Reviews

Review Details

• Review fromRene T

  Date: 05/22/2025

  5 stars
  I will most definitely tell my family about this so we travel a lot and we be trying to find reasonable hotels and spaces in this app right here is wonderful

• Review fromJennifer S

  Date: 05/22/2025

  5 stars
  Enjoy the great pricing on the internet Ive never have found better pricing

• Review fromCarol L

  Date: 05/21/2025

  1 star
  On 2/27/25 I see a charge from super.com for $15. I don't know why. I stay in hotels frequently and I usually select the cheapest company. I booked a room on 4/2/25 for $58.20 I booked a room on 4/25/25 for $176.84 I booked a room on 4/28 for 5612 . Then I realize that this super.com is charging me other fees. please take those charges off of there. They said I bought a membership to their company that gave me cash back. I said if I got cash back then where is it? I also pointed out there were no discounts applied. She agrees to give the money back But only for one month. I said no I want both charges removed. So she puts me on hold she comes back she says okay the supervisor said we'll return the money to you. on 5/7/2025 she returned two charges at 15 and charged me another $15. I'm calling them back today to make them give me back the $15. . So buyers beware. When you push that button that says you want that price you have entered into a membership you will be charged $15 3 days later it says it's reoccurring so watch out. And whatever they said or tried to make me believe that I was going to get for that membership definitely did not happen. A lot of times walking up to the hotel or calling it ahead of time is cheaper than the internet anyway thank you for listening.
  

  Super.com

  Date: 06/06/2025

  Hi *****, thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the charges. We have reviewed your account and can confirm that your Super+ membership has been canceled. The membership is an optional subscription designed to provide benefits like cashback on purchases and exclusive discounts. If you would like to discuss this further or have any questions, please feel free to reach out to us directly or at ************************ We're here to help!

• Review fromDonald M

  Date: 05/21/2025

  5 stars
  I believe, how you start is how you finish and super.coms representatives have started off with great attitude and finished with the same great attitude. Thank you, guys, keep up the great service. ??

• Review fromGilberto M

  Date: 05/21/2025

  1 star
  Bookd our sta 6 months in advance. Paid extra to have the option to cancel our reservations. When I tried canceling 2 weeks prior to our trip I was told the policy had changed, i could cancel but wouldn't be refunded. Overall experience was not good and I will not be using this site again and wouldn't recommend it to anyone
  

  Super.com

  Date: 06/06/2025

  Hi ********, thank you for taking the time to share your experience with us. We truly value your feedback as it helps us enhance our services. I understand how important it is to have flexibility with cancellations, especially when plans change unexpectedly. We strive to ensure that all policy changes are communicated clearly, and your input will help us improve in this area. If you'd like to discuss this further or if there's anything else we can do to assist, please don't hesitate to reach out to us directly. We're here to help and committed to making every experience with Super.com a positive one.

• Review fromThomas L

  Date: 05/21/2025

  5 stars
  It's easy and fun and makes you wanna keep earning with super.

• Review fromMandy S

  Date: 05/20/2025

  5 stars
  Never use super.com this is the first time so far so good

• Review fromamanda p

  Date: 05/20/2025

  5 stars
  so far so good but i will update if i am unable to cash out but so far im using app to pay my rent at this hotel! thanks so much for the savings it means a lot!

• Review fromElaine H

  Date: 05/20/2025

  1 star
  We were stranded in ***** without a hotel booking in spite of Super.com sending a confirmation email, charging my credit card, and sending a "you are ready to check in" text the morning of the trip. They did eventually refund the money but it was a nightmare to sort out. Never using this company again.
  

  Super.com

  Date: 06/06/2025

  Hi ******, thank you for sharing your experience with us. We truly appreciate your feedback, as it helps us continually improve our services. It's great to hear that the refund was successfully processed. Were dedicated to ensuring a seamless experience for our customers, and your insights are invaluable in helping us achieve that. If you have any further questions or need additional assistance, please feel free to reach out to us directly. We are here to help and make your future experiences as smooth as possible.

• Review fromJasmine B

  Date: 05/19/2025

  1 star
  Really 0 stars. They engage in misleading fraudulent practices like charging you additional pricing for free offerings, and their customer service department is not knowledgeable about their policies or particularly caring or helpful in fixing mistakes. While it would be tempting, i recommend do not book with them as who knows what other deception they engage in.
  

  Super.com

  Date: 06/06/2025

  Hi Jasmine, thank you for sharing your feedback with us as it is essential in helping us refine our practices and improve our service. At Super.com, we're dedicated to ensuring transparency and great value for our customers. Your insights are invaluable, and our aim is to provide straightforward and reliable information at every step of the process. Our customer service team is always striving to enhance their expertise and support, and your comments will guide us in this endeavor. If there's anything we can do to address your concerns or if you have any questions, please feel free to reach out to us directly or via chat on the Super.com app. We're here to help and committed to making a positive shift in your experience with us.