Description

On March 6, I purchased airfare from American Airlines for a flight from Philadelphia, PA to Brindisi, Italy. This was in the amount of $1977.01. On April 7, I called what I thought was American Airline’s travel partner, Alitalia, to book a seat on the flight from Rome (FCO) to Brindisi (BDS). However, it was not Alitalia at all but Airlinefare posing as them. John Marvin stated that my airfare was now $1477.01 and asked if I wanted to rebook it. Of course, I said yes. He promised a refund of the $1977.01 within 45 days. Obviously, that refund was never received or we wouldn’t be here today. I do have a copy of the email they sent me promising the refund.