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About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    The Federal Trade Commission v GoDaddy Inc
    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below."



    On January 15, 2025, GoDaddy Inc entered into a Decision and Order with the Federal Trade Commission. The Order settles allegations that the business failed to implement reasonable and appropriate security measures to protect and monitor its website-hosting environments for security threats, and misled customers about the extent of its data security protections on its website hosting services. Under terms of the Order, the business is ordered to prohibit from making misrepresentations about its security and the extent to which it complies with any privacy or security program sponsored by a government, self-regulatory, or standard-setting organization, including the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, establish and implement a comprehensive information-security program that protects the security, confidentiality, and integrity of its website-hosting services, and hire an independent third-party assessor who conducts an initial and biennial review of its information-security program. The Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.



    This action is final.

About This Business

This business offers domain name registration, internet web hosting, and web site design software services.

BBB Accredited Since: 4/20/2000

Years in Business: 29

Products and Services

AI-Powered Tools, Business Email, Business Phone Number, Digital Marketing, Digital Marketing Services, Domain Appraisal, Domain Broker Service, Domain Investing, Domain Names, Domain Privacy Protection, Domain Tools, Ecommerce System, Email Marketing, Freelancer Tools, Hosting, Invoicing, Logo Maker, Marketing Tools, Microsoft 365 Email, Online Appointment Scheduling, Online Pay Links, Online Payments, Online Store, Payment Processing, Point of Sale Systems, Professional Logo Design, Retail POS, SEO Services, SSL Certificates, VPS Hosting, Web Hosting, Website Builder, Website Design Services, Website Security, Website Security Options, Website Templates, WordPress Hosting

Business Details

Local BBB:
BBB, Pacific SW
BBB File Opened:
5/5/1997
Business Started:
1/13/1997
Business Incorporated:
12/7/2011
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Afternic
FreedomVoice
GoDaddy
Go Daddy Software
Business Management:
Mr. Office of the CEO, Finance Department
Mr. Aman Bhutani, CEO
Mr. Stephen Julian, Manager

Additional Contact Information

Principal Contacts
Mr. Aman Bhutani, CEO
Customer Contacts
Mr. Office of the CEO, Finance Department
Mr. Aman Bhutani, CEO
Mr. Stephen Julian, Manager
Fax numbers
Primary Fax: (480) 624-2546
Other Fax: (480) 505-8844
Other Fax: (480) 505-8865
Additional Phone Numbers
Other Phone: (480) 505-8828
Other Phone: (480) 824-1300
Other Phone: (480) 505-8877
Other Phone: (480) 505-8855
Other Phone: (800) 505-8800
Other Phone: (480) 624-2515
Other Phone: (480) 463-8844
Other Phone: (480) 366-3336
Other Phone: (800) 477-1477
Other Phone: (480) 366-3546
Social Media
Twitter
YouTube

Latest Reviews

  • Ronald M

    "I have several websites, domain names, MS365, REMOVEDBusiness Phone, SEO, and several other products over the years at least 10 years, service gets worse and worse every year, they sell you things you don't need, paying twice for a service you don't need and hey don't tell you, they lost my business line, It took me 6 months to track it down, you can never get anyone on the phone to help, they tell you they'll call you back and never do, their terrible, never again, i wasted so much money with them. Feels like they got to big and just don't care, everyone on the phone is from a different country who doesn't know anything, they just tell you someone will call you back." ... Read full review

  • YASEMIN C

    "I am working on my website and I have been with GoDaddy for six years- I am so upset. I find it absolutely offensive, that they showed me a picture of a cross and mentioned that I should write a post- how do they know, what my faith is and what is their business to post this!" ... Read full review

  • Juliette T

    "After 8 months of dealing with GoDaddy, I finally had to shut my website down. What was supposed to be a simple 5-page e-commerce site with 2 products turned into one of the most frustrating business experiences Ive ever had." ... Read full review

View all Reviews

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