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BBB Scam Tracker

Look Up an Existing Scam

You can search the scamtracker database using one or many options available under the "Look up Scam By" section.

Search Results (905)

Online Purchase - The Elegant Fairy

I ordered 2 owala water bottle. They sent me a tracking number thats invalid multiple times. I received the first item and it was stanley. Its been over a month and still did not received the 2nd item. I email them 3 times asking for refund but they did not respond at all. Tried calling no answer. Truly a scam.

Dollars Lost: $94

Reno, NV- 89501

Date Reported: August 14, 2025

Business Name Used: The Elegant Fairy


Debt Collections - Ginsberg Stanley & Associates

Letter received yesterday, demanding money for a deficiency on my account that was from Wells Fargo. They had a WF NUMBER listed. I was sure there was no outstanding debt. I went down to Wells Fargo bank and had them check history also. I then called the Well Fargo service center. They found no account matching that WF number either. Got to be a scam. All of this work was done without making a phone call. I hope they get caught. By the way, they did have the last 4 digits of my SS.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 14, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

I received this letter in the mail, and it had my full name and the last 4 of my social security number on it. I was worried this was real, so I gave the number a call. They stated I owed $1,131.44 because of a old Wells Fargo account I apparently opened jointly with my grandpa (which they gave me his full name) was overdrawn from 8 years ago, and they are here to collect the debt since Wells Fargo gave them the account. At the beginning of the call, they somehow automatically knew it was me and they stated, "Is this "ME" with the social security number of X? They read off my entire social security number, and I immediately got scared. They said they tried reaching out to me multiple times at my old address (Which they had as well) They told me that it would get reported to ChexSystems if I didn't pay it, and they would be able to to give me a 1 time discount of $678, but it needs to be done now since this was already in escalations and if I don't they are going to have to report it immediately and put this in as a "Refusal of Payment". They then got really rude and pushy when I was asking questions, and actually hung up on me because they were tired of me asking for questions and just said, "Okay sir, we are going to report you, so you need to make a decision. then just hung up." I froze all my credit accounts and contacted Wells Fargo about this and they confirmed it was a scam as they do not recall the account number. Wells fargo had me change all my information because of this as well.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 13, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

Letter stating I owe money to Wells Fargo bank which I don't.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 12, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

I received a formal notice in regards to an account that I had years ago with Wells Fargo bank. They are telling me I am in default with an unresolved deficiency and it was left in default status. It states my account is in escalations and that I need to call them at the number on the letter to resolve the matter immediately or they will recommend legal action which could affect my credit and many future financing.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 11, 2025

Business Name Used: Ginsberg Stanley Associates


Other

Contracted verbally to do asphalt work on my driveway, but refused to finish the job. Agreed to refund $300 but did not take accountability and will not respond either by text or phone calls after several attempts. Horrible job, just horrible.

Dollars Lost: $700

Baltimore, MD

Date Reported: August 11, 2025

Business Name Used: C Clarke Stanley Paving


Debt Collections - Ginsberg Stanley & Associates

Letter stating that a Wells Fargo Bank account on collection for $1444.88, which never had such account. Letter states, will take legal action, etc.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 9, 2025

Business Name Used: Ginsberg Stanley Associates


Phishing - US Document Service - Imposter

A woman called from 509-284-0604 and asked for me by name. She then said there was a legal document for me in their office that needed to be signed for and I would need to call 888-906-0635 to make arrangements. I immediately recognized the scam & told her not to call my number ever again & hung up. I called the 888# and another woman answered claiming her name was Von (Vaughn perhaps?). She said she worked for a law firm but wouldn’t give me the name. Instead she tried to collect more info from me, which I refused unless she gave me more info about the law firm. She told me she worked for Stanley who “is an attorney here at the firm” but still wouldn’t give me the firm name. I eventually out ma’amed her & she hung up on me.

Dollars Lost: $0.0

WA

Date Reported: August 7, 2025

Business Name Used: US Document Service - Imposter


Debt Collections - Ginsberg Stanley & Associates

It states that I have an unresolved deficiency on my account with Wells Fargo which was closed in 2010 with no balances. They threaten to file lawsuit and report to ChexSystems.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 6, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

Dear person name and last 4 ss#, This is a formal notice regarding the unresolved deficiency on your account, originating from record Wells Fargo Bank. Our records confirm that your account currently in default status. If this matter is not resolved promptly, we will be forced to recommend immediate legal action to recover the outstanding deficiency. Please be aware that a legal judgment against you, may have serious implications for your credit report and could limit your ability to secure financing, obtain banking services, or enter into rental agreements. Furthermore, this matter may be reported to ChexSystems- a nationwide database utilized by financial institutions to identify individuals with a history of account mismanagement. If reported, this could result in restricted access to banking services for up to five years. We strongly encourage you to address this matter immediately by contacting our offices before the escalation process finalizes. To address this matter please contact us: Ginsberg Stanley and Associates Escalation (810) 286-3384

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 6, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

Intento de cobrar 1,079.90 por deuda en Wachiovia/ Wells Fargo

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 6, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

This is a formal notice regarding the unresolved deficiency on your account, originating from record Fifth Third Bank. Our records confirm that your account currently in default status. If this matter is not resolved promptly, we will be forced to recommend immediate legal action to recover the outstanding deficiency. Please be aware that a legal judgment against you, may have serious implications for your credit report and could limit your ability to secure financing, obtain banking services, or enter into rental agreements. Furthermore, this matter may be reported to ChexSystems-- a nationwide database utilized by financial institutions to identify individuals with a history of account mismanagement. If reported, this could result in restricted access to banking services for up to five years. We strongly encourage you to address this matter immediately by contacting our offices before the escalation process finalizes.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 4, 2025

Business Name Used: Ginsberg Stanley Associates


Phishing - E*trade from Morgan Stanley Imposter

Letter said I had unclaimed property (stock options) Had me create online account and told to call them back. when I called back, I was told to ask for a specific person but he could never take my call nor ever called me back. Different people answered when I called. Ref number on letter didn’t allow them to “find me” so they needed last 4 of ss#. I asked for manager and they wouldn’t get me to one unless I gave them my DOB after they already “verified” I was me. Seemed odd and wonky. I hung up and called my police.

Dollars Lost: $0.0

Unknown Location

Date Reported: August 4, 2025

Business Name Used: E*trade from Morgan Stanley Imposter


Debt Collections - Ginsberg Stanley & Associates

They claimed i owed Wells Fargo Bank they had my last 4 of my social. And a acct number. I called wells fargo bank to verify and i owe nothing to them.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 4, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

The letter’s verbiage: This is a formal notice regarding the unresolved deficiency on your account, originating from record Wells Fargo Bank. Our records confirm that your account currently in default status. If this matter is not resolved promptly, we will be forced to recommend immediate legal action to recover the outstanding deficiency. Please be aware that a legal judgment against you, may have serious implications for your credit report and could limit your ability to secure financing, obtain banking services, or enter into rental agreements. Furthermore, this matter may be reported to ChexSystems a nationwide database utilized by financial institutions to identify individuals with a history of account mismanagement. If reported, this could result in restricted access to banking services for up to five years

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 3, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

letter in the mail trying to collect on a Wells Fargo account that doesn't exist.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: August 2, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

letter stating this is due to an unresolved debt with Wells Fargo Bank

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 30, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

I received a letter saying I owe Wells Fargo money. I don’t bank with them, or have an credit cards from them.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 30, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

I got a letter in the mail saying I owed $1271.11 to Wells Fargo Bank. I don't do business there and never have. So I knew something wasn't right. I looked the name up on line and found it was a scam. So please don't call these people or give them money. Look at how they phrase their words and you will see it is a scam.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 29, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

My full name, address, city, state, and the last four digits of my Social Security number. Account Origin: Wells Fargo Bank, Current Owner: Ginsberg Stanley & Associates, Original Account No. WF0006739326 Current Bal. $1,214.91. I never had an account with Wells Fargo Bank.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 29, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

They sent a letter in postal mail with my name, address, and last 4 of my SS# stating it is a formal notice regarding unresolved deficiency from Wells Fargo Bank and the account is in default status in the amount of $1224.34. They included threats is legal action and reporting to ChexSystems. I’ve never had account at this bank.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 29, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

My mother received phone calls, an email, and then a letter claiming that this company was a collection agency trying to collect debt to Wells Fargo. We closed her account over ten years ago, when she got on disability and I was made her representative payee.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 29, 2025

Business Name Used: Ginsberg Stanley Associates


Phishing - Ginsberg Stanley & Associates

Letter stated I owed $1,208.31 to Wells Fargo, when I called I spoke with a Jennifer who was very ignorant, when I advised her I was going to contact Wells Fargo to find out what the information was about she tried to convince me that it wouldn't do any good because they had turned everything over to them to collect a debt. Jennifer (name she claimed to go by) became very upset because I started talking loudly and she hung up while I was still talking, so I proceeded to look the company up online with the BBB and that's when it was confirmed that they were a scamming company. I called back to ask to speak to Jennifer and she asked if I was ready to talk without raising my voice and I said "yes" so she went on to tell me that I owe this $1,208.31 and how would I like to pay this debt from Wells Fargo, I advised her I would like for her to pay it and she began to get irritated after I told her that she was a scammer and was only trying to get people money and I was reporting her to the BBB which she stated she didn't care. The conversation went on until she hung up on me again. First of all, I never have banked with Wells Fargo so I'm not sure where she pulled my social from and had the last four numbers on this letter. She also tried to bully me by saying she was going to garnish my wages and send someone out to serve me. What she didn't know is that I worked in banking and you don't ever lie to someone telling them that the person you owe will not talk to you or give you any information, if so, I will do not pay this debt if you can't prove that I owe this debt.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 28, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

My husband received a letter from Ginsberg Stanley & Associates stating that he had an "unresolved deficiency" on his account with Wells Fargo. He hasn't had an account with WF in over 15 years and it was closed. Nothing on his credit report and we filed bankruptcy about 11 years ago. It's obviously a scam.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 28, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

Was sent a letter including my name, address, and the last four of my social . The letter states I have an unresolved deficiency on my account from Wells Fargo. I do not have an account with Wells Fargo.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 28, 2025

Business Name Used: Ginsberg Stanley Associates


Online Purchase - Online Purchase

Paid for a custom Stanley cup and accessories from whiskeykisscreations.com on May 20th. Never received item. I reached out via Facebook on July 2nd to whiskey kiss creations and she (the owner) told me she was making dinner and would review my order and get back with me. She never got back with me so I attempted to contact her a few more times through Facebook and she ignored my messages and ended up blocking me on Facebook.

Dollars Lost: $148

Unknown Location

Date Reported: July 24, 2025

Business Name Used: Whiskey Kiss Creations


Debt Collections - Ginsberg Stanley & Associates

They had sent a letter saying that we owed $1, 241.34 with Wells Fargo. I literally called Welsh Fargo immediately went through the whole process of trying to discover the accounts and found no such account. I then checked with a credit bureaus and none of them knew about this either. So I decided to call Ginsburg Stanley and associates and lo and behold. They can't produce evidence to support their claims that I owe this money. Sure, it's annoying that they have my social security but I've been retired for many years now and if they open up a credit card I'll know because I froze my credit. But one of my favorite moments in our exchange was when I told the "director" that I was going to take the money that I apparently owed and go on vacation with it. It was a glorious moment. I would recommend calling your bank first and then confirming whether or not such an amount exists.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 23, 2025

Business Name Used: Ginsberg Stanley Associates


Debt Collections - Ginsberg Stanley & Associates

Wells Fargo Bank collection letter

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 19, 2025

Business Name Used: Ginsberg Stanley Associates


Fake Invoice/Supplier Bill - Norway Armory / PayPal Imposter Fake Invoice Phishing and Identity Theft Scam

Email sender: "Amanda jacob [email protected]" Subject Line: "Fwd:" Body: "Conference Purchase Print For 07.25/14 7:08 PM 458.02 -(Jennifer Stanley)" Attachment: "Norway Armory Purchase Confirmation Hello USER myemailaddress, On 14-July-2025, a charge of $358.48 was made to your credit card for your recent purchase from Norway Armory. If you did not authorize this transaction or have any questions, contact us at: +1 (805)-357-4715. Customer Number: S86AKR3F Order Number: 7CEOHGKMIUHX89O2 Product: Silver Phoenix Pistols Duration: One Year Coverage Payment Method: P@YPAL This confirms your authorized purchase of $358.48 on 14-July-2025. Note: Annual renewal will occur automatically unless canceled within 24 hours of the next billing cycle. THANK YOU FOR YOUR PURCHASE. If you need help, our support team is ready to assist you. +1 (805)-357-4715"

Dollars Lost: $0.0

Unknown Location

Date Reported: July 14, 2025

Business Name Used: Norway Armory / PayPal Imposter Fake Invoice Phishing and Identity Theft Scam


Online Purchase - Cub Mowers

I have been shopping for mowers. A Cub Mowers ad popped up in my Facebook feed. Mower is %60 off. Dollar sign in ad is after the numbers (1979 $). Only accepts PayPal for payment.

Dollars Lost: $0.0

New Britain, CT- 06053

Date Reported: July 9, 2025

Business Name Used: Cub Mowers


Other - Felix Antique Shoppe

The “about us” says they specialize in high-quality, vintage, and antique sofas. However, the rest of the website says they sell tumblers and jugs, etc., and all they are advertising are Stanley products at 50% off. This is a SCAM, DO NOT FALL FOR IT OR GIVE OUT YOUR INFORMATION!

Dollars Lost: $0.0

Hazel, KY- 42049

Date Reported: July 6, 2025

Business Name Used: The Felix Antique Shoppe


Debt Collections - Ginsberg Stanley & Associates

Received a letter than claims i have bad debt from Wells Fargo and that this will be reported to ChexSystems. This happened to me last year and everything points to this being a scam. Wells Fargo confirmed no debt, ChexSystems confirmed no problem.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 6, 2025

Business Name Used: Ginsberg Stanley Associates


Other - Ginsberg Stanley Associates

We received a letter claiming our account (with a third party) was in default and in escalations status. They threatened that they would be forced to recommend immediate legal action to recover the outstanding deficiency and that a legal judgment would have serious implications on my credit report and would limit my ability to secure financing or obtain banking services. We contacted the third party directly (not the number provided on the letter) involved and they verified we neither had an account with them nor were we in default on any account claiming to be held by third party.

Dollars Lost: $0.0

Southfield, MI- 48075

Date Reported: July 1, 2025

Business Name Used: Ginsberg Stanley Associates


Online Purchase - Felix antique shoppe Scam

Place an order for a stanley cup, site looked sketchy but i tried my luck to see if I'll get something. However when i placed the order it said it declined. Bank said there was no attempt, so its a scam site that is trying to get card info

Dollars Lost: $0.0

Hazel, KY- 42049

Date Reported: June 30, 2025

Business Name Used: Felix antique shoppe


Online Purchase

I was looking for a Stanley cup specifically two 64oz. When I searched up Stanley the scam site came up first literally extremely identical to the real Stanley site

Dollars Lost: $48.99

Unknown Location

Date Reported: June 27, 2025

Business Name Used: stanlaymug


Phishing - DOCUMENT SERVICE

Got a cold call first, from the “US Document Service” got a callback number and a reference number. Indian woman on the cold call, and an Indian voice actor who sounded very convincingly American. I gave a fake reference number and they asked for my wife. I told them I didn’t know her.

Dollars Lost: $0.0

Unknown Location

Date Reported: June 27, 2025

Business Name Used: US Document Service/ Steinberg and Stanley


Online Purchase - Online Purchase

Exaluna.shop (https://exaluna.shop/) has misleading advertisement on their webpage. I purchased 2 (two) Stanley cups - Snoopy Peanuts 40oz tumblers - with a total value of $75.12 usd as they advertise in their page with many fake pictures and fake customer reviews stating they are authentic and guaranteeing no knock-offs. They deceive customers advertising their products as genuine and authentic indicating they are not cheap knock-offs and once the products are received these are clearly knock-offs. Pictures in their page are totally different than what I received, they do not look nothing alike than the real product. Also they state they are offering fair prices when this is not the case as they are charging the value of a genuine product when they are deceiving with fake products. They claim Fast Shipping and they do not comply either I believe this is false information as well so that you can't claim their "30 day return policy" , I placed the order on May 03, 2025 and was delivered until May 27, 2025. Lastly they claim quality products guaranteed but the Stanley cups have the logo smudged and drawing smeared with poor quality printing and black thick ink, they are clearly Stanley cup knock-offs, they are NOT genuine Stanley cups as they guarantee in there page. Very disappointed and feeling very conned. Have sent email to the store and their first response was they would refund with a 15% of the purchase ($11.27 usd) which is not acceptable I am very unsatisfied with the product and will not be using as it truly looks fake. I have responded to them requesting full refund and that I can return their product but I am not receiving answers from them. Exaluna. did not provide a valid telephone number.

Dollars Lost: $75.12

Unknown Location

Date Reported: June 24, 2025

Business Name Used: Exaluna.


Phishing

Received a voice mail stating: This is Stanley Garcia with National Document Services. Proceeded to state I needed to call so that documents would not be served at my job, provided a case number 330178. Tone was very threating and predatorial

Dollars Lost: $0.0

Unknown Location

Date Reported: June 24, 2025

Business Name Used: National Document Service


Online Purchase - Stanley / imposter

Ordered two tumblers and a cosy for a tumbler. Was charged accordingly. Waited 3 weeks, did not get order update, so I emailed for an order update. Order was then cancelled without explaination. Money was refunded, but it should not have taken 3 weeks to realize they were out of stock on my items, and not even offer an alternative.

Dollars Lost: $60

Seattle, WA- 98121

Date Reported: June 23, 2025

Business Name Used: Stanley 1913 / imposter


Employment - Quantum delivery

I was working for this company name quantum delivery and I was working for them for about a month I never received a payment and I did everything they wanted me to when it was around the time i was supposed to get paid i couldn't get in contact with them or log into my dashboard I had registered with them

Dollars Lost: $200

Peoria, IL- 61605

Date Reported: June 21, 2025

Business Name Used: Quantum delivery


Investment

I wanted to understand and learn more about crypto trading after what I heard from my friends and people I know that crypto trading is very profitable and it is the right time to invest I have been reading up and trying to understand about crypto and gain more knowledge around the topic which is when I was approved which is when I was when I got a message on WhatsApp to say that there is a trading group with me oh my ether wallet trading crypto trading group in which they send signals and they train people on how to do it the fact that they help people by providing step-by-step guidance and ohh by confirming that all the accounts that we used for crypto would be only hours with access to all the accounts at the money at all times is what made me keen that I should try this out so initially I started with an investment of £500 and they helped me step by step to set up an account with Coinbase they also the the lady called Mia who I talked to who I messaged on WhatsApp she helped me open the account with Coinbase wallet and answer all the questions on Coinbase and said if we if we if we apply it to the to the wallets and banks as as being new to crypto trading we wouldn't be allowed to access the funds and we wouldn't be able to trade so I opened an account with a step by step help from Mia and she provided details that this trading was done by Mike Davis who was a is the next investment strategist at Morgan Stanley and he has generated this a I bought with the with which the signals can be generated an is always correct and hence I just wanted to try with very little amount of money so I started with £500 and they would send signals and I saw the saw that it was generating 100£ in profit 80 pounds 100£ and then she explained that the word this professor has a group on telegram which has more signals but that is for more experienced traders and I saw that I was able to withdraw some money from my crypto MU trading so which is the website myethertrade.com she said this is the trading platform where all the crypto traders trade on a daily basis and I had to copy paste links into Coinbase account in order to transfer money into that my ether trade.com and I wanted I even tried that I can withdraw funds from my ether trade back into my coin base and how and I even questioned on how they would make a profit on this and she said it is in cooperation with the professor and we shared 10% of the profits we gain from trading with them and they are just helping people like us to make more money and I even approached few people about 2-3 people from the group to ask them if they have been trading and they they all said they were like me knew to trading and they have made a lot of money through this and it all sounded promising so I went ahead and I in started with a small investment I was able to withdraw money as well from that account and it did nothing seemed dodgy or fishy at any point eventually they set the WhatsApp group will be stop by the professors they want to focus on the telegram group I needed to raise more funds to to be able to participate in the telegram signals where they you get about 6 to 10 signals per day so I transferred more money so after my initial venture of £500 I deposited more funds on to be able to participate in the telegram group signals and once I started participating in the signals I saw that the money kept increasing and the total fund total invest my total investment in may was 10000 pounds snd i made 700000USDT they're going to have another group which will generate more signals and this will be the final stage where the professor will be giving more signals and everyone can make a lot more money but you have to have a balance of 80,000 U.S. dollars in your account in order to be able to participate and at that point I felt like I don't want to do this anymore because I was so drained with all this information that I tried to withdraw money from my ether trade.com an now the website wouldn't let me withdraw any money I spoke to the customer service they had a customer service representative who was very helpful in the beginning and I spoke to them and they said I wouldn't be able to withdraw until I meet the 80,000 U.S. dollar target after which I would be able to withdraw an I had to meet the target well through trades someone like me who doesn't understand I wouldn't be able to meet the target at all so I told them that I just want the money I invested they can keep all of the profits I don't need any of that and they just refused it doesn't work that way I've was only explained I wanted to recover money so I ended up listening to them trying to raise more money in order to be able to withdraw money I transferred MORE into the my ether trade.com and then my banks kept declining the transactions and it which is when I spoke to an advisor They explained that if this is like they keep on asking you to put more and more money it might be too good to be true it doesn't work like that it is a scam that is when I realised that this is all a scam and I was being scammed into transferring more and more money at that point I told them I cannot they said they cannot help me 100% but if I transfer some more money even if it is 1000 or 2000 lbs they can try to help but at that point I totally understood that this money is never going to come back to me and the website that they had created and send me the link for was all controlled by them.

Dollars Lost: $11000

Unknown Location

Date Reported: June 19, 2025

Business Name Used: MEW exchange


Debt Collections

The scam starts off with a voicemail: This is from US Document Services call for a complaint received in our office for {First Name} {Last Name} with a reference case number ######. Documents regarding your file are being prepared to be sent out. You need to be available to sign for the delivery. The issuing agent will dispatch confirmation if they are unable to reach you at home - they will attempt to reach you at your verified place of employment. In order to stop action from being taken you will need to contact the issuing agent at an 888 number. This call is being logged and recorded as proof of efforts being made to notify you. Once you call the number, a man or woman from ADR Mediation will answer your call and ask for your name and case number, they also have your caller id so can see your number. They will do a fake forward to someone who sounds like the same person and they will claim to be a lawyer from Steinberg & Stanley law firm. They claim that both these businesses are located in San Francisco at 4 Embarcadero Plaza. They will read back personal information like your address, date of birth and social security number as well as past addresses and other personal information. They will claim that you owe a debt from years ago with a legitimate bank. I immediately know this was off because I have a perfect credit score 800+ and millions of dollars of net worth. They claimed that I had a debt with HSBC where I have maintained several accounts. Despite their threats I ended the call. I called up HSBC and they informed me that I have always had zero debt and a perfect standing with them and they have never made any collection efforts against me. They forwarded me to their fraud department who said they never worked with this ADR Mediation or Steinberg & Stanley and indicated that they are known scammers. They also indicated that my financial information might have been exposed in a data breach and these scammers had purchased a list. Upon further investigation, I called the California Bar Association and Steinberg & Stanley is NOT a legitimate law firm. Coincidentally a friend of mine is the General Property manager of the entire Embarcadero Plaza in San Francisco and he said that there are no tenants named US Document Services, ADR Remediation, or Steinberg & Stanley in any of their 4 buildings. I called the 888 number back several times and the same guy and girl would answer the line with different names, either saying ADR Mediation or Steinberg & Stanley. Based on the background noise these two are not in an office setting and seem to be operating a scam off VoIP calls to their cell phones. They told me that the process server would be serving me papers at my home or place of business within 48 hours. Neither has happened. This is clearly a scam.

Dollars Lost: $0.0

San Francisco, CA- 94111

Date Reported: June 19, 2025

Business Name Used: Steinberg Stanley Imposter


Investment - Cryptocurrency scam / platform charging to wothdraw funds

I met someone online "John Martin" who said he was an Investor with Morgan Stanley. Naturally I was curious and wanted to try it. He was nice and supportive and 'helped teach me short-term trading' on an app called Onchain off Crypto.com. Over time John kept pressing to add more money and I was not able to add anymore funds. On May 29, 2025 I decided to withdraw the entire amount which is $5,732.85. The funds never appeared in my bank account and have been inaccessible. Last week John told me I would need to pay $1,000 to withdraw my funds. Please somebody help me out of this pig butchering scam!!!

Dollars Lost: $5732.85

Unknown Location

Date Reported: June 12, 2025

Business Name Used: Onchain/Crypto.com


Online Purchase

When google searching Stanley Steamer Slainless steamer came up and it looked like Stanley Steamer. My 90 year old mother called their toll free number and made an appointment for carpet cleaning. When they showed up they talked her into cleaning a couch and chair as well. They charged her $3000 to clean. When they left she called me to say that they knocked out power to outlets in the house. We went to fix it for her and found the carpet was soaked. A caregiver let us know what they charged her. She did not have a receipt and she said they just had her sign something. I reached out to Stanley Steamer and they told me it was not them that came out and told me about the other companies website coming up when you do a google search. I called Stainless Steamer and they would not refund the money. They said they did a deep clean. They referred me to their complaint department which is a google phone number. 1-828-222-0569. This is a clear case of elder abuse. I left a message demanding a refund and I emailed them as well. We will dispute the charge on the credit card and reach out to. The authorities to report this.

Dollars Lost: $3000

Unknown Location

Date Reported: June 5, 2025

Business Name Used: IMPOSTER


Counterfeit Product - Stormmerch

Scam was in posting picture they stole from an Etsy storefront and posted as their own product. Advertised a printed Stanley brand thermos and then sent a poor knock-off. Wouldn’t refund money. Replied they would refund 20% and never did that either.

Dollars Lost: $38

Unknown Location

Date Reported: June 4, 2025

Business Name Used: Stormmerch


Phishing

These people were doing an imposter scam on a legitimate company, Timeshare closing Services LLC. They say they have a buyer for your timeshare. They show paperwork that looks legitimate. Then write: Good morning ?? I’m sorry I missed your text last night. I received your signed paperwork. Now the only step for you to do is to send the $1,898.92 to the escrow agents Morgan Stanley account. The wire instructions were emailed to you as well. The cut off fund is usually 2:00pm so hopefully that will not be an issue. I will get started early on uour transfer paperwork so once you text me and let me know the wire has been sent, I can get your documents out this afternoon. And then the closing process officially begins. Then there is another text asking for more money. Then there is a discrepancy about the closing date. Then I’m told there is a closing but never received check. THATS the point, there is no check, no closing. Then this guy, Frank Polaski gets involved and actually says these two women scammed me, they zdZiD work for him and he owns Time Share Closing Services……but he doesn’t. OMG, these people HAVE to be stopped!!

Dollars Lost: $6773.82

Port Orange, FL- 32127

Date Reported: May 21, 2025

Business Name Used: Timeshare Closing Services LLC


Online Purchase - Verymarts

I ordered a personalized superbowl 40 oz Stanley like cup. I ordered the item on April 5, 2025 and still have not received the item a month later. The tracking site that they send is not updated so once it says the item is shipped, it remains on that date and information, never changing. I have emailed their customer support and keep getting the same answer that the item is on its way, but that is a lie. Beware of this site because they are not legit.

Dollars Lost: $45.41

Unknown Location

Date Reported: May 8, 2025

Business Name Used: Verymarts


Other

This is regarding a 12 week old long haired Chihuahua I was going to purchase from Ohio. the price was $400. The owner asked for $200 to cover vaccine and paperwork . We were supposed to meet in Jackson OH. I am in WV. She sent me a message saying her daughter was in an accident, and she would have the puppy shipped to me from an agency she had been using for years. Upon dropping the puppy off she didn't tell us of any additional fees. The Premium global agency then told me I had to pay $302 for Insurance on the puppy in case something happened while it was shipped. I paid. Then they said I needed to rent a Crate to ship it in for $500. The sender Susan lane Garder was supposed to pay half of that and I paid the other half. The agency then told me they was going to ship the puppy to me that day. It never showed up. The next day they asked for $401 before they would ship her for her food and 3 day stay with them. I told them I could not pay that. They never shipped it .The payment method used was Apple Pay.

Dollars Lost: $750.99

Columbus, OH- 43206

Date Reported: May 8, 2025

Business Name Used: Premium global agency


Online Purchase

I ordered a custom Stanley water bottle and I received a custom dollar store plastic water bottle. They acknowledged their wrong doing. Offered me a coupon. I said no. They then offered me 50% refund. I said no. They offered me 80% and I accepted that offer back in January. However since then they keep saying the refund portal is down and that as soon as it’s open and working I will receive my money. I email them often and keep receiving the same email saying the refund portal is down. We are going on 5 months now. When I ask them a clarifying question, I either receive no response or a bot saying thank you for your email.

Dollars Lost: $75

Unknown Location

Date Reported: April 27, 2025

Business Name Used: Stormmerch


Debt Collections - Debt Collections - Phishing Scam

Credit recovery solutions called me and left a voice message to contact them in reference to an unpaid balance that they had been trying to reach me about her name was Karen Miller. When I called back I spoke to a guy by the name of Stanley Rivers who info me that I had an outstanding debt of 1,200.00 with some cash advance company named National cash advance and I would be receiving a summon in the mail to appear in court and it would cost me 4,700. They had a lot of my personal information which was very frightening. I told them I didn’t and then ask for their address and the address of so call cash advance company and told them that I need it in order to file a police report for identity theft. They didn’t want to give me any information and told me it was too late and they would see me in court. So I was not able to get the address of either company or phone number. I have never received any type of letters or calls about this supposedly debit prior to today encounter. Please be careful of these people.

Dollars Lost: $0.0

Chattanooga, TN

Date Reported: April 25, 2025

Business Name Used: Credit recovery solutions


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