Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

I needed a name change on my international travel documents. I was told because it’s 24 hrs before my flight it was difficult for the agent to fix the mistake. I was transferred to someone else who might be able to help. He told me I needed to pay $260 US or I could be denied boarding. I gave credit card info, address and date of birth. At the end he said I had to scan my passport in and that would have me checked in. I was emailed all my new documents from Westjet. At the airport there was no name fix. This made me think I was scammed. I googled the company name and seen stories just like mine. Now I don’t know what to do? They have all personal information now.

Dollars Lost

$260

Targeted Person's Location

ON, CAN- L8M 3K9

Scammer Information
Scammer location logo

ON-

Mobile logo

(800) 270-2088

Web logo

Unknown URL

Scam Type

Travel/Vacation/Timeshare

Learn More

Business name

Flight trip charge

Date Reported

November 24, 2025

Scam ID

1113935


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?