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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Yahoo!

      PO Box 1604 Brentwood, TN 37024-1604

    • Yahoo!

      380 Goodlette RD N Naples, FL 34102

    • Yahoo Inc

      5250 NE Elam Young Pkwy # 900 Hillsboro, OR 97124-5022

    • AOL Canada

      55 Clair St W., 7th Floor Toronto, ON M4V 2Y7

    Customer Review Ratings

    1.04

    Average of 314 Customer Reviews

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    Review Details

    • Victoria M

      Date: 07/11/2025

      Forcing me to pay to be able to regain access to my personal email is insanity and disgusting shady business!!!!

    • Crystal S

      Date: 07/10/2025

      Crystal S

      Date: 07/10/2025

      $13 to unlock your account even-though you couldn't unlock it because of a technical issue in their side? Nah tell them it's $4. They will haggle you but it's $4 with the "deal" then don't forget to cancel.

      Yahoo!

      Date: 07/11/2025

      Support for this users issue is available through our main phone support and it requires a paid subscription. Non-paid support is handled through our online help pages.

    • Marquis J

      Date: 07/10/2025

      Marquis J

      Date: 07/10/2025

      I have been trying to log in and change my old recovery numbers in my old yahoo account and i wasnt able to get help. all i want to do is change the old info but i was told twice on the phone there was nothing they can do even after providing my info is there anyone that can reach out and can help me with this??

      Yahoo!

      Date: 07/11/2025

      The Yahoo Team has received the details of this complaint and will reach out to the user to investigate and assist further.

    • Be H

      Date: 07/02/2025

      Yahoo with out my knowledge locked my email account. For me to get it unlocked it costs $4.00 . Which is ridiculous! Besides the fact that you cant find an email address or physical address to write a complaint. This is Fraudulent

    • J. T

      Date: 07/02/2025

      "Zero stars is the best possible review I would leave if possible.I have 2 emails with yahoo. They are the back up/security to each other. I have the correct password for 1 of those emails. However since I recently aquired a new device it would like me to fetch a code from my email I do not have access to. Of course, seeing as how I can not get into the second account wothout resetting my password, and I cant reset my password without access to the email I do have proper login for it is absoluty useless. Yahoo! hides behind a paywall to get you to call, but they offer no solutions based on reviews of others. If I could gain access to the account I actually have the password for, this would not be an issue. No wonder Yahoo! is failing so bad. No option to answer security questions, only an endless cycle of emailed codes that are impossible to access. This is an awful way to deal with people. I will absolutely not pay to gain access to what is rightfully my own account. Especially when from the looks of it, paying wont even help."Same scenario here, was told to call a number and have to pay to get help. so BS!!!!

    • Justin B

      Date: 07/01/2025

      making someone pay to reset a password wow yall have out done yourself

    • Kayla J

      Date: 07/01/2025

      I was recently logged out of my Yahoo email account, which is connected to job applications and important personal information. While attempting to reset my password, I discovered that my recovery email had been deactivated due to inactivity. As a result, Ive been unable to regain access to my account. I have not been able to reach a live support agent, and Yahoo is requiring a fee for assistance with account recovery. Ive been a loyal customer for over 10 years, and I find it unacceptable that basic support is being withheld unless I pay. This has caused significant disruption to my job search and access to critical information.

    • Kayla J

      Date: 07/01/2025

      I was recently logged out of my Yahoo email account, which is connected to job applications and important personal information. While attempting to reset my password, I discovered that my recovery email had been deactivated due to inactivity. As a result, Ive been unable to regain access to my account. I have not been able to reach a live support agent, and Yahoo is requiring a fee for assistance with account recovery. Ive been a loyal customer for over 10 years, and I find it unacceptable that basic support is being withheld unless I pay. This has caused significant disruption to my job search and access to critical information.

    • chris g

      Date: 06/26/2025

      Yahoo is basically extorting to pay $13 per month for a premium subscription to access my email account even though I have my password. They say they have changed their security questions for verifications but they never gave me notice of the change. I've had this email for over ten years and have been logged in from my phone. I submitted my drivers license which matches my email name and they still asks me to login from a device I've used before. I would pay the $13 if they gave me access to my email.

    • Bill G

      Date: 06/25/2025

      I dont know why but they are being Biased as h*** with me.Every single reply i do or comment on yahoo, gets rejected saying THEY DO NOT MEET THEIR ************** does saying.This is the recent article "In a First, America Dropped 30,000-Pound Bunker-BustersBut Irans Concrete May Be Unbreakable, Scientists Say"I said we seriously do not have any problems with this since The **** has some serious ****** ****** missiles...And every single message i post or reply gets this...Your comment violates the community guidelines and has been rejected.I know ATT owns it and I am on ATT Internet with my fiber, and ATT cell service.And if this c*** keeps up I am gonna drop both now.

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