The hallmark of trust

Since its founding in 1912, the Better Business Bureau (BBB) has been dedicated to building trust between businesses and consumers. As a nonprofit organization, we are dedicated to championing consumer rights and fostering a culture of honesty and fairness in business transactions.

1. Build trust

2. Advertise honestly

3. Tell the truth

4. Be transparent

5. Honor promises

6. Be responsive

7. Safeguard privacy

8. Embody integrity

See the full 8 Standards for Trust

2. Established businesses

All BBB Accredited Businesses have been operating for at least six months. This means you're working with a reputable company.

3. Licensed, bonded, and insured

BBB Accredited Businesses have demonstrated they meet government competency requirements for their industry in your area. This provides you with peace of mind that the business has knowledge to get the job done right while offering protection for you and its employees.

4. Timely complaint resolution

Accredited Businesses are committed to resolving customer complaints promptly. BBB helps facilitate communication to ensure issues are addressed swiftly, so you won't be left hanging.

5. Follow through on promises

When you choose an Accredited Business, you can feel confident that they will honor contracts and agreements.

6. Safe online transactions

Their websites adhere to privacy policies and secure transaction practices, helping to keep your personal information safe when you shop online.

340,000+

businesses across the U.S. and Canada proudly display the BBB Seal.

SourceIABBB

for businesses

Are you a business owner?

BBB Accreditation shows that you prioritize trust in the marketplace. Apply for BBB Accreditation and show customers that your company operates honestly and with integrity.

Learn more about Accreditation