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Business Profile

Garbage Removal

Curbside Waste, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Curbside Waste, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Curbside Waste, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.3

    Average of 422 Customer Reviews

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    Review Details

    • Denise F

      Date: 06/06/2024

      Curbside is always on time and professional. Theresa in customer service is so helpful and friendly you can't help but smile after you talk with her!

    • CHARLES G

      Date: 06/04/2024

      Theresa was awesome and quickly resolved a simple billing issue. Much appreciated!

    • Anthony M

      Date: 06/03/2024

      took care of any concerns I had and was happy to help! Great customer service

    • Brett L

      Date: 05/31/2024

      Smooth to work with, best prices and great customer service!

    • Scott R

      Date: 05/29/2024

      Theresa was very helpful. She scheduled our yard waste removal quickly as it was missed on the last pickup date. Thank you Theresa for your kindness and help.

      Scott R.

    • Sue K

      Date: 05/28/2024

      Theresa offers superior customer service for Curbside. She is helpful and responsive.

    • Ka T

      Date: 05/23/2024

      Their door to door salesman came to my house and offered me a deal on starting new garbage collection service. I was told I would get 2 months free, 2 recycling bins, and 1 garbage bin totaling $15/month. He went through the breakdown or charges for me and I trusted him. He said I would have to do nothing with my current garbage service as they will take care of it all. This was all a lie to get me to sign up. I did not receive my recycling bins, did not get my current services cancelled, and did not receive my free months. When I called into their customer service and explained this the agent told me she could not do anything for me. I asked for a manager and was told they were busy and will call me back. I asked for a name and was denied. I asked to have my services cancelled immediately and was told I needed to give them 30 days notice and would have to pay for those 30 days and any prorated days. I told the agent this was not disclosed to me and she had the audacity to tell me I should have checked their website!! The agent just hangs up on me. I was assertive but NOT rude. I was frustrated. Have not gotten a call back from anyone yet. Curbside, this is NOT how you should conduct business.

    • Meghan R

      Date: 05/22/2024

      My experience with Curbside Waste has been terrible. Two weeks with no pickup for my yard waste, previously it was no pickup for my garbage where they would skip weeks of picking up. I called customer service to get it resolved, never got resolved and only to get hung up on by the representative. Ended up cancelling the service completely with them and then they mentioned they can’t come pick up the garbage bin and yard waste bin for a month. Terrible service, terrible customer service, I wouldn’t recommend them to anyone who wants their garbage and yard waste bins to be emptied regularly on what you pay for.

    • Ferras Z

      Date: 05/13/2024

      Roxy was super helpful in getting my service started and directing me to the website to take care of my invoice. She was kind, patient, and answered all my questions!

    • Jack B

      Date: 05/13/2024

      Theresa provides nothing but the best customer service! Highly recommend contacting Theresa as she is best in class!

    Curbside Waste, Inc. is BBB Accredited.

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