Grow with trust

For over 110 years, BBB has believed in the power of trust to grow people, businesses, and communities. Add in ongoing learning and professional development to the equation, and you've got a recipe for success! BBB has curated a variety of learning courses that will help meet the needs of all professionals in today's changing marketplace.

In recognition of operating at a high standard, Accredited Businesses receive an exclusive 25% discount and access to our featured course, "Building Trusted Business," for free (valued at $49).

An exclusive discount code is available at your local BBB or by contacting learn@iabbb.org.

In addition to on-demand courses and certificates, BBB’s Leadership Learning Series offers live and recorded learning and networking opportunities exclusive for BBB Accredited Businesses. Learn more about becoming a BBB Accredited Business.

It's simple. If you don't have a specific course in mind, you can access the general catalog here. Once you found your desired course or certificate program, click the link to follow the registration steps. If you are a BBB Accredited Business, be sure to use your discount code to receive your exclusive benefit. Need your discount code? Contact your local BBB or email learn@iabbb.org.

Certificates are awarded to individual learners who successfully complete courses or certification suites offered in this program. They are not an endorsement for the individual or their organization, and they do not have any bearing on BBB Accreditation. BBB Accreditation can be earned by organizations that meet and are committed to BBB Standards for Trust. If your organization is interested in BBB Accreditation, visit BBB.org/get-accredited.

No. Certificates are awarded to individual learners who successfully complete the courses or certification/suites offered in this program. They are not an endorsement for the individual or their organization, and they do not have any bearing on BBB Accreditation. Accreditation can be earned by organizations that are committed to BBB Standards for Trust. If your organization is interested in BBB Accreditation, please visit BBB.org/get-accredited.

MindEdge is the credit-holding body in partnership with the BBB Learning program; therefore, certificates reflect this. Upon completing any courses and certificate suites, learners who work for or own BBB Accredited Businesses will be invited to quarterly learning celebrations where their exclusive and customized online BBB Certificate will be delivered, followed by networking among those who also completed a course in the period.

BBB Accredited Businesses receive a limited time 40% discount on courses and certificates, and a limited time offer of a free course, Building Trusted Businesses (a $49 value!). In addition, Accredited Businesses receive a multi-user discount for their teams, quarterly virtual networking and learning celebrations, a personal learning coach available for guidance and questions, and an exclusive BBB-branded online certificate upon course or certificate completion. 

Accredited Businesses will also receive a special invitation to live Leadership Learning Series events and access to the event recordings, and access to The CEO Forum Group, an additional BBB learning resource.

Contact your local BBB to learn more about these benefits, or email learn@iabbb.org. 

Yes, thanks to our partnership with MindEdge, our courses and certificates serve credential holders and professionals alike by partnering with the following credit-granting authorities:

• American Marketing Association
• International Accreditors for Continuing Education and Training
• Computing Technology Industry Association
• Online Marketing Certified Professionals
• Society for Human Resource Management
• Project Management Institute
• Certified Fund Raising Executive
• HR Certification Institute
• Association for Talent Development
• International Association of Emergency Managers
• American Council on Education

BBB Learning courses and certificates are on-the-go and mobile-friendly! Learners will have 24/7 expert support available to them. Courses and certificates include video content that is audio-enabled, fun games and flashcards, and real-world case studies. In addition, learners will have up to two years of unlimited, on-demand access.

Try searching our full catalog of courses. If you still can't find the course you're looking for, please reach out to learn@iabbb.org. We are always looking for opportunities to improve our course offerings.

Consider sponsoring courses for your local business community. Reach out to your local BBB or email learn@iabbb.org if you are interested in giving back.

The registration fee will only be refunded if less than 10% of the course has been completed. Your completion percentage can be viewed on the Course Progress page from within the course. You must request a refund within seven days from the purchase date. Simply send an email to support@mindedge.com and copy learn@iabbb.org.

Reach out to your local BBB or email learn@iabbb.org to learn about additional discount options.

Yes, all prices for BBB Learning courses and certificates are in US dollars. When making a purchase, the e-commerce system should make the conversion to your country’s currency during checkout.