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Business Profile

Ecommerce

Amazon.com

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Amazon.com has 113 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Amazon.com

      202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

      BBB accredited business seal

    • Amazon.com

      2020 Joe B Jackson Pkwy Murfreesboro, TN 37127-7792

    • Amazon.com

      560 Merrimac Ave Middletown, DE 19709-4652

    • Amazon.com

      1150 S Columbia Ave Campbellsvlle, KY 42718-2465

    • Amazon.com

      1245 E Washington Ave Ste 300 Madison, WI 53703-3040

    Customer Review Ratings

    1.13

    Average of 4,673 Customer Reviews

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    Review Details

    • Misty C.

      Date: 09/11/2025

      Today I found out that Amazon Prime can deliver to my house in 2 days. My husband ordered me some planter pots and they arrived in the 2 days. I have been told for years that prime can't deliver this far north in the allotted time!! So I have been paying for prime for a quicker delivery when all along I could have been getting my packages on time!! I will never get Prime again!!! What a waste of money!!!

    • Karen S

      Date: 09/10/2025

      Amazon has suddenly stopped allowing individuals to print actual invoices. Who is Amazon to decide whether we need an invoice or an order summary? I purchase things for the company on the company credit card on my personal account and can only get order summaries to attach. I cannot get *** acceptable invoices as a self-employed person. Now they want to text me an invoice if I request it individually and then download it to my phone send it to my email to print. This is ridiculous.

    • leila G

      Date: 09/10/2025

      **** ! *****************!!!!!Amazon cancelled my item for 2000$ and shipped it back to sender . But they can not locate it so they dont issue me a refund either. FRAUD! FRAUD! FRAUD! NEVER BUY FROM AMAZON

    • Anita H

      Date: 09/10/2025

      I had property damage from an Amazon delivery driver and Amazon refused my claim due to the fact that the driver denied it and we did not have an eye witness or video. My entry gate into my driveway was damaged to the tune of $700 to replace and the Amazon delivery driver was the only person to come through the gate during that time leaving us with the only conclusion that their driver did it. We do have an alarm that lets us know if anyone comes into our driveway and the alarm never indicated anyone other than the Amazon driver during that time. I learned the hard way that Amazon does not care about their customers.

    • Michael B

      Date: 09/10/2025

      Liars. Greed can be the only explanation for advertising delivery tomorrow and delivery today and then changing the delivery to the next day after the order is placed. Greedy liars.

    • Steph P

      Date: 09/10/2025

      I was in a conversation for a work from home job that reviews products on Amazon. This conversation was enlightening, I found out that Amazon is hiring people to write reviews for products the reviewer does not even test. Just to boost the rating or whatever product. This is straight out lying to any and all customers buying anything on this platform. I have screenshots from the conversation as well.

    • Marty H

      Date: 09/10/2025

      I have been fighting a return of a Visual Artifical Insemination gun for weeks. Countless calls. Amazon customer service **** tell me what I want to hear but nothing is done. The item is cracked and the box doesn't have sheaths in it rendering it useless. The sheaths are 26 inch you can only order 18 inch. I have spent A LOT of money with Amazon as I live 50ish miles from town. I have canceled my subscribe and save. When my prime is up quitting that. And as soon as I get my last order I am closing my Amazon account. ******* still provides customer service. ********************** is NO longer consumer friendly.

    • Alisa D

      Date: 09/09/2025

      Amazon ****************** is the most useless, circular, waste of time.

    • Scott M

      Date: 09/09/2025

      I ordered a product that was supposed to arrive on Friday. It even showed that it arrived at the local distribution point that morning at 5:43 AM. However, that evening I received a notice that it was delayed because it arrived late at the point of origin. Which shouldnt matter because it was already located at the distribution point they should deliver from. I was told it would arrive Saturday. I called customer service and they said it was an hour away and they would also give me a credit. Well, it didnt show up Saturday, but was supposed to arrive on Sunday. It didnt arrive Sunday, but they said it would arrive on Monday. It finally showed up Tuesday. I called back in for the rebate and they said the only option I had would be to return the item, but they werent nice about it. I was passed from customer service to a specialist who then passed me to another specialist. The last guy was very rude!So, it doesnt appear as if Amazon actually tracks packages. Their customer service is awful. I cant believe they can stay in business with poor logistics and equally as bad customer service. The good news seems to be that none of their employees care.

    • Chad K

      Date: 09/09/2025

      Made a purchase. Canceled an hour later. 2 hours later they pulled the money from my bank account. Nothing on file of an orde. Just canceling. Won't return my money

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