Why choose a BBB Accredited Business

You’ve probably seen the BBB Accredited Business Seal—the hallmark of trust and reliability. But what does it really mean for you as a consumer?

Since its founding in 1912, the Better Business Bureau (BBB) has been dedicated to building trust between businesses and consumers. As a non-profit organization, we are dedicated to championing consumer rights and fostering a culture of honesty and fairness in business transactions.

Here’s why you can feel confident choosing a BBB Accredited Business:

1. A commitment to ethical business standards

When it comes to excellence in business, BBB sets the standard – literally! BBB Accredited Businesses are held to BBB’s 8 Standards for Trust.

Saleswoman (16-17 years, mixed race African American) helping customer.

Build trust

Close-up of a woman shopping online at home

Advertise honestly

Happy man texting and drinking coffee in shopping mall

Tell the truth

Smiling young african woman sitting with laptop in cafe, portrait

Be transparent

The deal was sealed down at the coffee shop

Honor promises

Happy business man speaking on the phone with a client while typing something on a laptop computer keyboard and sitting at his office desk.

Be responsive

Woman paying by credit card and entering pin code on reader holded by smiling barista in cafeteria. Customer using credit card for payment. Mature cashier wearing apron accepting payment over nfc technology.

Safeguard privacy

Open handshake, office and woman with welcome, kindness and smile for meeting, respect and friendly. Black woman, hr expert and hand shake for hiring, human resources or recruitment with happiness

Embody integrity

When you see the BBB Seal, you know that business is committed to ethical business practices.

2. Established businesses

All BBB Accredited Businesses have been operating for at least six months. This means you’re working with a reputable company

3. Licensed, bonded, and insured

BBB Accredited Businesses have demonstrated they meet government competency requirements for their industry in your area. This provides you with peace of mind that the business has knowledge to get the job done right while offering protection for you and its employees.

4. Timely complaint resolution

Accredited Businesses are committed to resolving customer complaints promptly. BBB helps facilitate communication to ensure issues are addressed swiftly, so you won’t be left hanging.

5. Follow through on promises

When you choose an Accredited Business, you can feel confident that they will honor contracts and agreements.

6. Safe online transactions

Their websites adhere to privacy policies and secure transaction practices, helping to keep your personal information safe when you shop online.

Trust the BBB Seal, Trust the Business

Nearly 400,000 businesses across the U.S. and Canada proudly display the BBB Seal. That means no more second-guessing or endless online searches – when you want to find a business you can count on, just look for the BBB Seal, it’s The Sign of a Better Business℠!