Reviews
This profile includes reviews for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 594 Customer Reviews
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Review fromLao V
Date: 11/09/2022
1 starGodaddy has the worst customer service I've ever experienced. I can never be helped or have my questions answered. I've called many times and no one knows what is going on, My funds are being held and no one knows why and godaddy will not release them to me. My funds have been held since Oct.13 2022. Today is Nov.9,2022. I have got NO emails nor any type of contact explaining the situation of the HOLDING of my funds. WTH is going on!!!!email me something, please.
GoDaddy.com LLC
Date: 11/11/2022
We thank you for sharing your candid feedback.While GoDaddy Payments allows customers to accept payments on their website, occasionally, for security reasons, it goes through multiple checks and balances to ensure that the setup and the ability to transfer are set up properly.We welcome the opportunity to connect with our customer to resolve their outstanding concerns, and they can reach us via email at [email protected].Review fromZohar M
Date: 11/08/2022
1 starNotified me that they cannot renew my (unused) domain registration because my credit card is expired. I took this as no action required on my part because I did not want to renew.Later they charged my card anyhow. No refunds.GoDaddy.com LLC
Date: 11/11/2022
We thank you for sharing your candid feedback and welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns.We sent you an email explaining what happened and offering a refund as a goodwill gesture if you cancel the domain. Thank you again for your feedback. If you have further concerns we can be reached at [email protected].Review fromSharon O
Date: 11/08/2022
1 starAbsolutely ***** theft, they keep renewing a domain that has been closed for years. They send you through impossible hoops to cancel. I was on the phone for an hour, I gave ALL the information, and I couldn't receive a 4-digit code on text or email, and therefore they did not cancel, after I gave them the form of payment, exact amount, and date of purchase. Complete crooks.GoDaddy.com LLC
Date: 11/15/2022
We thank you for sharing your candid feedback.Full Domain Privacy and Protection is a premium, add-on service that provides proxy contact details in a domain's WHOIS information and protects against the cancellation, expiration, or transfer of a domain name. Domain names that have this service cannot be canceled or transferred until the Full Domain Privacy and Protection is downgraded. The steps to downgrade this service can be found at: https://www.godaddy.com/help/downgrade-my-domain-protection-plan-1292.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at [email protected].Review fromWilliam N
Date: 11/05/2022
1 starGoDaddy ordered a renewing product on my credit card. I found the charges on month two. Their customer service refused to refund the ******** never ordered the product.GoDaddy.com LLC
Date: 11/08/2022
We thank you for sharing your candid feedback.GoDaddy provides its customers with full control over renewal preferences. Customers may, at any time, log into their account and modify those preferences.As a courtesy, we have refunded the renewal in question. Please allow up to five business days for the funds to reflect with your financial institution.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at [email protected].
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