Business ProfileforMercedes-Benz of Hoffman Estates

I came into ******** **** Hoffman Estate on 11/25/2022 to purchase a 2020 g63 and worked with sales client advisor ***********************. I processed the purchase of the sale through my business ************************ and filled out the application and signed onto the deal as a guarantor. When the transaction went to financing I worked with Finance Manager *****************************. I specially told both *** and ******* that I was comfortable as a guarantor on the finance application but not as a cosigner as I could not have the sale reporting to my personal credit and affecting my personal debt to income the purchase was solely for the business and need to be reported that way. They both advised me that the car would be under the company name and that it would not be reporting to my personal credit. We financed the car with ******** **** Financial and I was on my way with all of the documentation and the car. I was a pretty happy customer until recent.On Feb 1 2023 I reviewed my personal credit in which I discovered that the purchase was reported to MY personal not business credit and is affecting my personal debt to income ratio. I contacted *** and ******* of ******** **** Hoffman Estate on 01/10/2023 to have them investigate the matter and assist as to why this was handled differently than we agreed and have the matter rectified. After weeks of follow up and failed returned calls and emails from **** the latest email I received (attached) was from *** stating they would assist me in a refi through Ally. Never heard from ******* at all and the attached response was the only solution *** had to offer **** am so disappointed in the 1. Lack of communication and response from ******* regarding this since he handled all of the financing portion of the transaction and 2. The lack of assistance ESP when prior to conducting this deal it was specially disclosed that I could NOT have this purchase reporting on my personal credit and I was assured by both *** and ******* that it would not be. As a real estate investor this is negatively affecting my debt to income ratio and if this was NOT an option I would not have sold my ******** G550 for this ******** G65. I specially disclosed to all parties involved in this transaction that this was the case and was MISLEAD in regards to the sale. I reviewed all disclosures as well prior to and post the purchase and was listed as a guarantor not a cosigner. I do not understand what happened or went wrong post my leaving the dealership but I am seeking your immediate attention to this matter. I then reached out to the vice president ********************* and all of the listed managers on the ******** **** Hoffman Estate Website to advise them on the matter and get assistance in being contacted to rectify the issue and also received no response.