Complaints

This profile includes complaints for Educational Testing Service (ETS)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Educational Testing Service (ETS) has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Educational Testing Service (ETS)

  660 Rosedale Rd Princeton, NJ 08540-2218

• 

  ETS Educational Testing Service

  1800 K St NW Ste 900 Suite 900 Washington, DC 20006-2229

• 

  Electro Tech Systems

  121 S Broad St Ste 1710 Suite 1710 Philadelphia, PA 19107-4534

• 

  Educational Testing Service

  3410 Taft Blvd Rm 217 Hardin South Wichita Falls, TX 76308-2036

• 

  Educational Testing Service (ETS)

  225 Phillips Blvd Ewing, NJ 08618-1426

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/28/2025

  Type:Order Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a test taker who registered and paid for the TOEFL home edition (testing date 2025/08/18)administered by ETS. After completing my exam, I was notified that my score was canceled.
  
  I requested clarification and asked ETS to provide the evidence or the basis for this decision. However, ETS has refused to disclose any details of the review, citing “process integrity,” and informed me that there is no appeal process available in my case.
  
  As a consumer, I believe I am entitled to know the reasons and supporting evidence for a service I paid for, especially when the result has a significant impact on my academic and professional opportunities. The refusal to provide transparency or an appeal process raises serious concerns about fairness and accountability.
  
  I am requesting that ETS disclose the evidence or provide a clear, fair, and accessible process to challenge or appeal its decision.

• Initial Complaint

  Date:08/28/2025

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is **** ********, a Chinese GRE test-taker. I am a senior student at ****** University in Japan.
  ETS ID: *****************
  I would like to file a formal complaint against ETS regarding the cancellation of my GRE General Test score for the test taken on August 27, 2025.
  My first GRE test was on August 16, 2025 at a physical test center. Due to urgent graduate school application requirements, I registered for another GRE test on August 27, 2025, this time as an at-home test using a different account. I mistakenly assumed that the 21-day retake policy only applied to tests taken on the same account or in the same format, because the official ETS policy page never explicitly stated that both at-home and test center exams would be counted together. This lack of clarity easily leads test takers to misunderstand the policy. After the test, ETS canceled my August 27 score, citing a violation of the 21-day policy. However, this misunderstanding cannot be attributed entirely to me; ETS’s ambiguous wording also contributed to the situation.
  I did not cheat, share test content, or try to gain any unfair advantage. My mistake arose from unclear policy language rather than willful misconduct. I have already received a conditional offer from The University of **** **** for a Master’s program, requiring me to submit a qualifying GRE score by September 30. After ten days of nearly 18 hours of intensive study each day, I finally achieved 165+169 on August 27, meeting the admission requirement. If ETS refuses to release my score, my offer will be withdrawn, causing devastating academic and financial consequences.
  Time is extremely urgent, and I desperately need ETS to respond and resolve this matter quickly. I respectfully request ETS to reconsider its decision and either reinstate my August 27 score.
  Thank you for your assistance in ensuring a fair and timely resolution.

• Initial Complaint

  Date:08/26/2025

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On Aug 2, 2025, my GRE at-home session was terminated before Question 1. Weeks later, ETS’s Office of Testing Integrity (Ref **********) alleged I “received assistance,” cancelled my score, imposed a ban until Aug 22, 2026, and denied a refund. I did not receive assistance and had not begun Q1.
  I asked ETS for a timestamped, non-proprietary summary of what was allegedly observed and for my own session data (video/audio, screen & system logs, proctor chat/notes). ETS refused, calling everything “proprietary.”
  This decision is blocking time-sensitive graduate applications. If their video shows any brief contact before Q1, it was inadvertent/non-substantive; no test items were attempted.

• Initial Complaint

  Date:08/19/2025

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello,
  
  With die respect, I want to state that I booked a TOEFL ibt exam and on exam day during on boarding process, I was subjected to more than two hours of continuous room checking, the procedure which usually takes 5-6 minutes in total, was stretched unnecessary by the TOEFL examiner. The total exam time is 2 hours and 35 mins, and the examiner took more than 2 hours of time just ordering me around the room, and when I requested the examiner to allow me to reschedule my exam for another date, as I was not only exhausted but also mentally and physically tired, and was in no condition to take exam even if examiner starts my exam now.
  When examiner heard my request, she immediately started to accuse me of receiving an assistance, when the exam didn't even start. I informed the examiner that I need to take pictures of our conversation, so that I can show it to ETS she immediately terminated my exam and closed the exam browser before I could take chat conversation screenshots.
  
  I have tried to contact ETS directly many times over the past few weeks, and even requested them that if they believe that I received any kind of assistance, they must have some evidence to back up their claim, and to share the evidence on the basis of which they have accused me of wrong doing. But everytime they just refuse to share any kind of proof to back up their claims.
  
  I request you to please help me in this matter. Looking forward to hear back from you. Thank you for your time and consideration.
  
  Sincerely,
  ******** *****
  ETS ID: ********
  Exam Date: July 15, 2025.

• Initial Complaint

  Date:08/19/2025

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I registered for the TOEFL iBT Home Edition through the official ETS website (ets.org) (ETS ID: ********) and paid a fee of $179.40 USD. However, ETS canceled my test score and imposed a six-month ban without providing any evidence (such as proctoring video or system logs).
  On August 7, 2025, I submitted an appeal via email to *****@***.***, *********@***.***, and *********@***.***. Although ETS's automatic reply promised a response within 3–5 business days, as of now, more than 12 days have passed without any update (see attachments for details).
  This constitutes:
  1.A violation of ETS’s own appeal procedure policy;
  2.A failure to provide the services that I, as an international consumer, paid for.
  Requests:
  1.ETS must provide a detailed appeal decision within 10 business days of the submission of this complaint;
  2.If ETS fails to provide valid evidence of any violation, it must revoke the ban and reinstate my test score.
  Attachments:
  1.Score cancellation notice;
  2.Appeal email;
  3.Reply emails from ETS;
  4.Order information.

• Initial Complaint

  Date:08/15/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 8/11 at 9am I was supposed to take the Praxis exam 5081. My equipment prechecks all cleared fine. As the ******* tried to administer the exam error messages disrupted my taking the exam. They claim I had a second monitor but I did not. The ******* saw my room with the camera. They also claimed a cpu issue. I have no knowledge regarding the validity of this claim. I have no problem with equipment issues disrupting my exam but now they will not let me pick a new test date or refund my exam. This is unacceptable.

  Business Response

  Date: 08/18/2025

  Dear Gregory *******,
  
  ETS was notified by the Better Business Bureau (BBB) that you submitted a complaint regarding your August 11, 2025, Social Studies: Content Knowledge (5081) Praxis examination.
  
   After a thorough investigation, our records indicate that the device used for your exam did not pass the required system checks within the secure browser. These checks are mandatory and must be successfully completed prior to the test session to ensure a stable and secure testing experience once connected with a *******.
  
  As stated on our website ********************************************************************************************************** in the pre-exam communications, all candidates are required to download the secure browser on their device and perform system checks on the day of the exam, prior to their scheduled time. If any issues arise during this process,candidates are advised to contact our technical support team for assistance in resolving the problem and ensuring readiness for the exam.
  
  Please note that even if your device passed the pre-test check and worked well during previous exams, it's important to note that a consistently stable connection is required on the actual day of your test to ensure the secure and uninterrupted delivery of the assessment.
  
  Unfortunately, if you don't meet these requirements on test day, you won't be able to test. In that event, you wont receive a refund or a free reschedule.
  
  Thank you for granting us the opportunity to provide clarification regarding your complaint with the Better Business Bureau.We wish you continued success in your professional endeavors.
  
  Regards,
  
  Praxis Services
  Educational Testing Service

• Initial Complaint

  Date:08/15/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing this complaint against Educational Testing Service (ETS) regarding the Praxis exam I registered for, scheduled on July 22nd at 2:00 AM Eastern Standard ******* is my position that this time slot is highly unreasonable and inconsistent with standard professional testing practices in *************. Holding a high-stakes exam in the middle of the night is not a reasonable or logical scheduling choice. Such a time severely disadvantages test-takers, both in terms of performance and practical attendance, especially when other time slots during normal business hours are standard in the industry.When I saw 2:00 AM listed, I reasonably assumed it was either a typographical error or shorthand for 2:00 PM, as a 2:00 AM test time is so far outside the norm. ETS claims they are not at fault because they sent reminder emails showing 2:00 AM, but this does not address the core issuethat the time slot itself is unreasonable and that no explicit warning was given to highlight that the test was in the middle of the ******** a result of this illogical scheduling, I missed the exam and lost my registration fee despite preparing seriously. My request for a full refund was denied by ETS. I am not accepting their response, as the fundamental concern remains unaddressed: the fairness and reasonableness of offering a 2:00 AM test time without prominent warning or justification.I request that BBB assist in obtaining a full refund of my registration fee and that ETS be urged to review its scheduling practices to align with reasonable testing standards.

  Business Response

  Date: 08/18/2025

  Dear Qianhan Yi,
  
  ETS was notified by the Better Business Bureau (BBB) that you submitted a complaint regarding your July 22, 2025, Core Academic Skills For Educators:Writing (5723) PRAXIS Program examination.
  
  As per our records, you registered for the Praxis test on June 13, 2025, and scheduled your testing appointment for July 22, 2025, at 02:00 AM EST. Our testing platform offers a wide variety of time slots, including early morning and late evening hours, to accommodate the diverse schedules of our test takers.
  
  When registering, candidates are shown test times in a 12-hour clock format,with clear AM and PM designations. PM time slots are further differentiated by a shaded background. In addition, candidates are prompted multiple times throughout the registration process to confirm their selected date and time,and the full details (including AM or PM) are displayed at each confirmation step. Once registration is finalized, the scheduled appointment is also viewable at any time in the candidate's online account.
  
  While we understand that you intended to select 2:00 PM rather than 2:00 AM, it is the responsibility of each test taker to verify and confirm their chosen time prior to test day. A 15-minute grace ****** is provided for all test appointments, but as you did not appear for your test at the scheduled time,the system recorded a "No Show", and the test was canceled.
  
  Please note that ETS pays reservation fees to its at-home testing vendors regardless of whether a candidate sits for their test. Therefore, we are unable to offer refunds or complimentary rescheduling in the case of a missed test due to an incorrect time selection.
  
  While we are sympathetic to your situation, we must uphold our policies to maintain fairness and consistency for all test takers. If you would like to move forward with retesting, you will need to re-register paying full test fees.
  
  Thank you for granting us the opportunity to provide clarification regarding your complaint with the Better Business Bureau. We wish you continued success in your professional endeavors.
  
  Regards,
  
  PRAXIS Services
  Educational Testing Service
  

  Customer Answer

  Date: 08/18/2025

  
  Complaint: 23752735
  
  I am rejecting this response because:
  
  
  
  Regards,
  
  Qianhan **

• Initial Complaint

  Date:08/13/2025

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear BBB Case Manager,
  On 5 ****** 2025, I received an email from the ETS Office of Testing Integrity—reference number **********, informing me that the scores from my TOEFL iBT® Home Edition administration earlier that day “could not be reported” because I allegedly “received assistance,” and further asserting that I am prohibited from taking the TOEFL iBT® Home Edition or any ETS test until after 5 ****** 2026, with no supporting evidence furnished and only a generic instruction to contact *********. I therefore submit this complaint, identifying myself as ****** **** (DOB ** ****** ****, ETS ID ********), for the session bearing Appointment No. **************** at 11:00 a.m. on 5 ****** 2025, for which I paid USD 309.00 in reliance on ETS’s published rules and assurances that compliant candidates would receive valid scores.
  48 hours before my test I set up a dedicated computer, cleared the desk, disabled apps, and followed all rules. The Wheebox proctor verified ID, room-scanned, approved the setup, and I received no warnings. Afterward ETS voided my score for alleged "assistance," gave no evidence, and imposed a one-year ban, derailing deadlines, costing USD 309, and raising bias concerns.
  Because ETS has been unable or unwilling to produce any verifiable evidence to substantiate the post-hoc allegation that I “received assistance,” and because the proctor approved my environment and allowed the session to proceed without any contemporaneous objection, the accusation is baseless and defamatory; I acted openly and in strict conformity with all published rules, I emphatically condemn this unfair practice, and I therefore demand the immediate reinstatement and release of my TOEFL iBT Home Edition score from 5 ****** 2025 (ETS ID ********, Appointment No. ****************), together with written confirmation that my record is clear and that the cancellation notice and any related restrictions are removed.
  Sincerely,
  ****** ****
  ETS ID: ********

• Initial Complaint

  Date:08/12/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I took the Praxis 5165 HS Mathematics test on July 10th. At the end of the exam as I was advancing through the test, the screen went black. I notified the administrator and was told that this is what happened when the test timed out. I expressed concern that my answers were not submitted and was told not to worry. I followed up with Praxis and was told that if a test score release date appeared on my account, my test would be scored. A score release date of August 8th appeared so given that feedback, I expected to receive my score. On August 8th, I received a report that my scores were cancelled. I contacted Praxis again and was told that nothing could be done, I escalated my case to Test Take Advocacy and was told that after investigation, they noted that I canceled and consented to the cancellation of my scores. I explained that as I was advancing through the test the screen was delayed, there were technical difficulties, and the screen blacked out. I was not prompted to cancel my scores. I did not consent to the cancelling of my scores. Again, I was told there was nothing that could be done. This situation has been extremely stressful. I followed all testing protocols and completed the exam in good faith. When I reach out to ETS, I receive only generic responses. I am respectfully requesting a resolution as I am under deadlines for teacher certification. I would like to receive my scores.

  Business Response

  Date: 08/14/2025

  Dear ***** M *******,
  
  ETS was notified by the Better Business Bureau (BBB) that you rejected our previous response regarding the cancellation of your July *******, Praxis Mathematics (5165), test scores.
  
  We understand that test-taking can be a stressful experience, and we appreciate you sharing your concerns with us.
  
  At the end of the Praxis exams, test takers are given the option to Report or Cancel their scores. When given the options to opt to either report or cancel your scores, you must select and then confirm that selection a second time. If you select to cancel your scores, a screen appears stating that "Canceled scores CANNOT be accessed and WILL NOT be reported to you or to any designated score recipients. Canceled scores CANNOT be retrieved and CANNOT be reinstated." Our records indicate that you selected to cancel your scores, and then also confirmed that you wanted your scores cancelled.
  
  Information regarding canceling test scores is listed on our website and in the Praxis Information Bulletin for candidates to review prior to testing.
  
  Because you opted and confirmed that you wanted to cancel your test scores, we are unable to provide the scores from your July 10, 2025,Praxis Mathematics (5165) test.
  
  Thank you for granting us the opportunity to provide clarification regarding your complaint with the Better Business Bureau. We wish you continued success in your professional endeavors.
  
  Regards,
  
  Praxis Services
  Educational Testing Service
  

  Customer Answer

  Date: 08/24/2025

  
  Complaint: 23737754
  
  I am rejecting this response because:
  
  Regardless of what the screen recording shows, respectfully I would never cancel my scores. Pass or fail, I want my results. 
  I was rapidly clicking through the screens in the final seconds of the exam. The last item that I saw was a test question and the screen blacked out. I went to the ******* and was assured that the black screen was standard practice and that my test would be scored. I called ETS and verified this and was told that if there was a test release date posted on my ETS account that my test was submitted and would be scored. I was again assured that no action needed to be taken.

  I am currently teaching in a high school math position with an Advanced Professional certificate. I am a former Maryland Teacher of the Year representative for my county. I taught 32 years, retired, and returned to the profession to fill a shortage. I studied for weeks, paid for *********, ETS resources, and for a hotel room near the testing center which was located over two hours from my house. With that I guarantee that with great integrity that I did not knowingly consent to cancelling my Mathematics 5165 test score.

  I respectfully appeal your decision not to score my test and again request my results.
  
  
  Regards,
  
  ***** *******

  Business Response

  Date: 08/28/2025

  Dear ***** M *******,
  
  ETS was notified by the Better Business Bureau (BBB) that you have rejected our prior response regarding your July 10, 2025, Praxis Mathematics (5165) test scores.
  
  We understand your concern. When a candidate registers for an examination, they must manually select that they agree to the policies set forth on the Praxis website and in the praxis Information Bulletin. It is the candidates responsibility to review the policy and procedures before taking the test.
  
  Your EPR indicates that a page appeared allowing you to either report or cancel your scores. You opted to cancel your scores.The initial selection to cancel was made within 1 second, and the confirmation to finalize the cancellation occurred within 1 second. As previously mentioned,once scores are canceled, they cannot be reinstated.
  
  Following a thorough investigation, we were unable to locate any formal incident report from the test center regarding the black screen issue you described. Its important to note that if you experience any problems during your test, you must immediately report them to the ******* on site, who is best positioned to address and resolve the issue in real time.Unfortunately, our records show no indication that this matter was brought to the proctors attention during your exam session.
  
  Additionally, we reviewed your interaction with our support team via chat on July 14, 2025. During that conversation, our agent clearly informed you that if you took the Praxis Mathematics (5165) test on July 10, 2025, your official score report would be available in your Praxis account after 5:00 p.m. ET on August 8, 2025. You were also advised that if the test was completed at a test center, we would be unable to validate test details in advance, and that you would need to wait until the official score release.
  
  We recognize the time, effort, and resources you devoted to preparing for this assessment. However, after thorough review by the ************************** we must respectfully confirm that no further action can be taken regarding reinstatement of your scores.
  
  We appreciate the opportunity to clarify this matter as part of the BBB process and wish you continued success in your professional and educational pursuits.
  
  Sincerely,
  
  Praxis Services
  Educational Testing Service (ETS)
  

• Initial Complaint

  Date:08/11/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  URGENT: Formal Dispute of Unjust Test Cancellation and Request for Supervisor Review Dear Praxis Test Taker Advocacy Team,I am writing to formally dispute the decision outlined in your August 8, 2025 email regarding the Praxis ****************** Foundational Knowledge (5355) test I was scheduled to take on August 6, 2025.Your response indicates that a time zone mismatch prevented me from launching the test, and yet I verified that my time zone was correct and aligned with the scheduled time provided in my confirmation email. This issue did not occur due to user error on my part but rather due to a technical or system-side error outside of my control.I find it unacceptable that I am being denied a free reschedule or refund for a problem that appears to be a system fault. I prepared for this exam in good faith and made myself available at the correct time based on the information provided by ETS. The refusal to reschedule or refund my exam fee in light of this error is both unjust and deeply concerning.I am requesting the following:An immediate escalation of this issue to a supervisor or department lead;A full review of the technical logs associated with my test session;A complimentary reschedule of my test or a full refund of my payment.I would also like to note that failure to appropriately address this issue may result in my filing a formal complaint with the Better Business Bureau (BBB), ************************************ (****), and relevant state education boards.Please escalate this matter and provide a direct point of contact with supervisory authority. I am expecting a prompt and fair resolution.Sincerely,******** G. ******** ********** *************************

  Business Response

  Date: 08/13/2025

  Dear ******** G ********,
  
  ETS was notified by the Better Business Bureau (BBB) that you submitted a complaint regarding your August 6, 2025, Praxis ****************** Foundational Knowledge (5355) examination.
  
  We have looked into your concern and sent the results of our investigation to the email address associated with your Praxis account.
  
  Thank you for granting us the opportunity to provide clarification regarding your complaint with the Better Business Bureau.We wish you continued success in your professional endeavors.
  
  Regards,
  
  Praxis Services
  Educational Testing Service