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Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Groupon, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Groupon, Inc.

      600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

    • Groupon, Inc.

      600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

    • Groupon, Inc.

      600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

    • Groupon, Inc.

      Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

    • Ideel

      620 8th Ave 45th Floor New York, NY 10018-1741

    Customer Review Ratings

    1.04

    Average of 582 Customer Reviews

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    Review Details

    • Dan L

      Date: 07/04/2025

      they protect obvious scam artists. Red flags all over a supplier yet do not take down the fraudlent account

    • Sarah M

      Date: 06/26/2025

      I purchased a Groupon for the state of Colorado and it turns out the Groupon is for a completely different state! They will. It give me my refund nor a credit for their error of false advertising. Highly disappointed they stole from me/robbed me and have no accountability for this. They also say I purchased it from a completely different state as well when I live in Colorado, how is that even possible. Will recommend to not buy from here as they lie and steal.

    • Michelle e

      Date: 06/26/2025

      sold me a 10yr old laptop. It no longer receives any updates. i bought it a yr ago. chrome only gives free updates for 10yrs. After that they tell you to recyle your lap top. I can not even buy extra if i wanted to. my mails have stopped, back ups and any type of use. I lost the charging cord. After finding it 6 months later i log in to find a message ( you have received your last chrome update you device is no longer supported) I want a new laptop or my money back.

    • kyle f

      Date: 06/23/2025

      They bring in 1000 'salespeople' and within 3 months, they ******* them down to 100. Anyone over the age of 40 was not invited back. Cold calls all day long. Our team did over 62 thousand calls in the first 3 weeks and did not close 1 deal or secure 1 contract. Managers fight over deals and somehow, they are allowed to not submit deals, making it impossible to get a role in the company just because some Spaniard named **** wants to protect his position and new baby, so he just doesnt manage people and lets them fail by ignoring their written requests for help and flatly refuses to listen to other managers like '******' who claim the deals he refused were good deals. This means the 2 managers disagree on the 'rules' they live by. Not a good company, even the trainers admit they have a problem. One trainer said he kept all his notes on his clients on cards and a notepad. When I asked why he flatly refused to enter all that info into the peoplesoft system they use, he said it was his personal preference. Turns out all notes can be seen by all, and people are allowed to actively call other peoples customers, which is why no one puts notes in the very expensive system they use. It makes sense why groupon is such a hated name by the end users, they get spam calls all day, if they say 'dont call back again, this is harassment' you are to just send the account to a 'new customer' bin, not the 'do not call' bin.

    • Norma O

      Date: 06/18/2025

      I purchased an offer on Groupon for a foot massage. When I looked up the address listed on the offer it was a totally different business. I searched by the business name it was at a completely different location and they do not offer the service. I complained and I did get a credit but not my refund. I am trying to understand why Groupon continues to post this offer knowing the lack of legitimacy. It is not fair to your customers who try to trust you

    • Donna B

      Date: 06/17/2025

      I purchased a version of **************** (software) but when I tried to use it - there was a error message on top of the page that said it was a counterfeit version! I am STILL trying to get my money back

    • Jennie C

      Date: 06/16/2025

      Do not waste your $! I paid 100$ for cleaner that didn't show up and Groupon would not refund me. Their customer service is automated and they just give you the run around with 100 different people until you give up. Worst customer service!

    • Sheria B

      Date: 06/10/2025

      SCAM!!!! I used to really love groupon used to be my to but never again. I am out due to $250 due to this ************* I purchases tickets specifically for the sky deck tour and they false advertise for the 360 tour in another location. Not only was I embarrassed by that bringing family in they also don't allow you to edit time nor communicate with mention in the case of life happening which can ne out of our control. I HATE them not will I ever purchase from them again. BBB Please fight to get this company shut down!!!

    • SHARON P

      Date: 06/07/2025

      I purchased massage service from Groupon, apparently the merchant was a scammer as they told me they cant perform their services after I scheduled an appointment. And when I reached out to Groupon they said they can't help with a refund as the merchant has redeemed the voucher from their side. So there is no way you can prove whether you received the service or not as Groupon and merchant are protected and you and your payment is NOT.Conclusion Groupon is interested in working with. ******** and will not protect the customer.

    • Shirley B

      Date: 06/06/2025

      Overall experience with Groupon was very negative. I purchased a helicopter tour which necessitated cancellation due to weather - a situation beyond my control. Groupon refused to provide me with a refund, said I needed to do this within 3 days of purchasehow would I know if there was an unforeseen event such as bad weather then??? They insisted they provided me with a refund in the form of Groupon bucks. I could not use the bucks to rebook a helicopter tour because they said I had to book same type of flight, & no seats were left on those tours. I tried requested a monetary refund through Resolver( a company that helps with mediation). Groupon NEVER responded or acknowledged the complaint I filed through Resolver. So VERY frustrating, as I had no control over the situation. Will never use such a shady company for purchases again!!!

    Groupon, Inc. is NOT a BBB Accredited Business.

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