International Association of Better Business Bureaus
United States, Canada, & Mexico
About Us
The International Association of Better Business Bureaus (IABBB) is the network hub for BBBs in the US, Canada and Mexico. Like BBBs, IABBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.
Contact Us
Arlington, VA 22201
Monday to Thursday 8:30 AM - 4:30 PM
Fridays 8:30 AM - 4:00 PM
Holiday Hours: Dec. 22 & 29 8:30 AM - 3:00 PM
Closed Dec. 25 26 and Jan. 1
Programs and Services
BBB Institute for Marketplace Trust
BBBI solves challenges in the evolving marketplace through programs and services that build trust between consumers and businesses.
BBB Programs
We offer free business and charity reviews, complaint resolution services and many other programs and services to assist you in decisions.
News
The latest news from and about BBB.
Media Contacts
This office handles media requests only. We are very sorry, but we cannot take calls or inquiries from the general public.
BBB AUTO LINE
Fast. Free. Fair. Car problems? Let us help you.
Dispute Resolution Services
BBB has been helping resolve disputes for almost 100 years and whether your company is a small local firm or large national corporation, we are here to share our expertise and experience with you and your customers. The BBB is a recognized leader in the design, development and implementation of dispute resolution programs.
BBB Wise Giving Alliance
Find out how we support charitable giving.
Report a Scam
Spot a business or offer that sounds like a scam? Tell us about it. Help us investigate and warn others by reporting what you know.
EU Privacy Shield
Privacy Shield includes enhanced consumer privacy protections for EU individuals, promotes greater transparency around data collection, use, and sharing, and helps U.S. companies demonstrate that their privacy practices meet EU data protection requirements.
Cybersecurity
New safeguards are needed in order to protect businesses both small and large. That’s where BBB Cybersecurity program comes in.
FAQs
Have a question about BBB? Check here for helpful information!
IABBB Board of Directors
View the IABBB Board of Directors.
IABBB Executive Team
View the IABBB Executive Team.
Show Your Integrity
The BBB Accreditation Seal shows your commitment to integrity, ethical business practices, and customer service. Learn how to join the BBB community of trustworthy businesses today