Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Groupon, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

• 

  Groupon, Inc.

  Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

• 

  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

• 

  Groupon, Inc.

  1000 Station Dr Dupont, WA 98327

• 

  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

Review Details

• Review fromTracey L

  Date: 09/30/2025

  1 star
  I purchased a **** Club Plus Membership and when I tried to access my Groupon account the password wouldnt work, I tried to reset through Groupon and it wouldnt work. You can only submit an email and I submitted over 5 emails and they still didnt help me and then when I tried to cancel the order, I received an email saying I cant get my $70 back because it was over 3 days since purchase, I am livid. Something needs to be done to this company because you cant get any assistance

• Review fromLaverne W

  Date: 09/29/2025

  1 star
  I purchased a Groupon voucher and before I can register it and get the product , there was a message on the **** site that told me that there no longer taking anymore customers, I have been trying for months , all I got was a run around but I could never redeem my voucher . So when I finally was able to get them to respond , they refused to give me a refund . My Groupon will be running out soon and I will loose my money ., not fair .

• Review fromCharlie P

  Date: 09/23/2025

  1 star
  selling fraudulent offers and making it hard to get a refund avoid these crooks.

• Review fromPaola P

  Date: 09/22/2025

  1 star
  DO NOT PURCHASE WITH THEM ! Most of these deals are misrepresented in print and when attempting to resolve with customer service you are directed to a call centre in ***** with prescribed responses. When purchasing your item if there is any problem you must have alerted them within 3 DAYS to receive a refund to original form of payment and we are all aware that many times the coupons are purchased for future use. In attempting to resolve a situation today I was falsely advised that a refund had been issued to my cc and I could expect an automated email. None was received and at this point I am contacting my bank. More fraud coming out of the ************************. Not impressed Groupon.

• Review fromJennifer L

  Date: 09/21/2025

  1 star
  Groupon is such a disappointment these days. I bought a laser treatment for 6 services and the merchant decided to close after 2 treatments. After rounds of negotiations, Groupon decided to refund me only 50% of what I paid, and only in Groupon credits. I hate to do business with them again, they cannot fill in when their selected merchants cannot do the job. I didn't want the Groupon credits, but that's their "policy" apparently, they don't care for their customers and cannot act as a trusted agent when the merchant fell short.

• Review fromDennis E

  Date: 09/15/2025

  1 star
  Groupon refused to issue a refund when they admitted that the dates I booked were not the dates that I received Poor customer service

• Review fromAndre E

  Date: 09/14/2025

  1 star
  I was scammed but Groupon when renting a hotel. I was repeatedly lied to by customer support, which is difficult to reach. I couldnt believe the lack of professionalism and concern. I was scammed out of 700 dollars. Be extremely careful using Groupon. They will scam you given the chance if you dont read the find print. Simply terrible! FYI I copied the chats cause I couldnt believe the lies.

• Review fromAshley C

  Date: 09/14/2025

  1 star
  They used to allow you to exchange your expired Groupon for Groupon bucks and now they don't, which means you're at the whim of the merchant. It's such a scam. And forget about trying to reach customer service. They make it impossible. I will not be using Groupon again.

• Review fromcatherine r

  Date: 09/12/2025

  1 star
  Purchased two Groupons from a merchant for salon services. Multiple calls made to use the Groupon/make a salon appointment. Calls ignored by merchant; no response. Contacted Groupon for either a refund or credit towards a different merchant. Groupon **** not helpful, poor customer service. On the hook for what I paid and out the money - disappointed in lack of customer service assistance to honor my request for credit or refund. Poor business practices. Would not recommend. Will not use Groupon again and will be sure to share my experience as often as I can so others are aware of what seems like a scam.

• Review fromLisa S

  Date: 09/09/2025

  1 star
  Groupon is a scam. ******* is their sister partner who creates issues for people and takes their money for no reason at all your system is screwed up and you should refund money when you know youre wrong. Worst worst worst thats why I file small claims **************.