Reviews

This profile includes reviews for FedEx Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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FedEx Corporation has 994 locations, listed below.

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  FedEx Corporation

  3610 Hacks Cross Rd Memphis, TN 38125-8800

  
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  FedEx

  4925 Stelton Rd South Plainfield, NJ 07080

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  FedEx

  114 Melrich Rd Cranbury, NJ 08512-3510

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  FedEx

  126 N Commerce Way Bethlehem, PA 18017-8614

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  FedEx

  126 N Commerce Way Bethlehem, PA 18017-8614

Review Details

• Review fromAnita A

  Date: 11/02/2025

  1 star
  FedEx is the WORST!!!! They have 1 job, delivering a package. They can't even seem to do the 1 thing that is their service!!! My original package was delivered to an unknown location, the picture was right next to a trashcan. I went through all the hoops of making a claim with FedEx that was closed the following day with no resolve. I was able to have the seller of my product ship another but this time a signature was required. I waited all day for the package, my husband happened to see it on his way home from work on the side of the road of a busy street. How is this company still in business???? They have ONE job!!!! Delivery!

• Review fromsteven h

  Date: 11/02/2025

  1 star
  I was home to receive a package. I got a text saying that a driver tried to deliver, but no one was home! They took a pic from the street showing my car in the driveway even. They never knocked nor rang the bell. I then called and demanded they come back out, and the *** admitted the driver never approached the house. They said it would be out by 8pm - and they never came out AGAIN! I will never willing work with fed ex ever again. **************

• Review fromRachel m

  Date: 11/01/2025

  1 star
  Had delivery sent to me. Did not arrive on scheduled day. Tracker suggested driver attempted but I was not home. Was not true. I was home all day and waiting. Worse, item didnt require signature, so should have been delivered regardless. Spoke with FEDEX, was promised early delivery next ******** day package never made it on delivery truck. Had several calls with FEDEX, each suggesting different reasons. Was repeatedly promised my package was safe. But separately told my package was lost. After fifth call ticket finally opened on ********** morning received notice package on the way. Received notice midday package delivered. Except it wasnt at my house. Only proof was a picture that was black. Showed nothing. Called FEDEX for the millionth time and was again promised my package was ******* package was a check to me. Gave up, called sender and requested stop payment on check. Ultimately, a neighbor three streets down showed up with the package. Just terrible, from the physical handling to the customer support. I have zero trust in FEDEX and will do everything I can to avoid use in the future.

• Review fromShenequa S

  Date: 11/01/2025

  1 star
  Im experiencing a repeated delivery issue with FedEx on the ******** to ******* route. My residential building is misclassified as a business, causing drivers to mark Business Closed without making an actual delivery attempt. My building has a concierge available during delivery hours, yet packages are delayed unnecessarilyoften skipping ************** and adding extra days to delivery time. In one instance, a driver left a package outside the building, and it was stolen. This ongoing issue has caused multiple delays, security concerns, and lost deliveries. Im requesting immediate correction of my address classification and a commitment to proper delivery protocol moving forward.

• Review fromDarell F

  Date: 10/31/2025

  1 star
  I ordered a $2000 dollar **** computer that was delivered to the wrong address . I guess the drivers Fed Ex use cannot read a street address correctly which is extremely important to be a delivery driver. This also required a signature from me which they never got from me. Luckily the house that it was delivered to was honest enough to bring me the computer as they knew where my address was in the neighborhood. Others in the neighborhood have told me the same thing has happened to them with Fed Ex. I called Fed Ex to let them know what they did and that they almost had a large claim made against them. This has convinced me to never use Fed Ex as their driver training is worthless.

• Review fromKatie K

  Date: 10/31/2025

  1 star
  Fed ex is useless and completely incompetent. The amount of mistakes they all make continuously and still have jobs is shocking. Id give them a 0 if I could. The worst company, seriously, TERRIBLE!

• Review fromSusan L

  Date: 10/31/2025

  1 star
  Customer service is not in this company's vocabulary. It is entirely impossible to reach an actual human being by phone or online, even for the simplest of inquiries. We just received a delivery and are missing one of the four boxes. You'd think it wouldn't be a big deal to get someone on the phone and let them know so that the driver can have a second look in his truck. But no, we can't do that because no one answers the phone. This is just the latest in a list of similar incidents that should be able to be resolved quickly and easily. Instead FedEx persists in providing sub-par service and aggravating customers. Keep up the shoddy work!

• Review fromGUDRUN B

  Date: 10/31/2025

  1 star
  I was supposed to receive a package today. Driver's name was supposed to be ****** out of *********, **. Of course he never delivered claiming he could nor access the location. I was home all day, he never stopped and attempted delivery. There is no way to talk to a person about this. All you get is some recording. Other than from FedEx I get all deliveries without a problem. Unfortunately there is no way to give negative stars on the reviews. I do not understand their A+ rating.

• Review fromOla R

  Date: 10/31/2025

  1 star
  Overpriced services, poor customer service and poorly trained representatives of lost package.

• Review fromStephen O

  Date: 10/31/2025

  1 star
  FedEx is the worst of all the carriers. I have come to expect delivery problems of 50% of shipments to my home. Packages are frequently delivered to the wrong address, arrive damaged, or left out in the rain (even though I have a covered front porch!).