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Business Profile

Ecommerce

Amazon.com
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Amazon.com has 125 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Amazon.com

      202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

      BBB accredited business seal

    • Amazon.com

      2020 Joe B Jackson Pkwy Murfreesboro, TN 37127-7792

    • Amazon.com

      1155 Worldwide Blvd Hebron, KY 41048-8648

    • Amazon.com

      1 Centerpoint Blvd New Castle, DE 19720-4172

    • Amazon.com

      4255 Anson Blvd Whitestown, IN 46075-4412

    Customer Review Ratings

    1.13

    Average of 4,713 Customer Reviews

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    Review Details

    • Br B

      Date: 09/12/2023

      Letting ***** sellers scam everyone letting them remake emails to sell fake items that never come to fake addresses and scamming Americans out of their money Please make them more aware of sellers profiles thank you Using our flags and words to on clothing ect to scam us out of our money and getting our information as well thank you And yes I have proof of my misfortune

    • Gregory S

      Date: 09/12/2023

      amazon are a bunch of thieves, my account was hacked and people ordered stuff to ***** and they got it resolved then locked my account for something use its been 6 months i cant use any of my amazon cameras my amazon echo my amazon firestick none of the things i paid money for i think its time for a class action lawsuit. i have called customer service 9 times they keep saying ill get a response in 24 hours or 72 hours and its been over 6 months cant get my money back for items i paid for and cannot use because of their scam. they are rude they are bully's and they are ******'s avoid this company like the plague.

    • Barb K

      Date: 09/12/2023

      I'm officially done with Amazon. Tired of them steongarming me into buying prime. Never could play any movie, no connection and no help. Now they want more orders to get free.shipping But they have started to hire ignorant, cheap drivers who cant read gps. Orders are.promised but no longer come on delivery date. Wasted two days looking for them Go with ****** At least with that membership you get awesome gas prices and great products No 'sponsored' lnockoffs.

    • Sara M

      Date: 09/11/2023

      They don't not do what they promise to their customers. I was promised a promo credit for a part of their site wasn't working and they didn't give it to me as promised. And when I go back to customer service to tell them they say there nothing they can do. If you make a promise no matter how small you should honor it.

    • Ji H

      Date: 09/11/2023

      Absolutely abysmal customer service. Canceling all ********************** accounts and never using the site again.

    • Louise M

      Date: 09/11/2023

      I recently placed an order with Amazon through Amazon Fresh. One of the items I purchased. One of the items I purchased was a 3 pack of Nivea Men DEEP Active Clean Charcoal Body Wash, Cleansing Body Wash with Natural Charcoal. It was a great deal at $3.18 for 3 (yes three) **** Fl Oz bottles. I ordered five, which was the maximum quantity Amazon would allow, and requested no substitutions. I then added other items to my cart to get to the order minimum. Well, apparently the Nivea body wash was mismarked. Instead of honoring the price or calling to inform me of the mistake, Amazon chose to charge me $3.18 for each bottle. I received five bottles, two of which weren't even the type I requested, despite the request for no substitutions. When I looked online, the 3/pack for $3.18 was no longer available (so they clearly noticed their mistake), but I had to call customer service to get a refund. Charging someone for one item when they purchased a 3-pack it ILLEGAL.

    • Seth A

      Date: 09/11/2023

      Refused to deliver package for 3 days. Order was cancelled by Amazon. I ordered the same items again and there trying to take more money then they are owed

    • Anthony O

      Date: 09/11/2023

      I placed an order on the Amazon website for two computer monitors. The monitors I received were not correct and one box included the wrong power cord. When I approached Amazon, they would not assist me or allow me to issue a complaint. I was told to contact the seller directly, a third-party seller. That seller told me to return the two monitors and they would issue a refund but would not send the correct order. I would have to place a new order! When I left a negative review, the seller contacted me with an offer of $100 to remove the review. Terrible and unethical business practices all around. Still, no monitors or refund received.

    • Roger R

      Date: 09/11/2023

      The product reviews are almost meaningless. There are just too many ways that sellers are able to manipulate their reviews.Just one way is this:I received an email from a Seller saying if I purchased their trail camera and gave a 5 star review, they would refund my purchase price.

    • Alex V

      Date: 09/10/2023

      Lies about expedited shipping. Many Amazon items offer overnight shipping, however they seemingly never ship overnight. Theres always either a delay or they **** the item delivered on time even though it never actually arrived. When they do the latter you stop receiving any tracking information. In both cases, you dont get the service you paid for and they dont return the money you gave them for it unless you go on a lengthy call with customer service. I dont appreciate that carriers have the option to lie about delivery and sneakily file an extension without informing the customer in order to avoid penalties from **********************. If you cannot provide overnight shipping, please dont lie about it.

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