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Business Profile

Web Hosting

GoDaddy.com LLC

Headquarters

Reviews

This profile includes reviews for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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GoDaddy.com LLC has 9 locations, listed below.

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    Customer Review Ratings

    1.07/5 stars

    Average of 546 Customer Reviews

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    Review Details

    • Review fromNicole c

      Date: 08/05/2022

      1 star

      Nicole c

      Date: 08/05/2022

      The charge multiple time my credit card for no reason beware I found out 3 time Even though I got my money back thats still have no reason for somebody to charge your credit card

      GoDaddy.com LLC

      Date: 08/22/2022

      Unfortunately, we are unable to locate an account given the information provided. However, we welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at [email protected]
    • Review fromRoss M

      Date: 08/02/2022

      1 star

      Ross M

      Date: 08/02/2022

      Godaddy just dropped my plan in spite of several attempts to correct an issue with my payment method. Now they want to "re-establish" my website which is now down.

      GoDaddy.com LLC

      Date: 08/04/2022

      We thank you for sharing your candid feedback.GoDaddys products and services renew automatically for the original purchase term. But unfortunately, our customer elected to turn off auto-renewal on their product.Subsequently, we sent renewal notices before and after expiration, informing our customer that their expired items were at risk of being canceled unless they took action as account management was their responsibility.We welcome the opportunity to discuss this further and can be reached at [email protected].
    • Review fromWilliam S

      Date: 07/29/2022

      1 star

      William S

      Date: 07/29/2022

      I have been with Godaddy for 20 years. I called today to resolve an issue with my email. They told me they had DROPPED the plan that I had used for 20 years and I should receive an email tomorrow about that. SO they made a significant change to my service and I will get an email tomorrow Notice there review Rating has dropped to 1.1 out of 5 Maybe I'm not the only one upset BEWARE

      GoDaddy.com LLC

      Date: 08/01/2022

      We thank you for sharing your candid feedback.GoDaddy is in the process of retiring our Workspace Email (***) plans and is migrating all of our customers to ********* 365 (M365) email plans. In an effort to partner in your success, we sent a 30-day notification of the upcoming change to you on July 15, 2022.While we empathize with your frustration regarding the end-of-life (EOL) of the *** plans, companies must sometimes make difficult decisions in deciding to cease providing a particular product or service. This can be due to technological changes, or the feasibility of maintaining the product going forward.We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at [email protected].
    • Review fromcorey B

      Date: 07/25/2022

      1 star

      corey B

      Date: 07/25/2022

      GoDaddy may want to not recommend Yelp to it's business customers. They are scamming small businesses out of money. And even after request to cancel, they still try to get money out people's accounts.

      GoDaddy.com LLC

      Date: 07/27/2022

      We thank you for sharing your candid feedback.We welcome the opportunity to connect with them in the hopes of resolving their outstanding concerns and can be reached at [email protected].
    • Review fromterie C

      Date: 07/24/2022

      1 star

      terie C

      Date: 07/24/2022

      GoDaddy is THE worst! Save yourself the misery and stay AWAY from this company. All they do is take your money and scam you.

      GoDaddy.com LLC

      Date: 07/26/2022

      We thank you for sharing your candid feedback.From the information provided, the complainant does not appear to be a GoDaddy customer.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at [email protected].
    • Review fromJake N

      Date: 07/22/2022

      1 star

      Jake N

      Date: 07/22/2022

      The worst domain registrar in the industry, bar none! Gimmicky pricing, sneaky upsells, unreliable service and confusing interface. They effortlessly fail at every and all aspects. There is zero redeeming value.We transferred all of our domains to ****** Domains and couldn't be happier!

      GoDaddy.com LLC

      Date: 07/26/2022

      We thank you for sharing your candid feedback.We are unable to locate an account with the information provided by the complainant. Without identifying an account, we cannot fully understand the issues at hand or properly investigate the matter to provide clarity or resolution.If the complainant can provide account-specific details, we will gladly investigate their concerns further. We welcome the opportunity to connect with them in the hopes of resolving their outstanding concerns and can be reached at ***************.

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