Reviews
This profile includes reviews for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 580 Customer Reviews
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Review fromNaPrell V
Date: 10/02/2025
1 starSTAY AWAY FROM GODADDY!!!! TOTAL SCAM!!!!!! IM A SMALL BUSINESS that purchased a POS machine from GO DADDY setup my new busy 9 months ago. We started out with a few small sales (under $50 ) and the first sale that we received over $2k GODADDY is holding our funds. It's been 5 days and roughly 15 emails of confidential information that they have asked for "to verify the business ". After all of the documents were submitted I was asked to submit documents from another business that I own that has nothing to do with go daddy. It's been 5 days and I have yet to receive my funds that my client paid . I have called several times and requested a manager or someone from the finance department, only to receive someone from tech support. This is so unlawful and wrongful not only to us as business owners but to the clients that they are stealing the funds.
GoDaddy.com LLC
Date: 10/03/2025
We thank you for sharing your candid feedback.GoDaddy has a responsibility to ensure the safety and security of both merchants and customers using our platforms. This is especially true when GoDaddy Payments is utilized. As a payment facilitator, GoDaddy Payments has a compliance obligation with financial regulations to complete underwriting due diligence on our merchants, which may involve the request of certain documentation to fulfill. This due diligence review can take place during your business's initial onboarding to GoDaddy Payments or when your business first starts processing payments, or, at times, later during your processing journey.According to our records, the documentation submitted is not sufficient to complete the review process. As such, we encourage you to continue working with our Verification Team. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromJaclyn B
Date: 09/27/2025
1 starGodaddy is a scam. I have the e-commerce plan that sold a resume, job board and interview prep service. The company stole my website by putting redirects so my customers went to their back door site called re:********* , I cant imagine Im the only one. They are scum bags. Who would think a billion dollar tech company would do this? They wouldnt if they truly were a billion dollar tech company. They are losers and crooks with no ideas of their own. They steal their customers ideas and create backdoor websites. Do not open a godaddy site!!!!!GoDaddy.com LLC
Date: 10/03/2025
We thank you for sharing your candid ***********:amaze, a GoDaddy brand, is our integrated customer service platform used to power ********************** Conversations, providing live chat and helpdesk functionality for online businesses. Re:amaze is not a website that offers resume, job board or interview prep services.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns, and can be reached at ************************************************Review fromBlake S
Date: 09/26/2025
1 starI have used Godaddy as a Server Manager for years. They have decided to outsource all of their call centers and continually put the customer last in every single way. I urgently needed to access my server and they continually block me from access. Then had a rude woman that knew nothing about the internet much less server management gives me the run around on the fact that I need to reauthenticate myself. I will be migrating my server and anyone that is serious about their website I would highly recommend you run.GoDaddy.com LLC
Date: 10/02/2025
We thank you for sharing your candid feedback.Were sorry to hear that you were unable to access your account. Our records indicate our Account Recovery Team was able to provide assistance and you have since been able to login to your account. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromPasquale M
Date: 09/24/2025
1 starThey baited and switched the product so the next person can make a sale at my expense. I was on the phone 4 different times during the day and paid for 3 products just to be left on hold until th3 phone disconnected. I purchased a product 3 days ago and godaddy got an error when installing the product and instead of fixing the offered a different plan and said I should contact *********. I also purchased office at there alive and that didn't work. When I called back in I could not receive support because the plan was different so the only way to get support was to buy the product again. After making another purchase they tried to fix the problem and after hours I still got the same error. They left us on hold, I would say I spent about 8 hours on with them and then the phone disconnected. What a waste of my time and I have to start back again in the morning. Godaddy has always handled my problems and I have been a customer for over 10 years and right now I need to discuss my options of moving my company to another providerGoDaddy.com LLC
Date: 09/26/2025
We thank you for sharing your candid feedback. We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************GoDaddy.com LLC
Date: 09/26/2025
We thank you for sharing your candid feedback. We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************Review fromJuan T
Date: 09/24/2025
1 starGodaddy is nothing more than a sleaze factory. You know this is pure private equity because every process in place is designed for value extraction. They deliberately design the ** to trip customers up so they have to call support which is where the grift is just getting started. These clowns auto-renewed hosting for 2 years @ over $2,000 and wont refund because 30 days has elapsed since the charge. Anyone whos purchased hosting anywhere knows that pro rating hosting refunds is standard practice and how you keep from burning bridges with a customer. Because of this experience, we're moving everything away from Godaddy purely out of Spite, writing negative reviews en masse and shaming them in our CEO roundtables. Mark my words. Godaddy will one day be the Blockbuster of digital services.GoDaddy.com LLC
Date: 09/25/2025
We thank you for sharing your candid feedback.GoDaddy provides its customers with full control over renewal preferences. Customers may, at any time, log into their account and modify those preferences. GoDaddy also sends out email notifications of the pending renewal prior to taking renewal action as directed by your settings. You are encouraged to review and manage your account settings to prevent further unwanted renewals. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromJoseph N
Date: 09/22/2025
2 starsFor 5 weeks and 32 hours on the phone, I have been trying to work things out with GoDaddy. Ten years ago the organization I founded in 1988 and directed created a website and registered it with GoDaddy. The website has 35 years worth of work on it and our work is known throughout the US & in other countries. As director, I delegated the work with GoDaddy to another staff member. Our staff has changed many times over the years. I am trying to work with godaddy but am unable to proceed until the staff person whose name is on our domain name contacts them. I have given then the names of many staff but they say it's not the right person. I have given the company info showing I am the director and have been cited in national publications like NY Times, ******************************** Pot. 5 weeks GoDaddy took down the website & with it my email. But after many hours on the phone the ***************** have GoDaddy has temporarily restored the **************** I am trying to get this resolved permanently. At one point GoDaddy suggested I hire a person they recommended to help me buy back the domain name. I did this reluctantly but did pay $99.99. Then I called the person explained the situation. He told me that he would refund the money, which he did. But now we are in a non-productive circle because they say we can't proceed until they get an email from the person whose name is in their records. I have given the the names of the people who my records show worked with them. But they say it is not the right person. I want to respect GoDaddy's desire for security but I need help resolving this. *** for any advice you can offer.Review fromKimberly W
Date: 09/22/2025
1 starThere customer service is the worst.There billing department and service is the worst.I paid for a privacy policy on ********* was 100% garbled and unuseable.I received an email from godaddy saying if I had a problem with the purchase to email the billing department.I emailed them the same business day w/in minutes asking for a refund.After 1 week of hearing nothing back, I sent a 2nd request.After 2 weeks of hearing nothing back, I called them.They told me because I didn't call them within 1 week they will not refund me, even though they told me to email them, even though I have proof in writing, and even though the product is unusable.GoDaddy.com LLC
Date: 09/23/2025
We thank you for sharing your candid feedback. We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************Review fromMisty T
Date: 09/19/2025
1 starTerrible I dont recommend. They lost my website and still charged me plus paying for email services that I discovered I didnt need. I spoke to an agent that said I would be refunded for the email service within 5 days but refused to refund for my domain which I cant use because they lost my website. My bank has been notified and Im disputing the chargesGoDaddy.com LLC
Date: 09/23/2025
We thank you for sharing your candid feedback. We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************Review fromDanielle M
Date: 09/19/2025
1 starTerrible do not use them! I have had nothing but problems with them since I used them in June 2025. Every time I call in to get assistance I'm on the phone for 2 hours with them with no resolve. I am still waiting for a supervisor to call me back on a resolve for my calendar. I have upgraded twice with them promising a fix and never delivering on the calendar fix. My customers can't book appointments, and now they want $3500 to "fix the problem". I am asking them to set my calendar for my appointments to 7 days a week 365 days a year since the site will not allow me to make the change. I have called so many times that it this point even the customer service **** feel bad for me but they still wont fix it. They don't care that they over promise and under deliver EVERY SINGLE TIME. DO NOT USE TIS COMPANY THEY ARE THE WORST!GoDaddy.com LLC
Date: 09/22/2025
We thank you for sharing your candid feedback and welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns. We can be reached at ************************************************Review fromMaranda W
Date: 09/19/2025
1 starI changed my business account from an annual subscription to a monthly subscription. GoDaddy still took money from my account as if there were no changes made. They said my account was refunded. In fact, my account was charged two more times after my request to change the subscription. GoDaddy said they cannot do anything about this. Every promise made to reconcile my account was not honored. Every conversation I had with the team and the supervisors caused me to loose trust in their ability to resolve my issue. As a result, my account is still being charged as of today. I have not received a refund for the annual subscription from GoDaddy. I am now facing anxiety from this huge error in which they are not fixing. Ridiculous!GoDaddy.com LLC
Date: 09/25/2025
We thank you for sharing your candid feedback.Our records show a refund has been issued on September 3, 2025. While Godaddy processed this refund, Certegy, a third-party check processing company, may hold those funds for up to 10 days. Meanwhile, ******* determines if there are outstanding claims to those funds. If Certegy finds an outstanding claim, all or part of the refund will be applied to what is owed. Otherwise, the funds are released back to a customers financial institution by the 11th day.If you have not received the funds by the 11th day after the processed refund, will need to contact ******* directly using the information our ************* staff provided you on September 18, 2025. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************
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