Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Yahoo!

  701 First Ave Sunnyvale, CA 94089-1019

• 

  Yahoo!

  801 - 207 Queens Quay W Toronto, ON M5J 1A7

• 

  Yahoo Auction

  60 Bilbow Ln Edwardsville, PA 18704-1626

• 

  Yahoo!

  1708 Smith Lane Fort Mill, SC 29708

• 

  Yahoo!

  10 Cadillac Dr. Ste. 400 Brentwood, TN 37027

Review Details

• Review fromDanny M

  Date: 09/27/2025

  1 star
  What I put into a session survey:While this agent was very helpful and did about all that could be done, the only thing that she could do was the same as that of previous agents had done and that was to discover the deficiencies of the search and delete tools of Yahoo! Mail.If the tools worked as indicated there would have not have been a problem, and the freeing of storage space would have been accomplished a month or more ago. It appears that along with reducing the allowed storage for free accounts by 98%, the search and delete tools were crippled to prevent users from actually being able to reasonably reduce their storage usage. Prior to this reduction my storage usage was only 4% after nearly 20 years of having an account. After this reduction my usage was about 200% of the amount newly being allowed.The offer to allow users to reduce their storage usage was insincere and hollow and just a marketing/PR gimmick to give an appearance that users were being allowed a choice while that choice was not practical. There must be programmers available who could quickly correct the problems that have been identified for some time. That this easy fix has not been done shows that these conditions are intended by higher officers and managers and are being used for improper purposes.I hope that I can find the proper media outlet to pass on this information about the bad behavior of the top managers of Yahoo, *** *******, **** *******, ****** *********, ***** ******, ***** ****, **** Line, *** ****, *** Zen, and **** ******-****. This kind of behavior is typical of the arrogant, self serving, entitled, aristocratic types who believe that they are privileged to treat other people in such a manner and oppress the poor for money while hiding behind the cover of a corporate veil. They do things in the name of a corporation that they would not dare do personally in the open in their own names and take the scorn of society.

• Review fromSophia J

  Date: 09/26/2025

  1 star
  Called their help hotline number to gain access to my account after being strangely logged out a few days ago, after years of having no issues. They were able to verify my phone number as well as my secondary email thankfully however, the man still told me that in order to gain access right now Id have to pay $12.99 for their monthly subscription. Extortion. Paying a fee to gain access to my account despite knowing and correctly inputting my password. Correct password, and two backup methods of verification, and they are still asking for money. Terrible business. Extortion. I declined the offer when he told me, lets get you back into your account quick and easy but first we need a credit card on file for the subscription. While the man on the phone was rather kind he was very persistent in getting my banking information. Hey Yahoo! Way to ruin it for everybody!

• Review fromStephanie C

  Date: 09/26/2025

  1 star
  If I could leave negative star reviews I would. I was randomly logged out of my account on 9/25/25, and every time I try to log back in its asking me to verify on an old email account I NO LONGER HAVE ACCESS TOO. Ive literally had the same email address with Yahoo for almost 20 years. Now all of a sudden when attempting to access my email, Im experiencing difficulty. After several attempts to reset my password, I was advised to call the help center in order to gain access to my account. A representative informed me that I would need to pay $19.99/month for gain access to my account. I told her absolutely not. Im only trying to reset my password one time. Ive never had issues before. She then attempted to convince me that she could give a deal of $8.99/month. I assertively let her know that Im not willing to pay a monthly fee to reset my password ONE TIME. Next thing you know, she ended the call. Im mind-blown by the lack of customer service and professionalism from this company.

• Review fromGiovanna S

  Date: 09/26/2025

  1 star
  Yahoo logged me off of my phone emails and can no longer use it ! All my important information is there and cant get logged back in even though I know the password and email . Its telling me I have to verify my account from a phone number I never had !!!! Or is probably very old ! I need help please ! Ive been trying everything to get it back

• Review fromLaura M

  Date: 09/25/2025

  1 star
  Yahoo has locked me out of my account, even though I have two factor verification setup AND I am getting the codes ! Ive already done this 2x and now when I log in with the correct password its telling me Something went Wrong !! So now Im calling its a robot btw and I cannot pay the monthly fee ! PLEASE HELP ME GET IN MY EMAIL !!!

• Review fromrim r

  Date: 09/24/2025

  1 star
  im locked out of account and i tried for 2 hours then tried on line help but then i tried to phone the toll support and it was very sketchy saying there is a charge and i asked what is the charge and they didnt really say i was having an medical emergency breathing i nedded my doctors info and medicine info and i said it was irgent while on phone i was having a seizure attack i have a disability they were i thought going to be helpful and yhen he said abruptly i cant help and hung up it waa very upsetting because i told ghem it was urgent i needed my medicine and doctor info and had little computer knowledge and it was not good this is not good

• Review fromAnna R

  Date: 09/24/2025

  1 star
  After 20 years of using my Yahoo email account, I was locked out and only offered a paid solution. This was in spite of having an iPhone number attached and used for verification. There are many things saved in that account that I need access to in order to pay bills and contact family and friends. It seems like charging $12.99 per month for one phone call is more than excessive. With a good phone number for verification, I don't understand why in the world they locked me out. Was this an intentional money-grab or simply an oversight? I don't know but it certainly is affecting my approach to this review. I would not recommend Yahoo at this time.

• Review fromSandra T

  Date: 09/24/2025

  1 star
  The new yahoo *****. The advertising ads needs to change. People are abusing emails for requests for ***.im not a guinea pig for this or sexual abuse. I get tons of emails a day requesting *** from sights I never requested from. Someones abused my email for their pleasure. This is abuse. Children under age use email system and you are soliciting *** to them. Please stop. Your ads ****. And I never signed up for this sexual abuse but you insist on harassing me and many others to use sexual website. These onlinevsures need to be taken down and never brought back. These sights are a danger to society. Please shut them down. Every last sexual website needs taken down.

  Yahoo!

  Date: 09/25/2025

  The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.

• Review fromRosemarie C

  Date: 09/23/2025

  1 star
  8 have been using the Same account and E-mail for over 15 years, purchased a new phone, which ultimately logged me out of email. No longer have access to phone number listed for two-step verification. Yahoo refuse to allow me access unless I pay a fee. I need my email back

• Review fromDoniesha E

  Date: 09/22/2025

  1 star
  If I could leave negative star reviews I would. Ive literally had the same email address with Yahoo for over 15years. Now all of a sudden when attempting to access my email, Im experiencing difficulty doing so. After embarrassing attempts to reset my password, I was advised to call the help center inorder to gain access to my account. A representative informed me that I would need to pay $19.99/month for gain access to my account. I told her absolutely not. Im only trying to reset my password one time. (Mind you, Ive never had issues before) She then attempted to convince me that she could give a deal of $8.99/month. I assertively let her know that Im not willing to pay a monthly fee to reset my password ONE TIME. Next thing you know, she ended the call. Im mindblown by the lack of customer service and professionalism ********************** as an organization has come to. Being loyal to a company for numerous years serves no purpose, especially if the company is YAHOO!

  Yahoo!

  Date: 09/23/2025

  Support for this user's issue is available through our main phone support and it requires a paid subscription. Non-paid support is handled through our online help pages.