Description

I signed up with Vida Vacations after a trip to Rivera Maya Mexico. I was excited about the vacation package and benefits however I received a phone call from this company Hawaii Vacations stating that my membership was part of my Visa Vacations package and I had to pay the membership fee. I asked if I could not pay the membership fee and was told that the contract included this membership and I would be charged an annual fee (which I felt unreasonable) unless I paid to upgrade for a fee. I chose to upgrade to avoid the higher fees for the life of my Vida contract. I also received multiple calls from another company after that which I did not answer. Yesterday I received a similar call from another company Aspirex stating that it was included with my Vida membership and had an annual fee for the life of my Vida contract, for an upgrade I could avoid the fees. I told the Apsirex seller that I had a similar phone call from Hawaii Vacations and the Apsirex seller said oh well that’s a third party company and no one was supposed to contact me within three months of my Vida contract. I said no to the upgrade after several attempts to upsell me, I was transferred to someone to complete “paperwork.” I hung up due to this prior experience with Hawaii Club Vacations. I’m getting really tired of these companies calling me and telling I “have” to pay fees for a contract that I did not sign with that company.