Complaints
This profile includes complaints for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1,517 total complaints in the last 3 years.
- 631 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/12/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In May of 2022, I decided to hire GODADDY.COM to build a website for my company ********* LLC. I already had a basic website that I had designed myself so I talked with the staff about why I needed it. "GoDaddy website build - PWS-******". Essentially I needed the website because my company was growing and I wanted to include my second location on it. The following month in Jun 2022 I lost the contract for my second location and no longer needed the website developed. I reached out to the godaddy representative (*****) that was assisting with designing the website to inform him that I no longer needed the website and beings though we had not built it yet I was within the timeframe to get my payments refunded. I had already paid over $3000 and was told that it would be processed. Within the last month or two I have been receiving calls and letters from godaddy saying that I still owed money for this website and that they were going to send my account to collections. At that point I realized that not only did godaddy not cancel the design and process my refund, but they also kept charging my account unbeknownst to me. I process a lot of payments through my business checking account and I still have a godaddy website that I maintain, so I was unaware that they had continued billing me the entire time. I'm seeking a refund of the $3,000 that I paid for them to design and publish a professional website that they never delivered. I have contacted their customer service department and they acknowledged that I have paid them over $3,000 and that they never built / published the website. They claim that they don't have a record for my request to cancel and that their employee ***** who was handling the project no longer works for them, and that since this started over a year ago that they were not going to honor my refund request even though they never built/published the website. This is absolutely unacceptable, fortunately I found this out because I lost my bank card.
Business Response
Date: 09/15/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On April 26, 2022, our customer purchased *********************** **************** for a 1-year term. This service enlists GoDaddys ************** Services (WDS) team to create a custom website (for a one-time fee), utilizing GoDaddys Managed WordPress product as the hosting of the site. Customers must submit information, including images and text for the website, to our ************** Services team before the site can be built.
Our WDS team worked with our customer to the best of their ability to accommodate their design needs. A call to publish the website was scheduled for July 25, 2022, but our WDS team was not able to connect with our customer. Multiple emails and phone calls were made to our customer attempting to reschedule, but the project was closed on September 19, 2022, due to unresponsiveness.
Per our customers account preferences, ********************** did not automatically renew the service in question in good faith to honor agreements with our customer.
********************** sent renewal notices prior to expiration, including on March 27, 2023, and April 26, 2023. GoDaddy also sent notices after expiration on May 6 and 15, 2023, informing our customer their expired item was at risk of being canceled unless additional action was taken. Account management is a customer responsibility.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our office empathizes with our customer but is not able to provide a full refund as the service was completed. With that being said, our customer has been offered a partial refund as a one-time courtesy.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
Mat T.
Office of the ***** GoDaddyInitial Complaint
Date:09/12/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Last week, on Monday, 9/4/23 I had a conversation with a GoDaddy employee identified as "deejay6057" regarding unauthorized charges on my account for a product that I had never used. During this conversation, deejay6057 assured me that a refund for these charges was possible since the product had never been utilized. He mentioned that he had already initiated the refund request, which had received approval from GoDaddy's accounting department. Furthermore, he advised me that if I hadn't received the refund by the upcoming Friday, I should email him my information, and he would provide me with an update.However, to my disappointment and frustration, the situation has taken a different turn. I contacted GoDaddy again to inquire about the status of my refund, and I was informed that I would not be receiving the refund as previously promised. The representative mentioned that they would need to review the call recording to verify what was promised during my conversation with deejay6057.I find this situation deeply concerning and frustrating. I have been given conflicting information, and it appears that GoDaddy's customer service has failed to uphold the promises made to me during our initial conversation. As a customer, I expect transparency, accountability, and consistency in the handling of my concerns and requests.I am seeking your assistance in resolving this matter and ensuring that GoDaddy honors the commitment made by their employee. My desired outcome is a full refund for the charges in question, in accordance with the initial agreementBusiness Response
Date: 09/16/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On March 1, 2023, our customer purchased a Managed Wordpress Hosting plan (***) for a one-month term, via an online transaction. In accordance with our customers account preferences, this plan subsequently auto renewed each month, most recently on September 1, 2023.
On September 4, 2023, our customer contacted our ************* team (Care) to request to cancel the *** plan and get refund(s). Our Guide canceled the plan and issued a refund for the most recent transaction, and advised that the prior transactions were outside of refund policy and would to be reviewed for approval.
On September 12, 2023, our customer contacted Care again to ask about the status of the refund. They were advised to follow-up with the Guide they spoke with previously.
On September 13, 2023, our Guide made an outbound call to our customer and processed refunds for each of the prior transactions.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our customer has received refunds for each of the transactions in question.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*****************
Office of the ***** GoDaddyInitial Complaint
Date:09/11/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am being denied access to my account, this is for my businesses and I cannot access them. I have tried to get it resolved for over 10 days now and I keep getting a run around, I need them to contact me and get this resolved immediately.Business Response
Date: 09/14/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at *************************************************** .
GoDaddy has an established processes in place to assist customers who lose access to their accounts. More information regarding account recovery can be found at the link below. ********************************************************************************************************** .RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
While we empathize with our customers situation, we encourage them to continue to work with our Account Recovery Team to gain access to the account in question.
Thank you again for the opportunity to address the concerns presented by our customer.Kindest regards,
****** E
Office of the ***** GoDaddyCustomer Answer
Date: 09/14/2023
Your terms and service protects you as a company, not the consumer. I have tried to work with the account recovery team, they have accepted my ID on a personal account but need more information. I have sent them all the documents I have access to. I have been an account holder with ******************** for over ten years! This is sad how you treat a long time customers. I have spoke to several people at godaddy customer service, verified multiple information requests and still denied my account access. The 2vs system is flawed, what happens when someone changes cellphone services and has to changes numbers to later find out no way to access account now. Even after multiple verifications.Business Response
Date: 09/18/2023
Thank you for the opportunity to address our customers additional concerns.
GoDaddy takes security and privacy seriously, and we have a vetted and established process in place to recover or gain access to an account.
Our Account Recovery Team has requested specific documents from our customer and have yet to receive a response. They cannot proceed with the process until they have received those documents.
While our office empathizes with our customers situation, we encourage them to continue to work with our Account Recovery Team to gain access to the account in question.
Thank you again for the opportunity to address the additional concerns presented by our customer.
Kindest regards,
****** E
Office of the *** GoDaddyCustomer Answer
Date: 09/21/2023
This is getting old, I do not want a generic copy and paste reply. I want a response to why I cannot access my account. And I want access to my account that I have had for over ten years. My lawyers are getting a case together now for the sales loss from not able to access the accounts. These are my businesses! Please respond carefully with the next reply, all of these are getting forwarded to my lawyers.Initial Complaint
Date:09/09/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In February I built a website using GoDaddy and the website never worked. They refused to refund my money and were cocky about it.Business Response
Date: 09/12/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On May 28, 2023, our customer purchased a ********************** Websites + Marketing Premium (***) plan for a one-year term via an online transaction. They set the plan up at that time using a domain name they were not the registrant of.
On June 8, 2023, their *** plan was renewed for an additional year per their account settings.
On June 12, 2023, they contacted GoDaddy's ************* team and were provided with a refund for the purchase of their *** plan.
On September 9, 2023, they again contacted our care team and requested a refund for the renewal of their *** plan. At that time, they were advised correctly that the product was not eligible for a refund per GoDaddy's Refund Policy.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Should our customer elect to cancel their *** plan, as a one-time exception to our Refund Policy, GoDaddy will provide them with a refund for their June 8, 2023, transaction. We will honor this offer until September 30, 2023. Once they cancel the product, they can email this office at *********************************************** to request their refund. All future refunds will be processed per GoDaddy's Refund Policy, which can be found at this link: ************************************************************************;
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*************************
Office of the *** GoDaddyInitial Complaint
Date:09/08/2023
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I accidentally renewed my domain for another 2 years. I tried to get a refund for the new charge so I can renew my email (what I should of renewed instead). Their policy says "Refund Period", you may cancel a product at any time, but a refund will only be issued if you request a refund with GoDaddy's customer service within the refund time frame specified for the applicable product, if available at all.Domain Name Registrations/Renewals 1. Standard Terms New Registration: 5 Days (120 Hours)Auto-Renewal (one-year): 45 Days (**** hours)Auto-Renewal (multiple-year): 5 Days (120 Hours)Manual Renewal: 5 days (120 ************************* chat they kept telling me they have to delete my domain for a refund. Their policy says nothing of that sort. Nothing about deleting the domain for a refund. **************** was very rude & wanted me to copy & paste their refund policy to show them. I purchased the renewal on 9.4.2023. Still in the time limit of a refund & this was my 3rd attempt thru customer service chat. Last year I purchased my domain for 2 years. It's good until ****. When I logged online to renew I noticed my account was disconnected. There was a red box next to my domain name that said disconnected. When I clicked on it, it took me to billing. My domain was already check-marked for another 2 years. So I thought I had to renew it again to reconnect (my fault I didn't check in the order history first). After I renewed there was a green box next to my domain name that said connected. Then my email wasn't working so then I figured out I purchased the wrong product.Business Response
Date: 09/11/2023
Our response below:
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On July 25, 2023, our customers ********* Email Essentials (EE) was set to renew automatically for one year, per their account preferences, and failed billing.
On August 13, 2023, our customers EE was removed from their products due to non-payment.
On September 4, 2023, our customer renewed their domain name.
On September 4,7,8, and 10, 2023, our customer contacted our Care support and was correctly advised of our refund policy regarding domain names. Our refund policy can be found here: ***************************************************/refund-policy.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We apologize for the confusion and inconvenience this has caused our customer. As a one-time courtesy, we have waived one year of email and have restored our customers email address. We have contacted our customer and advised them of this as well as how to reset their password.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
********
Office of the ***** GoDaddyCustomer Answer
Date: 09/11/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*****************************
Initial Complaint
Date:09/07/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received emails telling me that my domain names would need renewal by 7/22/23. I entered in a new CC on 7/21/23 (I have the email confirmation). Today I got an email telling me that my 2 domain names that I have been paying for for quite a while were canceled. They simply disappeared. When I called I was politely screwed over. Basically I had to pay $100 for each domain name to be placed back under their care and back into my ownership. Somehow the new CC I entered was only a backup card and not a primary one so it wasnt used as a backup for the expired card. This is total BS. Im quite sure a lot of revenue is generated this way by basically holding peoples domain names at ******. What should have happened was that my new card that I entered as a backup would have been used as a backup. I am not at fault on this one. The customer service I received very politely did absolutely nothing to help me. I want my $200 back.Business Response
Date: 09/12/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On June 25, 2023, per our customer's account preferences, ********************** attempted to automatically renew the domain names in question to honor agreements with our customer, however, their financial institution declined payment. GoDaddy made additional attempts to renew the services on June 28, and July 5, 2023 and both attempts failed as well. Multiple notifications were sent to our customer to inform action was required by them to avoid additional fees and potential loss of services. Account management is a customer responsibility.
As our customer did not renew the domains in a timely manner, they became subject to a redemption fee, as outlined in the following help article: *******************************************************************************.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
While our customer may have updated payment information within their account, the changes were done after GoDaddy had completed its automatic renewal attempts, as described in the help article referenced above.
Although we empathize with our customers frustration, the redemption fees are non-refundable, per GoDaddys Refund Policy at ***************************************************/refund-policy.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
************
Office of the ***** GoDaddyInitial Complaint
Date:09/05/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has charged my card under REALINVESTING.NET in August 21, 2023 and then again today 9/5/2023 for $7.95. I do not have services with them, They cannot find me in their system, however, they claim I may have forgotten an email address I registered with. This bank account is barely 3 years old as I have moved states and switched banks in the last 3 years. I do not have email addresses I forget about and put my brand new account information on. It is not a lot of money, however, it is the principle that this is fraud and they are minimizing it by trying to victim blame. I want my $12.09 back,Business Response
Date: 09/11/2023
Thank you for the opportunity to address the complainant's concerns.
From the information provided, the complainant does not appear to be a GoDaddy customer.
********************** does not provide registration or hosting services for the REALINVESTING.NET domain. Likewise, GoDaddy has no affiliation with the specified domain name or business. If the complainant is being charged by the business associated with the REALINVESTING.NET domain name, we suggest that they contact the appropriate business entity to address their concerns.
Our office has been unsuccessful in connecting with the complainant using the information they provided. Should the complainant believe the charges in question originated from GoDaddy, they may provide any corroborating information for review to ************************************************
Thank you again for the opportunity to address the concerns presented by the complainant.
Kindest regards,
************
Office of the ***** GoDaddyInitial Complaint
Date:09/05/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On august 10th, 2023 I registered for a domain and the amount was charged to my card, then on august 17th, 2023 my card was charged again. After seeing that go daddys product was not user friendly, I attempted to get in touch with them for a refund through several different people, none with the same answer and wasting hours of my day. I was able to finally get the august 17th charge credited back and they are now saying that the august 10th charge is outside their required 5 day window for refund but are not accepting responsibility that we tried to resolve it by then but we kept getting the run around. How is this company still in business? This has to be one of the worst customer experiences that I have ever had!!Business Response
Date: 09/08/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On August 10, 2023, our customer registered a domain for a ****** term and bundled our Websites+Marketing (***) site builder tool, and M365 email plan for 1-month. A free trial of our *** was also initiated by our customer on this date.
On August 17, 2023, the free trial was auto-renewed in accordance with our customers account settings.
Our customer contacted our Care Staff via chat on August 18, 2023, but our staff stopped receiving responses and were not able to resolve our customers concerns.
On August 31, 2023, our customer contacted our Care Staff again and was properly advised that their domain registration, monthly ***, and monthly M365 were not eligible for a refund in accordance with our Refund Policy that can be found at: ***************************************************/refund-policy. As the renewal mentioned above had taken place within the last 30 days, it was eligible for a refund. As a result, it was canceled and refunded.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We empathize with our customer and their experience. With that being said, our Care Staff has properly advised out customer on the refund eligibility of their products.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
******
Office of the ***** GoDaddyInitial Complaint
Date:09/05/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
GoDaddy is holding my business account hostage. I recently tried to update my forgotten password. And was informed that I need to provide my state ID to meet my request. Not releasing personal information to any 3rd party. I've been a victim of cyber hacking. I applied for a New SS number and driver's license. My iPhone was hacked one year ago. nothing but hell! GoDaddy refuses to acknowledge my concerns. Instead, I was offered one alternative. Re-activate an old domain/office 365 email that I do not want. This email is attached to my main GoDaddy account. The irony in this is GoDaddy claims they don't know it's actually me making the request. BUT if I give them my credit card and pay for the service I don't want. then I can bypass giving them my ID. I am asking for help to pull my account. I need access to my domains.Business Response
Date: 09/07/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
The email in question was created by our customer on August 9, 2021, and automatically renewed annually in accordance with our customers account settings.
On May 17, 2023, our customer updated the email contact information on their GoDaddy account to the above mentioned email address.
Per our customers account presences, ********************** did not automatically renew the domain tied to the address in question. On July 20, 2023, the domain expired.
The email plan expired due to failed billing on August 9, 2023, and was removed from the account on August 29, 2023.
Our customer contacted our staff on September 1, 2023, seeking assistance with updating their GoDaddy account password. As the domain and email address associated with the account expired, they were no longer able to receive account notifications including password reset emails.
Our staff correctly advised our customer to go to changeupdate.com to initiate our account recovery process. The other option provided as a way to bypass our account recovery process was to reestablish the old email plan by renewing the expired domain and purchasing a new email plan. Our customer declined to pursue either of those options.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our office understands our customers concerns. With that being said, GoDaddy has well-established procedures in place to ensure that the authorized owner regains access to their account. We encourage our customer to go to changeupdate.com to initiate the account recovery process.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
******
Office of the ***** GoDaddyInitial Complaint
Date:09/05/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I signed up with GoDaddy and im asking for a complete refund for the TWO charges of $382. I asked for them to cancel all of my accounts and please refund me. Ive requested this for the past 2 weeks. Its unfair that their program isnt clear and there is no warning if you accidentally have a different account.Business Response
Date: 09/10/2023
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On August 21, 2023, our customer purchased **********************'s Websites + Marketing Commerce Plus plan via an online transaction for a one year term. Websites + Marketing (***) is a do-it-yourself website builder platform.
On August 27, 2023, our customer purchased a second *** plan, also for one year, and via an online transaction.
Both *** plans were subsequently cancelled and eligible for refunds per our Refund Policy.
***************************************************/refund-policy
Between August 29, and September 5, 2023, our customer attempted to contact our Care team to request refunds of both transactions, however, each time, they disconnected the support chat before our Guides could process the refund.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our office has processed a full in-policy refund for both transactions. Our customer can expect to see the funds post to their original payment method within 3-5 business days.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*****************
Office of the ***** GoDaddy
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