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Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Groupon, Inc. has 8 locations, listed below.

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    Customer Review Ratings

    1.04/5 stars

    Average of 582 Customer Reviews

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    Review Details

    • Review fromBernice B

      Date: 10/06/2022

      1 star
      0 Stars!!!I purchased cruise tickets for 15 people, showed up on day of cruise and no cruise. Went to booth and cruise was canceled. No notice. Got a refund on the 1 ticket I purchased separately but still waiting for the refund on the other 14. The part that really upset me is the they kept the tax. Their email said taxes are non refundable. Really? So they will keep taxes on 15 tickets that I purchased. Imagine all the taxes they keep. Sad... don't waste your money.
    • Review fromCheryl C.

      Date: 10/04/2022

      1 star
      Toddler inadvertently purchased a architectural boat tour costing $87.00.I immediately contacted customer service and requested a refund. The representative said that she would have to talk to her supervisor. I received an email from the supervisor which stated that particular item was non refundable or was there any possibility of a of a credit for another item or event. Buyer beware!!!! Do not attach a credit card or PayPal to your Groupon account.

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