Description

I was approached by a Wyndham representative at an Orlando Magic game who said I had “won a prize.” He told me all I needed to do was pay a refundable $40 deposit to claim it. I repeatedly asked how long the process would take because I live over an hour away. He said it would be quick and that we only needed to choose dates — he never disclosed that it required attending a 120-minute timeshare sales presentation. After taking the payment, he withheld all paperwork until after the transaction, and only then did we see the true terms, including the mandatory presentation. When I asked for my refund, the representative refused and said they do not refund deposits unless the tour is completed — the opposite of what was promised. This is a classic “you won a prize” timeshare scam: • Misrepresenting a prize that isn’t actually free • Failing to disclose mandatory timeshare presentations • Promising a refundable deposit, then refusing refunds • Providing the real terms only after payment This violates Florida’s Prize and Gift Promotional Law and is a deceptive sales tactic used to trick consumers into timeshare presentations. I am submitting this so others do not fall for the same misleading promotion.