Reviews
This profile includes reviews for Fox Pest Control HQ's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 143 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromPrecious C
Date: 05/11/2023
5 starsWe had ***** as ************** and he was very friendly and professional. Appreciated how he was very considerate around the family. Quick and transparent service!
Fox Pest Control HQ
Date: 05/17/2023
Precious, we are happy that your service with ***** went well. He is professional and experienced. You are in the best hands with him. Thank you for choosing ***!Sincerely,****************Customer Relations TeamReview fromLORI M
Date: 05/09/2023
5 starsI have been with Fox Pest Control since September 2020. I have never had one complaint about their professionalism, knowledge, friendliness or quality of work. We have been bug and pest free since then, with an occasional interloper from someone else's yard! Ha! I especially love that my yard is treated for fleas and ticks and I have not needed this treatment for my dog since 2020!! My technician, *****, is a very courteous and timely employee who takes the time to greet me and my dog as well as explain anything he will be doing on that particular day. He also gives me plenty of time to ask questions. I will never need another pest service except Fox!!Fox Pest Control HQ
Date: 05/17/2023
Thank you, ****! Hearing from our happy customers means the world to us. Our team is dedicated to providing you with the best experience. We are so lucky to have you in the Fox family! Thank you for your positive review! Sincerely,****************Customer Relations TeamReview fromJacqueline B
Date: 05/05/2023
5 starsI love Fox Pest Control. I just call and they come out. Pricing is very fair to keep away pesky bugs. I use Fox on both of my houses. One had mice and ant issues. Now they are gone.***** is great. She comes out on time, understands the issue, treats the issue, and plans for the follow up. I love knowing I can call anytime I see one of those pests and they will make it go away. I highly recommend Fox.Fox Pest Control HQ
Date: 05/08/2023
Thanks, **********! We are happy to hear of your positive experience with us! You are in the best hands with *****. She is experienced and thorough. Thank you for choosing ***! Sincerely,****************Customer Relations TeamReview fromChad H
Date: 04/26/2023
5 stars***** from the ************** location did a very great job and had excellent customer service!!Fox Pest Control HQ
Date: 05/01/2023
****, we are happy to hear that! ***** takes the best care of his customers. Thank you for choosing ***!Sincerely,****************Customer Relations TeamReview fromStephanie S
Date: 04/26/2023
1 starI was upset about how they charged me thousands of dollars to install and set up the sentricon stations (termite prevention) and when I called a year later to cancel they said they will be removing them because they are "leased" this was never made clear and is a complete waste of money. They are easy to get online and install on your own. Don't waste your time with this company!Fox Pest Control HQ
Date: 05/25/2023
Hi *********, we are sorry for the misunderstanding about your Sentricon bait stations. One of our managers will be contacting you shortly to discuss your concerns and find a resolution you feel satisfied with. We appreciate the time you have spent as our customer, and we would love to continue working with you.*********,***********Customer Relations TeamReview fromKeith F
Date: 04/24/2023
5 starsOur Techs ******************* and ******************* did a very professional job on my new home and very transparent service.Thank you ***!Fox Pest Control HQ
Date: 05/01/2023
*****, we are happy that your service with **** and ***** went well! They work great together to provide you with the best experience. Thank you for choosing ***!Sincerely,****************Customer Relations TeamReview fromGreg H
Date: 04/24/2023
5 starsI am a long standing customer of ********************** and Lexus is **************. She is always educating me on what she sees at our house and how to get rid of the pests that we are seeing. She always is pleasant and willing to explain the issue and what she will do to alleviate it.Fox Pest Control HQ
Date: 05/01/2023
****, thank you for your positive review. Communication is key to a successful service. ***** takes the time to make sure her customers are happy!Sincerely,************************ Relations TeamReview fromJill G
Date: 03/30/2023
5 stars******, is a professional who always has a pleasant word and a smile. I schedule my appointments and specifically ask for ******. I know that he will be thorough and the work will be complete.Living in a condo that has an very odd physical layout, results in a not so clear-cut treatment path for ******. He is meticulous and never skips a beat and I know I am well protected from pests!Thank you ****** for your continued efforts on my behalf. They are ALWAYS appreciated.Fox Pest Control HQ
Date: 04/06/2023
That is great to hear, ****! ****** goes above and beyond for his customers. We are lucky to have him on our team. Thank you for choosing ***!Sincerely,****************Customer Relations TeamReview fromVincent M
Date: 03/29/2023
5 stars***** welcome me with such great vibe and awesome customer service! She performed her diligence of work and explained everything that needed to be done. Our tech was very polite and professional on getting the job done. Overall, i recommend this company!Fox Pest Control HQ
Date: 04/06/2023
Thanks, *******! We are happy that your service went well. Thank you for choosing ***!Sincerely,****************Customer Relations TeamReview fromPam G
Date: 03/19/2023
5 starsI have used Fox Pest Control for a few years now and am happy! They are reasonably priced, and be aware you can negotiate a little bit. I like that they let you know when they are coming, and my technician, *******************, is so polite and hardworking. We have a lot of cockroach bugs - for some reason in our neighborhood- always trying to get in and I find dead big ones all the time around the doors because of the pest control working. I originally hired them about **** ants, they were so bad outside.. crawling in and on the foundation. They were really embedded and it took 6 months. ***** addressed this specifically every time.Fox Pest Control HQ
Date: 03/20/2023
***, we are happy to hear that you have been pleased. You are in great hands with *****! He is thorough and experienced. He knows how to handle ******** situation! Thank you for choosing ***!Sincerely,****************Customer Relations Team
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.