Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

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  Groupon, Inc.

  600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

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  Groupon, Inc.

  Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

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  Ideel

  620 8th Ave 45th Floor New York, NY 10018-1741

Review Details

• Review fromDennis E

  Date: 09/15/2025

  1 star
  Groupon refused to issue a refund when they admitted that the dates I booked were not the dates that I received Poor customer service

• Review fromAndre E

  Date: 09/14/2025

  1 star
  I was scammed but Groupon when renting a hotel. I was repeatedly lied to by customer support, which is difficult to reach. I couldnt believe the lack of professionalism and concern. I was scammed out of 700 dollars. Be extremely careful using Groupon. They will scam you given the chance if you dont read the find print. Simply terrible! FYI I copied the chats cause I couldnt believe the lies.

• Review fromAshley C

  Date: 09/14/2025

  1 star
  They used to allow you to exchange your expired Groupon for Groupon bucks and now they don't, which means you're at the whim of the merchant. It's such a scam. And forget about trying to reach customer service. They make it impossible. I will not be using Groupon again.

• Review fromcatherine r

  Date: 09/12/2025

  1 star
  Purchased two Groupons from a merchant for salon services. Multiple calls made to use the Groupon/make a salon appointment. Calls ignored by merchant; no response. Contacted Groupon for either a refund or credit towards a different merchant. Groupon **** not helpful, poor customer service. On the hook for what I paid and out the money - disappointed in lack of customer service assistance to honor my request for credit or refund. Poor business practices. Would not recommend. Will not use Groupon again and will be sure to share my experience as often as I can so others are aware of what seems like a scam.

• Review fromLisa S

  Date: 09/09/2025

  1 star
  Groupon is a scam. ******* is their sister partner who creates issues for people and takes their money for no reason at all your system is screwed up and you should refund money when you know youre wrong. Worst worst worst thats why I file small claims **************.

• Review fromCrystal G

  Date: 08/24/2025

  1 star
  Groupon double charged my account. They refused to refund my card for an unauthorized transaction which is illegal regardless of their policy. They said due to their policy, they are unable to refund me. I only authorized the first payment, not the second. Biggest scam!!!!

• Review fromSusan Y

  Date: 08/23/2025

  1 star
  I purchased a product from Groupon which requires you to deal with a physician online & answer all the health questions before they will ship out the product you paid for which I did & I tried multiple to claim my voucher. Ive used the product for a long time & have never had any problems, so I thought I would get the approval but nothing came from Groupon to tell me the physician approved & I could continue & redeem my voucher. After many failed attempts & no approval sent I contact one of the worst customer service departments I finally received a response telling me that I was unable to redeem my voucher because you are only able to purchase this Groupon once in a lifetime even though the merchants CosmeticRX purchasing guidelines is your able to purchase it once a year & even are able to purchase three refills if you pay for it at the time of purchase. I asked Groupon to send me in writing where it list that you are only able to purchase this Groupon once a lifetime but nothing! It directs you to contact the merchant for further support which I did & even after pointing out their purchasing guidelines, they chose not to stand behind the Groupon, I also think Groupon should immediately refunded my money when they told me I couldnt use the Groupon because I wasnt going to use it for anything else. Think twice before ever purchasing a Groupon for ******* from CosmeticRX. I use to purchase Groupons all the time but I havent purchased lately but I will never ever purchase another Groupon & see all the complaints with the BBB even though their not an accredited Vendor, just a Vendor who doesnt care about their customers. I was told you can also contact your Secretary Of State for your State to let them know any complaints you have!

• Review fromLaura B.

  Date: 08/22/2025

  1 star
  Vendors arent accepting Groupons being bought. Contacted groupon for groupon bucks or money back. They do not follow up. Basically they take your money and you are out the service. No longer purchasing from Groupon. Its a scam

• Review fromJuanita M

  Date: 08/19/2025

  1 star
  Groupon scams people. They are horrible! So far, I've been ripped off for 2 amusement park tickets and a 25-gift card that. They gift card was in my basket and I thought it was just ad for one when I legit checked out. They won't refund or cancel!!Stung me for $71 so far. I asked the park to see if they could get me a ************* said they would try. However, no promises!!! through Groupon and when we got to the ticket window, he couldn't get it to load! That was another 17 in Groupon's greedy hands! NEVER AGAIN GROUPON! 

• Review fromBrian S

  Date: 08/16/2025

  1 star
  My wife and I took a trip to ******* to visit the ****************. I purchased my tickets through Groupon but once we arrived to get our tickets, the Groupon app was temporarily unavailable. We talked to the ****************** but they required us to purchase new tickets. Requested fee return from Groupon due to having to purchase new tickets from ****************. They refused because they were non refundable. Unacceptable business practices