Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

• 

  Groupon, Inc.

  1000 Station Dr Dupont, WA 98327

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  Groupon, Inc.

  Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

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  Ideel

  620 8th Ave 45th Floor New York, NY 10018-1741

Review Details

• Review fromDennis E

  Date: 09/15/2025

  1 star
  Groupon refused to issue a refund when they admitted that the dates I booked were not the dates that I received Poor customer service

• Review fromAndre E

  Date: 09/14/2025

  1 star
  I was scammed but Groupon when renting a hotel. I was repeatedly lied to by customer support, which is difficult to reach. I couldnt believe the lack of professionalism and concern. I was scammed out of 700 dollars. Be extremely careful using Groupon. They will scam you given the chance if you dont read the find print. Simply terrible! FYI I copied the chats cause I couldnt believe the lies.

• Review fromAshley C

  Date: 09/14/2025

  1 star
  They used to allow you to exchange your expired Groupon for Groupon bucks and now they don't, which means you're at the whim of the merchant. It's such a scam. And forget about trying to reach customer service. They make it impossible. I will not be using Groupon again.

• Review fromLisa S

  Date: 09/09/2025

  1 star
  Groupon is a scam. ******* is their sister partner who creates issues for people and takes their money for no reason at all your system is screwed up and you should refund money when you know youre wrong. Worst worst worst thats why I file small claims **************.

• Review fromSusan Y

  Date: 08/23/2025

  1 star
  I purchased a product from Groupon which requires you to deal with a physician online & answer all the health questions before they will ship out the product you paid for which I did & I tried multiple to claim my voucher. Ive used the product for a long time & have never had any problems, so I thought I would get the approval but nothing came from Groupon to tell me the physician approved & I could continue & redeem my voucher. After many failed attempts & no approval sent I contact one of the worst customer service departments I finally received a response telling me that I was unable to redeem my voucher because you are only able to purchase this Groupon once in a lifetime even though the merchants CosmeticRX purchasing guidelines is your able to purchase it once a year & even are able to purchase three refills if you pay for it at the time of purchase. I asked Groupon to send me in writing where it list that you are only able to purchase this Groupon once a lifetime but nothing! It directs you to contact the merchant for further support which I did & even after pointing out their purchasing guidelines, they chose not to stand behind the Groupon, I also think Groupon should immediately refunded my money when they told me I couldnt use the Groupon because I wasnt going to use it for anything else. Think twice before ever purchasing a Groupon for ******* from CosmeticRX. I use to purchase Groupons all the time but I havent purchased lately but I will never ever purchase another Groupon & see all the complaints with the BBB even though their not an accredited Vendor, just a Vendor who doesnt care about their customers. I was told you can also contact your Secretary Of State for your State to let them know any complaints you have!

• Review fromLaura B.

  Date: 08/22/2025

  1 star
  Vendors arent accepting Groupons being bought. Contacted groupon for groupon bucks or money back. They do not follow up. Basically they take your money and you are out the service. No longer purchasing from Groupon. Its a scam

• Review fromJulie C

  Date: 08/06/2025

  1 star
  I bought Nutrafol from Groupon and it was a fake product. I reached out to ******** and they stated the company who sells the product is not one of their authorized companies. I also had pictures of the bottle and product which did not match the description online and the ingredient list online was not the ingredient on the product I received. I paid $184 for this product. I sent it back **** from my workplace not know they do not immediately scan the boxes. The post office never scanned my package and Groupon said they never received it. Im filing a claim with **** as I have proof of sending the package but I still think Groupon should be responsible for allowing a company to sell a fake product to their customers, which I provided proof of.

• Review fromRyan M

  Date: 08/05/2025

  1 star
  I Pity anyone who has trouble scheduling and redeeming a voucher if the app is broken for a vendor. you will not be happy.Buyer beware and don't make big purchases where you need to schedule anything.I ordered a massage groupon and was unable to schedule it due to a bug in groupons app on my phone and the site and via my ipad. It was broken on all platforms! I talked to support and they asked for days they could book me for which is laughable since the vender was booked out for weeks. I submitted that information and then never heard back from groupon. Every week I checked on the app. Still no scheduling. no feedback from groupon. no feedback from the vendor. When I talk to support its like talking to a wall and takes forever. Support basically washes there hands and says not my problem. Later on, the groupon is about to expire. I can now book on the app magically (looks like they fixed the bug) but the vendor has no open days. No surprise there. I ask for a refund and got no response from Groupon. 2 months later (today) and asked for a refund. After talking to a manager I finally got credit to use in the groupon app but I could not get a cash refund for this piece of **** broken groupon scheduling service failure that happened before it expired, around 45 days before! You could end up with store credit if you're persistent but you'll never see a ***** back. Yeah, not happy.

• Review fromMichael G

  Date: 08/04/2025

  1 star
  I bought two water circus tickets in this groupon website. When i trying to input the code its say code it was not valid at all.when I spoke to The merchant told me they were sold out. So The the Money that i paid from Groupon is gone..I called Groupon customer service i contacted them through email only. They said they cant give me a refund or credits because are sales are final! Dont even bother to buy to this Website Groupon!

• Review fromLarry G

  Date: 08/04/2025

  1 star
  Purchased a ATV trip through Groupon the ad didnt give details like date or time until after the purchase the times didnt match and we were leaving the next day tried to cancel and get my funds back no number worked for Groupon I tried talking to someone made a dispute with navy federal they said they couldnt help me and that I need to reach out to Groupon myself I still havent heard back they sent me a voucher but I dont stay in ***** I just want my money smh