Reviews
This profile includes reviews for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 600 Customer Reviews
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Review fromDavid C
Date: 09/06/2025
1 starWebsite builder is atrocious and customer service is appalling. Use anyone else.
GoDaddy.com LLC
Date: 09/10/2025
We thank you for sharing your candid feedback and welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns. We can be reached via email at ************************************************Review fromJennifer C
Date: 09/05/2025
1 starI canceled my product and service with them they continue trying to charge me. They withdrew money from my account. I had to go to the bank and show them the email where I canceled them. The bank reversed my money. The bank and ****** had to block them from trying to take money from my account. Now it's three years later they are still trying to charge me. They are saying I owe them and sent this to a collection agency They are the worst, They are crooks. They are rude and greedy. The business should go out of business if you have to steal money from people.GoDaddy.com LLC
Date: 09/09/2025
We thank you for sharing your candid feedback.We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************Review fromNicholas G
Date: 09/04/2025
1 starThey are selling a service that DOES NOT WORK. Ive been Pulling my hair out for days. All the work building the site and linking everything has been a huge pain. The hard part about running a business isn't supposed to be who you pay to serve y ou... go to WIX... they are much better.GoDaddy.com LLC
Date: 09/06/2025
We thank you for sharing your candid feedback.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromNita S
Date: 09/02/2025
1 starWe opened a GoDaddy account years ago for our club. Recently a member of our board was voted off the board and since we was the website admin he took over our website, kicked the other admins off and put derogatory comments with pictures of a few board members. He removed 2 k from our bank account to pay 5 years membership to GoDaddy without board approval which is now disputed with our bank. We have jumped through multiple hoops to get our website back and GoDaddy has not been helpful at all. We will have to lose our domain name and start a new website with someone else. This has been a terrible experienceGoDaddy.com LLC
Date: 09/04/2025
We thank you for sharing your candid feedback and regret to hear about your experience. Based on the information provided in your complaint, we were not able to identify an account. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached **************************************************Review fromJohn M
Date: 09/01/2025
1 starI was approached by GoDaddy about their SEO services. The salesman was very friendly and convincing, promising me results and locking me into a six-month contract at $600 per month. He told me everything I wanted to hear, so I gave them a chance.
Every month, I received reports saying they were “doing a lot” for my business and that everything was going well. After five months, I discovered nothing had actually been done. I asked to speak with a supervisor and explained I wanted to cancel and get a refund. Instead of helping, he offered me two additional months for free. I agreed, hoping they would finally deliver.
During those two months, I continued to get calls with the same story. That everything was going great. But in reality, my business saw no improvement. After eight months with them, I wasn’t receiving calls or emails from customers, and to make things worse, all of my ****** reviews disappeared, reviews I had built up over many years.
When I raised my concerns again, the company’s tone shifted. They became dismissive and rude, claiming they weren’t responsible for my lack of business inquiries — even though their entire job was to advertise my business. When I asked again for a refund, the supervisor flatly told me they don’t give refunds and that my account would simply be closed after the final month.
At this point, they had taken a total of $3,500 from me with absolutely nothing to show for it. My business was left worse off than before I signed up with them.
This company has been nothing but damaging to my business. We’ve been in business for over 30 years, and somehow they managed to wipe out all of our positive ****** reviews. I trusted them because I had worked with them for over 20 years, but they completely failed me this time.
I do not recommend them to anyone. Save yourself the frustration, the financial loss, and the damage to your business. They are unprofessional, misleading, and not to be trusted.
**** **** ***** *** ****** **Review fromJamie J
Date: 08/30/2025
1 starGoDaddy is charging me for services I cant access, then trying to upsell instead of fixing access.The core problem is broken two-factor authentication. SMS one-time passcodes often arrive up to six hours late and are expired on arrival. Despite acknowledging the issue, GoDaddy wont provide working alternatives (email/app codes or manual verification). Account recovery still demands the same OTP, so recovery is a dead *********** follows a script: Ask for screenshots, then claim they arent received. Put me on long holds to check with tech support. Return without a fix. After 4560 minutes, pivot to selling website security add-ons before restoring access.Result: Im billed for domains/hosting I cant manage, lose time and productivity, and face pressure to buy add-ons unrelated to the immediate access failure. This is deceptive and predatory.Requested resolution:Provide alternate verification when SMS fails (email, authenticator app, or live verification).Restore access before any sales discussion; no upsells during outages or lockouts.Refund or credit for the lockout period.Investigate whether this scripted stall-and-upsell pattern is a systemic *********** company should take payment, deny access through a broken login system, and then exploit the situation to sell more products.GoDaddy.com LLC
Date: 09/02/2025
We thank you for sharing your candid feedback and regret to hear about your experience.Based on the information provided in your complaint, we were not able to identify an account.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromRon P
Date: 08/27/2025
1 starGodaddy Hosting Service Has Reached A Low I Didn't Know ExistedGoDaddy.com LLC
Date: 08/27/2025
We thank you for sharing your candid feedback.We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************Review fromMARK A
Date: 08/25/2025
1 starTHE WOREST SERVICE FOR SEO .. TAKE YOUR MONEY AND DO NO WORK. ENDNA IN THE *********** IS THE MANAGER SHE WILL BE SO RUDE TO YOU ITS AMAZING.. TAKE YOUR MONY AND NO SERVICE IT AMAZING.ITS AMAZING THERE IN BUSNESSGoDaddy.com LLC
Date: 09/02/2025
We thank you for sharing your candid feedback.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromMarc J
Date: 08/22/2025
1 starNot only was customer service rude, they did not resolve my issue after contacting them three times. They refused to refund me for a product that they have you pay that you cannot use on your active domain (airo). I will not do business with them again. If I had known paying out route meant I gave up a refund I would not have done it. It was a waste of money for a frap product.Review fromMya H
Date: 08/22/2025
1 starThe worst service you could choose from several others. **************** absolutely non existent. I made the bad choice of choosing GoDaddy to open my business website, and It has been 5 years of pure nightmare. The platforms keeps crushing no matter what browser you're using, and the so called tech support is operated by some fine ignorant people who have no idea how to help .GoDaddy.com LLC
Date: 08/26/2025
We thank you for sharing your candid feedback.We are unable to locate an account with the information provided. Without being able to identify a customer account, we are not able to fully understand the issues at hand or properly investigate the matter to provide clarity or possible resolution. If you can provide us with account-specific details, we will gladly investigate your concerns further. We can be reached at ************************************************
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