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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Yahoo! Canada Co.

      200 - 99 Spadina Ave Toronto, ON M5V 3P8

    • Yahoo Inc

      5250 NE Elam Young Pkwy # 900 Hillsboro, OR 97124-5022

    • AOL Canada

      55 Clair St W., 7th Floor Toronto, ON M4V 2Y7

    • MovieFone Inc.

      333 Westchester Ave. 2nd Floor White Plains, NY 10604

    Customer Review Ratings

    1.04/5 stars

    Average of 378 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMari M

      Date: 08/26/2025

      1 star
      Yahoo customer services does not help anyone and will charge you monthly
    • Review fromTerri W

      Date: 08/26/2025

      1 star
      I been locked out of my account and cannot get in

      Yahoo!

      Date: 08/28/2025

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.
    • Review fromRosalyn S

      Date: 08/25/2025

      1 star
      Like everyone else. Ive been locked out of my email with no help from yahoo. I just need to be able to change my recovery phone number so I can set a new password.

      Yahoo!

      Date: 08/27/2025

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.
    • Review fromNicole F

      Date: 08/25/2025

      1 star
      They blocked my account and I looked for a way for them to help me and they just ignore what I'm requesting.

      Yahoo!

      Date: 08/26/2025

      Support for this user's issue is available through our main phone support, and it requires a paid subscription. Non-paid support is handled through our online help pages.
    • Review fromCourtney M

      Date: 08/24/2025

      1 star
      Ive have my email courtneydanyell for 15 years and i was recently logged out the recovery email associated with the account was also logged out and i have no access to either. Tons of important things are also associated with this email which i no Longer have access to.

      Yahoo!

      Date: 08/27/2025

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.
    • Review fromSandra K

      Date: 08/23/2025

      2 stars
      I have had an email account with ********************** for many, many years All of a sudden, I got locked out of the account I have called all the numbers listed to get back into my account unsuccessfully and used the steps requested There is no person who answers, just an automated message I am willing to pay the fee for assistance to get back into my account Please help me

      Yahoo!

      Date: 08/25/2025

      The Yahoo team will reach out to the member regarding their account.
    • Review fromMaria A

      Date: 08/23/2025

      1 star
      Yahoo has gone down the hill especially with the changes in configuration of the email server, the limit in space and requirement for payements and other absolutely abominable changes. All of this when gmail, aol and others surpass the quality of the newly configured yahoo platform AT NO COST. People should IN MASS abandon all of the YAHOO platforms, including the email and search engine (which was already pitiful to begin with), which is also loaded with misleading advertisements.

      Yahoo!

      Date: 08/26/2025

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.
    • Review fromNiaja W

      Date: 08/22/2025

      1 star
      Ive been locked out of my Yahoo acct and Im trying to reset the password but it will not let me and Ive called customer service and havent received any assistance in this matter.

      Yahoo!

      Date: 08/25/2025

      Support for this user's issue is available through our main phone support, and it requires a paid subscription. Non-paid support is handled through our online help pages.
    • Review fromRaan Y

      Date: 08/22/2025

      1 star
      I've been using Yahoo since forever, sadly at this point it has become an annoyance, the overwhelming amounts of spam are ridicules. Sadly I'm at the point where too many old connections subscriptions and such are attached to this email for me to disconnect but now 99% of my time on Yahoo is spent unsubscribing from spam. Its sad to see how far behind every other email provider has left yahoo.

      Yahoo!

      Date: 08/25/2025

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.
    • Review fromJose H

      Date: 08/21/2025

      1 star
      I've been unable to long in to my yahoo email account. I've had this e-mail for 20 Pluse years and I never had to put in a password. Now I'm logged out and I don't remember the password. I called yahoo customer service and sent them a copy of my drivers license and they said they still couldn't help me. I said I would pay the fee.

      Yahoo!

      Date: 08/22/2025

      Support for this users issue is available through our main phone support and it requires a paid subscription. Non-paid support is handled through our online help pages.

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