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Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Groupon, Inc. has 8 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 580 Customer Reviews

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    Review Details

    • Michael G

      Date: 08/04/2025

      I bought two water circus tickets in this groupon website. When i trying to input the code its say code it was not valid at all.when I spoke to The merchant told me they were sold out. So The the Money that i paid from Groupon is gone..I called Groupon customer service i contacted them through email only. They said they cant give me a refund or credits because are sales are final! Dont even bother to buy to this Website Groupon!

    • Sara L

      Date: 08/03/2025

      Had a gift voucher that expired 8/3/25 they marked the voucher as expired 8/2/25 there's NO WAY to contact them, and they aren't responding to requests. This is a scam and should be shut down!

    • Mary S

      Date: 08/01/2025

      Awful awful experience. My daughter made a purchase. She's 10 - Groupon refused to give me a refund stating that their policy states final sale. I finally accepted that and decided to use the Groupon, for a *********************** 1.5 hours away. First, the link Groupon provided was for *********, not Manteca. Second, the customer service *** ***eated the same canned apologies and "use the link we provided" for over 25 minutes, not understanding what I kept ***eating. Third, **************** asked for an ID Number in the Groupon Confirmation Email. No ID Number was provided - just the order number. I tried using codes within the voucher and the emails with no success. Great Wolf Lodge requires the code that I just do not have to finalize the reservation. I told Groupon this and they're still riding that hill of "we can't give you a refund" even though they are very clearly the problem. But they understand my frustration and gave me a $21 Groupon voucher - because I'm SO going to want to use this shoddy service again.

    • Gary E

      Date: 07/30/2025

      I purchased an oil change but when I went to redeem the voucher the business had closed. Groupon would not refund my money because they said that it was past the cancelation date. I didn't cancel, the business had closed. They gave me the amount due in Groupon Bucks. I will never do business with this company again

    • Carmen C

      Date: 07/30/2025

      6 of us bought a trip to Catalinas there was a semi flipped over which was out of our control we didnt make it in time but the ticket expires untill next year more then 300$ Groupon said no we will not accept it or give you another code to use ur unexpired ticket bc its considered a canceled ticket !?!?! When it says it can be used untill next year bc it was never used ???!!? No money back no voucher redeemed no credits nothing a lost ticket thats still good for next year but not to them .

    • Lori M

      Date: 07/24/2025

      I just purchased on 723 2025 a coupon for an oil change of $69.99. I was never sent the certificate. I spent hours searching calling different numbers could not find the right emails. All I have is my purchase receipt. I am very, very ******. I wouldnt even give them a 1!

    • Mel S

      Date: 07/23/2025

      I purchased a product that fraudulent. **************** would not accept responsibility for this and would not refund my money.

    • Angie T

      Date: 07/23/2025

      DONT buy Groupons for *** theatres I lost over $50 none of my Groupons worked when I got to the theatre they all said redeemed!! And I hadn't even used them!

    • Carol S

      Date: 07/21/2025

      I purchased a groupon for a couples massage as a Fathers day gift for my husband. I went to schedule/use it shortly after purchasing only to be told by the *************** that they no longer had a contract with groupon and therefore would not accept the groupon. When contacting groupon, they would not refund my money - only wanting to credit me with more groupon bucks, which are apparently worthless. There was no way to contract them via phone, only email. Then, after googling how to file a complaint, I get connected with a scam company claiming to be able to negotiate my refund, but they wanna charge me $45 to sign up for their supposed 'tech' services!!!

    • Mike L

      Date: 07/18/2025

      Brought a groupon for a windshield chip repair. Called the company and got the soonest appointment which was a week later. Got to the appointment and they couldnt fix the chip in my windshield. Went to get a refund a groupon information me i only had 2 days to request a refund. I did know i needed a refund until after the appointment that was 5 days after there refund policy ended. Horrible, Horrible just Horrible.

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