Reviews

This profile includes reviews for Educational Testing Service (ETS)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Educational Testing Service (ETS) has 5 locations, listed below.

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  Educational Testing Service (ETS)

  660 Rosedale Rd Princeton, NJ 08540-2218

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  Electro Tech Systems

  121 S Broad St Ste 1710 Suite 1710 Philadelphia, PA 19107-4534

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  Educational Testing Service

  3410 Taft Blvd Rm 217 Hardin South Wichita Falls, TX 76308-2036

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  Educational Testing Service (ETS)

  225 Phillips Blvd Ewing, NJ 08618-1426

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  ETS Educational Testing Service

  1800 K St NW Ste 900 Suite 900 Washington, DC 20006-2229

Review Details

• Review fromJake K

  Date: 02/14/2024

  1 star
  These people are scam, they know exactly how much the students need to go to the next steps, they deliberately fail them so that they can keep writing even thou the candidate did well, terrible practice, hope someone looks into these scammers, it's high time these people should be put in jail for playing with candidates feelings to fill their coffers.

• Review fromGabriela A

  Date: 02/12/2024

  1 star
  PSI is terrible at cancelling your real estate exam even when you have life emergencies. Hope they are investigated.

• Review fromIan K

  Date: 02/01/2024

  1 star
  A horrible scam. I booked my ONLINE test for the wrong day and was charged 40 dollars to reschedule it. This is literally them changing a number in their database, and I had to pay 40 dollars. They have a government granted monopoly on these tests, and will charge you for everything.

• Review fromRuijia F

  Date: 01/22/2024

  1 star
  I did my GRE test at home all on my own, but the score is under review right now! I have waited for a long time for the official score to come out and have already missed several graduate school application deadlines(1.15) Im upset and frustrated right now because of the missed deadlines. ETS is not good enough in providing testing services, generally speaking. And this is an extremely unsatisfactory experience for me.

• Review fromAlex H

  Date: 01/17/2024

  1 star
  This business has a long history of scamming people out of their money. The fact that I'm even calling this a business is generous, I had to take the Praxis exam to get my teaching license through this "business", I took it at a testing center in February of last year and I'm 7 points off from passing. Not too bad, so I studied hard and headed back to said testing center in April... only to be told that the "proxy cache" was not working properly and the ETS lady gave me and a few other takers a number to call to get it rescheduled at no cost to us. So I got through to someone only to be told that they would investigate it and send me a reschedule link, I received nothing. Keep in mind, I'm a senior student teaching while this is going on (graduated now) and I need to get my certification to graduate. Luckily, my university had a waiver form for me to sign so I could still walk and get my degree. Anyway, all this to say... I never got a chance to take it and no reschedule link was sent, basically ETS screwed up and I got to suffer for it. I tried to schedule an at-home exam but I couldn't cause of the "28 day period" like the system lied and said I tested in April when I did not. ETS is so shady, fraudulent and all around has bad business practices. Luckily, I took and passed the exam in June and got my certification in July. But I should never have been in this position to begin with. If ETS would just follow through with what they say rather than keeping us testers in the dark, I'd be more inclined to trust their judgement. Another test taking business really needs to jump in and take some of this scam artist's revenue away, this "business" should be shut down.

• Review fromBrent M

  Date: 01/16/2024

  1 star
  Terrible, money driven company. They score you low to force you to pay for additional tests. They offer no score appeals, even for sections graded by humans. They make you pay additional fees for retakes or even just to have somebody review the score with you. Terrible company and a shame schools force this upon students.

• Review fromJames B

  Date: 01/05/2024

  1 star
  I just finished the GRE General Test at home. My performance was less than I'd hoped for, however this was exacerbated by the changes and unexpected turns I was not expecting. First, I was expecting a 3-hour test, not 2. Is this on me or them? Hard to say in my eyes because in all the prep I completed I never saw anything about the 2-hour test except a heading when one searches "GRE Test." But, when you click on the heading it takes you to their sales pages where you are emphatically encouraged to buy all their stuff. I thought it was an option, and not one I planed to utilize. Planning is crucial, and was nuked from the start in my case. But, I suppose I can take some blame for not doing better research. Point 2, however, is definitely not on me. My setup consisted of a Macbook Pro and large monitor placed in the middle of my completely cleared desk. I emptied everything so no hint of malfeasance could be suspected. However, the moderator informed me that this was not acceptable because it was connected via a cable. Now, my Mac sits on a shelf next to my monitor, closed. Regardless, in an effort to be a good sport, I disconnected the Mac and was going to use it alone. Then he told me that the monitor (disconnected and unpowered) had to be covered. I had no such covering so I had to remove it from the room. I did this, but I forgot that my monitor also powered my computer so half way through the exam I had to go **** for my charging cable. In short, this was a complete train wreck made worse by the fact that he didn't seem to care that my camera was still connected (via a cable) to my Mac, and laying randomly on my desk. My experience is summed up as 'inconsistent' and 'unexpected.' I never expected to max out the test, but I strongly feel my performance was significantly effected by the random nature of everything that happened. I sought to be prepared, however I never saw anything that said an external monitor was a no-go. Be warned future test-takers!

• Review fromAngela C

  Date: 12/30/2023

  1 star
  Like all of these other reviews, if I could give 0 stars I would. The website would not work. I first tried the virtual assistant which was of no use. I then called as soon as they opened the following morning. and after 20 minutes of trying to get to a person was disconnected. I start the process over. The person was of no help. I am lied to about the whereabouts of a supervisor. Then all of a sudden a supervisor is available. But it does not matter.because I was told I waited too late for help. You should have called on Wednesday night and we could have helped you register for a Saturday test. But we cannot help you now on Thursday morning because it is not 3 days outeven though our website was not working. (And says nothing about 3 days out) You now cannot take this test til March. This supervisor says Praxis determines the window. I filed an online complaint. Get an auto replywe will contact in 3 to 5 days. I get a call today. This supervisor says the state determines the windows. So which is it? The language barrier does not help because way to go Praxis.charge people all this money for these tests and outsource your entire call center to a location out of the states!!! If a person takes time to file a written complaint you would think someone from the headquarters in the states could take the time to call. Horrible business model!

• Review fromCAIXUAN K

  Date: 12/20/2023

  1 star
  My score was cancelled, I didn't receive any help during the whole process, and ******* carefully checked my room before the test started, ******* didn't say that I had any violations, I have been studying TOEFL for two years, and no matter what the result of this test is, it is the result of my hard work.I've been practicing listening without notes for half a year, so I can write down the content without taking notes. My eyes were staring at the screen the whole time, not looking everywhere. My device has no remote software and no extraneous software, and I put my phone in the distance where ******* can see it at the beginning. The door was right behind me, and no one bothered me the whole time.I am in my senior year in *****************, and I have no problems with my daily communication and study, and my grades are excellent. You have ruined my reputation by canceling my grades for no reason, and you have accused me of being helped by others. I will definitely raise objections.I didn't get help from anyone, but you think I did, and I strongly doubt the professionalism of ******* and Analyst.

• Review fromAshley L

  Date: 12/01/2023

  1 star
  I was expecting to get my score for my praxis and they told me to call them about a report of my score delayed. I explained to the customer representative that everything with the protector went through and passed the check. I saw my result at the end of my test. Why is it an issue with my exam that you holding my score? I just didn't do anything wrong if the protector approves and watches me take my exam. I saw my score but you holding for no explanation. Now I'm confused and I suffer from depression because you can't give me any reason.