickets that should have been $400 if they had done what they were supposed to do. Very expensive “Stupid Tax

Dollars Lost: $389.94

Miami, FL- 33181

Date Reported: September 25, 2025

Business Name Used: Travoport


Travel/Vacation/Timeshare - Travel services

The impersonators nane is Darwin. He is from faretickets and the phone # 844-362-2566. He called said that he was from southwest and that our plane coming back to Baltimore was canceled. We found out when we got to the airport that our plane was not canceled. The lady said that we voluntarily canceled our flight. I paid for our flight on April 16th to avoid baggage fees. I also booked a non stop plane to Baltimore so that i had time to pick up my grand daughter. So we was suppose to board the plane at 2:30 and land in baltimore at 6:50. So this person Darwin put us on a 1stop and that didnt get us home until 1am in the morning so i had to pay $60 extra for child care. We also had to pay $160 in baggage fees because southwest said that we voluntarily changed our flight. So we paid out 522.90 + 60 +160. But i already paid my plane fare back in April. This person really caused us a lot of trouble at the airport. I'm still trying to get my money back from them. After calling them just about every day they refunded me $302 but they not trying to give the rest back

Dollars Lost: $380.9

Unknown Location

Date Reported: September 25, 2025

Business Name Used: cheapflytravel.com


Travel/Vacation/Timeshare - Travel/Vacation/Timeshare

I booked a cruise with MSC for my birthday. I was unable to do the online check in so I went to the website and called the number. I was told that I did. It pay port fees and gratuity. I was confused as I had not been on a cruise in 17 years. We have them the card information and paid. Something felt wrong about it so I researched and found it was a scam. I reported it immediately to my bank and to MSC that confirmed it was a scam and that it has happened before. I feel as if MSC is apart of the scam as the scammers have taken over their website. MSC did nothing about it and it ruined my birthday trip. Do not cruise with MSC!

Dollars Lost: $400

Miami, FL

Date Reported: September 25, 2025

Business Name Used: MSC Cruises


Travel/Vacation/Timeshare

Selling vacation packages. Get you to pay for it, then change and day nothing is available and they're not doing that type of vacation and that we need to pay more money in order to travel.

Dollars Lost: $1596

FL

Date Reported: September 24, 2025

Business Name Used: Margaritaville- Royal Island Cruiseline


Travel/Vacation/Timeshare - Travel/Vacation/Timeshare - Prestigia.com

I am writing to report a fraudulent transaction with a company named Prestigia.com, which was listed as a booking option on the Expedia website. I booked a hotel room for three nights. On the Expedia website, the deal was listed as having a free cancellation option up to 24 hours before the check-in date. However, after I received the confirmation email from Prestigia.com, I discovered that the cancellation window was only a few hours. immediately became suspicious when the confirmation email stated I only had a few hours to cancel, contradicting the 24-hour free cancellation option shown on the Expedia website. I canceled the booking right away. Despite this, I received an automated email stating that a 28% cancellation fee would be charged after the full amount was taken from my account, with the rest of the refund to be issued in 10 business days. I emailed them back to explain that I had canceled within the proper time frame and that this was unacceptable. After a quick search online, I discovered that many other people had also been victims of this scam. To prevent the company from charging me the full amount, I canceled my credit card. My bank, however, informed me that since I had authorized the initial transaction, I was liable for the 28% fee, even though they were aware that the company was not legitimate. This website is a scam that has defrauded many people. A quick search of the company reveals numerous complaints, and Prestigia.com has been known to use fake positive reviews as a means of deception. One related company, PRESTIGIA LIMITED, was dissolved in July 2023, yet the website still exist and they have managed to scam numerous people.

Dollars Lost: $230

Unknown Location

Date Reported: September 24, 2025

Business Name Used: Prestigia.com


Travel/Vacation/Timeshare - Oneline Purchase

On July 29, 2025 I google searched United Airlines because I needed to purchase (2) round-trip tickets from San Francisco, CA to Minot, ND for Sept 3rd through 10th 2025. I had seen something on the web that highly recommended one contact the airlines directly to receive the best price possible for senior citizens, so that was what I thought I was doing. The number I dialed was 1-800-335-9431 and David Williams answered and announced “Reservations Desk” and we proceeded to take my request for the Refundable round-trip tickets. He had assured me that I was speaking with United Airlines and after our conversation was over, I received an email with a United Airlines logo on it and our itinerary of the round trip. My credit card was charged $650.80. Being a 70-year-old inexperienced traveler in today’s modern time, I did not know I should have received text messages 2 days ahead of our trip from United confirming our flight. Needless to say, United had no record of my purchase of the round-trip tickets, and my husband had to re-purchase our round-trip tickets at the airport on Sept 3rd. (Side note: United Airlines was very kind and patient with us through this entire nightmare.) After we arrived in North Dakota I proceeded to clear this matter up and again speaking with Customer Care at United Airlines, the agent could not find my original purchase and had claimed that it was likely a “vaporware” that I had gotten myself into. Once we arrived home in California, on Sept 11th, I proceeded to contact 1-800-335-9431 “Travel Bookings” to requested a refund of my $650.80. I was told, “It’s been processed and will be in my account within 7 days”. That was 12 days ago and as of Sept 24, 2025 I have yet to receive my money back and I have begun a dispute with my credit card company.

Dollars Lost: $650.8

Unknown Location

Date Reported: September 24, 2025

Business Name Used: Reservation Desk United Airlines IMPOSTER


Travel/Vacation/Timeshare - Cruise Expo

I received a mail card stating I had won one of 4 prizes if we attended a presentation. So my husband and I attended a travel presentation on July 18th at the Marriott in Tigard, We did not buy anything but were still entitled to one of the 4 gifts per the mailer we received. I was to register on travelexpogift.com website which I did and would receive a certificate in 4-6 weeks. I sent a request for follow up and received a note back that there were delays due to missing information. I checked and all my data was accurately sent and I have the email confirmation. I have sent a 2nd message at 8 weeks as still no information has been received and no responses are being sent now either. I highly doubt I will get the 7 night cruise with airfare that was offered.

Dollars Lost: $0.0

Portland, OR- 97224

Date Reported: September 23, 2025

Business Name Used: Cruise Expo


Travel/Vacation/Timeshare - Oracle Management - imposter

About 2 years ago we went to a meeting with the company. In about 4 months, we were transferred to another business. They told us to not pay our time share and they would be in touch with us. They called us yesterday and went through a litany of contracts and the cheapest was $20,000.00. They said if we didn't have all the money, they would hold it. We called FedEx to cancel delivery of the check and called our bank to put a stop payment on the check. They haven't even contacted the timeshare. I wanted to report this so that others won't be scammed.

Dollars Lost: $0.0

Unknown Location

Date Reported: September 23, 2025

Business Name Used: Oracle Management - imposter


Travel/Vacation/Timeshare - Online travel service / booked flight then called to say it costs additional money for luggage

I reserved three round-trip Asiana Airlines tickets from Seattle to Seoul, Korea at 9/22/2025, through Tarifasodeal (1-888-539-6670) that is posted in the MSN homepage with travel dates departing June 15, 2026, and returning August 20, 2026. The original price shown on their website was $2,339.79. After attempting to reserve, the tickets were not issued immediately. Instead, the company called me and stated that the return ticket could not be issued and that I should use Hawaiian Airlines instead of Asiana Airlines. They also demanded over $3,000 total to include luggage. When I asked to cancel, they said the tickets could not be canceled and then charged me $1,581 for an Alaska Airlines one-way ticket, which I did not request. I never received any valid Asiana Airlines tickets. I believe this is a fraudulent airline ticket scam and I am reporting this incident.

Dollars Lost: $1581

Fort Lauderdale, FL- 33324

Date Reported: September 23, 2025

Business Name Used: Tarifasodeal


Travel/Vacation/Timeshare - Travel Scam

The person posted as a travel agent.He asked for half of the money and pay the rest when the person get to the destination.The person blocked me when the travel date came.the party I spoke to is Haitian,speaks Haitian creole and used whatsapp for communication.

Dollars Lost: $3900

Unknown Location

Date Reported: September 23, 2025

Business Name Used: Tonal lcc


Travel/Vacation/Timeshare - Expedia Spoof

They claimed to be Expedia. I thought I was speaking with Expedia when requesting a refund difference due to the hotel being full and not getting the room we booked and prepaid. The difference was $1,500. When speaking with (who I thought was Expedia) they informed me that I needed to pay a partial fee in order to receive my full refund for the hotel room overcharge. they presented me with a DocuSign and Refund authorization number. It turns out they took my money and all phone numbers (including the one I previously called claiming Expedia) was disconnected.

Dollars Lost: $348.93

Eastampton, NJ- 08060

Date Reported: September 22, 2025

Business Name Used: Expedia Spoof


Travel/Vacation/Timeshare - travel services

Air fare scam. AA senior fares 1 888 425 9695 for help. I had tickets and set , they said my seats were no good and talked me in scam to cancel my tickets and give me better seats. Cancel tickets $1800 ,charged $180 more with no seats. Talked to Joy 1 800 301 4679 x 101 . SCAM

Dollars Lost: $180

Unknown Location

Date Reported: September 22, 2025

Business Name Used: Na


Phishing

Said they were with Resort Access Network. And working with company Lap International to rent my timeshare. I do work with Resort Access but this was NOT them. They had All my information about the timeshare. So unfortunately sent them the money for a 5 year contract. Then they wanted the money for the IRS Before they sent me the rent money for the timeshare week.

Dollars Lost: $5290

Orlando, FL- 32819

Date Reported: September 22, 2025

Business Name Used: Resort access network / LAP International imposters


Travel/Vacation/Timeshare - MSC Cruises Imposter - Travel Reservations Scam

I called what I believed was MSC cruise line after googling the number , they even used their logo . We were having difficulty booking a shore excursion and pretending to be the cruise line said we owed $600 in port charges . They had all of my personal information which we did not provide so clearly they are able to access the cruise lines data base . . Neither my bank nor MSC were willing to help us , we are out $600 . We realized the next day that we had been scammed . No one will help us

Dollars Lost: $600

Unknown Location

Date Reported: September 22, 2025

Business Name Used: N/A


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