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Find a Location

Zeigler Ford of North Riverside has 1 locations, listed below.

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    Business ProfileforZeigler Ford of North Riverside

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2100 Harlem Ave, Riverside, IL 60546-1412
    BBB File Opened:
    10/12/2018
    Years in Business:
    5
    Business Started:
    5/2/2018
    Business Incorporated:
    5/2/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Zeigler North Riverside, LLC
    Business Management
    • Mr. Aaron Zeigler, Managing Owner
    • Mr. Harold Zeigler, Managing Owner
    • Mr. Matt Thomas, COO
    Contact Information

    Principal

    • Mr. Aaron Zeigler, Managing Owner
    • Mr. Harold Zeigler, Managing Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went to **** north river side to buy a 2014 mustang GT with 53k miles, *** car was fine on the outside but i was a little iffy about no second key, *** sales guy then promises me a second key for their price. We proceed with the sale and I get a 2 year warranty on the car with sale, As soon as i signed my name on the dotted line they stopped caring about me whatsoever, *** literal first day of ownership my "engine oil level low" light comes on and i'm told "we'll do a free oil change next time." So i then proceed to ask about when i can come pay for this key and get this light looked at and im ghosted. No more answers EVER from salesmen, Now none of that is even the reason I am writing this complaint sadly, **** north riverside sold me a car that cannot pass emissions. I have not modified the exhaust and have videos to PROVE it sounds the exact same as day one. According to ******** state law a licensed dealer cannot sell a new or used car that does not pass emissions. **** north riverside fudged the report to give me a sticker and plates and get me out of there knowing their car still had issues to fix. I've also tried to get this resolved under warranty but the used car manager "its because of the tune" & won't help, WHEN THERE WAS NO DISCLOSURE IT WAS TUNED WHEN SOLD TO ME!!!!! I appreciate you taking time to read this.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    DENNIS L

    1 star

    04/08/2024

    BEWARE - BAIT & SWITCH I recently had a terrible experience talking to Kevin Counihan at Zeigler Ford of North Riverside. My sister went to check out a car, and when she arrived they told her to come back 2 days later after the car went through their inspection. When she returned, they suddenly jacked up the price $5,000! It's extremely unethical and disappointing to see a dealership engage in such deceptive practices. I would strongly advise against doing business with them. PROOF - of pricing deception is on Cars.com via price history 3/27/2024 = $30,248 vs 4/5/2024 $34,999 https://www.cars.com/vehicledetail/8bfdd13a-5d2b-48a0-a47d-427f0547289b/

    Local BBB

    BBB of Chicago & Northern Illinois

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