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About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    The Federal Trade Commission v GoDaddy Inc
    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below."



    On January 15, 2025, GoDaddy Inc entered into a Decision and Order with the Federal Trade Commission. The Order settles allegations that the business failed to implement reasonable and appropriate security measures to protect and monitor its website-hosting environments for security threats, and misled customers about the extent of its data security protections on its website hosting services. Under terms of the Order, the business is ordered to prohibit from making misrepresentations about its security and the extent to which it complies with any privacy or security program sponsored by a government, self-regulatory, or standard-setting organization, including the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, establish and implement a comprehensive information-security program that protects the security, confidentiality, and integrity of its website-hosting services, and hire an independent third-party assessor who conducts an initial and biennial review of its information-security program. The Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.



    This action is final.

About This Business

This business offers domain name registration, internet web hosting, and web site design software services.

BBB Accredited Since: 4/20/2000

Years in Business: 29

Products and Services

AI-Powered Tools, Business Email, Business Phone Number, Digital Marketing, Digital Marketing Services, Domain Appraisal, Domain Broker Service, Domain Investing, Domain Names, Domain Privacy Protection, Domain Tools, Ecommerce System, Email Marketing, Freelancer Tools, Hosting, Invoicing, Logo Maker, Marketing Tools, Microsoft 365 Email, Online Appointment Scheduling, Online Pay Links, Online Payments, Online Store, Payment Processing, Point of Sale Systems, Professional Logo Design, Retail POS, SEO Services, SSL Certificates, VPS Hosting, Web Hosting, Website Builder, Website Design Services, Website Security, Website Security Options, Website Templates, WordPress Hosting

Business Details

BBB File Opened:
5/5/1997
Business Started:
1/13/1997
Business Incorporated:
12/7/2011
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Afternic
FreedomVoice
GoDaddy
Go Daddy Software
Business Management:
Mr. Office of the CEO, Office of the CEO
Mr. Aman Bhutani, CEO

Additional Contact Information

Principal Contacts
Mr. Aman Bhutani, CEO
Customer Contacts
Mr. Office of the CEO, Office of the CEO
Mr. Aman Bhutani, CEO
Fax numbers
Primary Fax: (480) 624-2546
Other Fax: (480) 505-8844
Other Fax: (480) 505-8865
Additional Phone Numbers
Other Phone: (480) 505-8828
Other Phone: (480) 824-1300
Other Phone: (480) 505-8877
Other Phone: (480) 505-8855
Other Phone: (800) 505-8800
Other Phone: (480) 624-2515
Other Phone: (480) 463-8844
Other Phone: (480) 366-3336
Other Phone: (800) 477-1477
Other Phone: (480) 366-3546
Social Media
Twitter
YouTube

Latest Reviews

  • Sh T

    "FORMAL BBB COMPLAINT AGAINST GODADDY RE: Failure to Issue Promised Refund Account Number: REMOVEDDomain: selfcareseasonisofficiallyyearround Refund Amount: $48.18 Follow-Up Dates: August 29 and September 10, 2026 To the Better Business Bureau:I am filing a complaint against GoDaddy for failing to issue a $48." ... Read full review

  • Vanessa L

    "Worst experience. I built a website said it cost me a certain amount of money then I needed to purchase credits, so I purchased the credits." ... Read full review

  • Douglas C

    "ABSOLUTELY HORRIBLE/HORRENDOUS/DISGUSTING CUSTOMER SERVICE! I have been locked out of my webiste for 3 weeks and they keep sending me in a circle to get the problem corrected." ... Read full review

View all Reviews

Frequently asked questions about GoDaddy.com LLC

  • Is GoDaddy.com LLC BBB Accredited?

    Yes, GoDaddy.com LLC has been a BBB Accredited Business since April 20, 2000.

  • What is the BBB rating of GoDaddy.com LLC?

    GoDaddy.com LLC has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does GoDaddy.com LLC have on BBB?

    GoDaddy.com LLC has 2,162 complaints filed with BBB in the last 3 years, 889 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of GoDaddy.com LLC.

  • How many customer reviews does GoDaddy.com LLC have on BBB?

    GoDaddy.com LLC has 751 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of GoDaddy.com LLC.

  • How do I file a complaint against GoDaddy.com LLC?

    You can file a complaint against GoDaddy.com LLC on BBB.

  • Where is GoDaddy.com LLC located?

    GoDaddy.com LLC is headquartered at 100 S Mill Ave Fl 16, Tempe, AZ 85281-2881.

  • What does GoDaddy.com LLC do?

    The BBB Business Profile for GoDaddy.com LLC describes the business as follows: This business offers domain name registration, internet web hosting, and web site design software services. Business category: Web Hosting.

  • How long has GoDaddy.com LLC been in business?

    GoDaddy.com LLC has been in business for 29 years, since 1997.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.