Complaints
This profile includes complaints for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1,590 total complaints in the last 3 years.
- 674 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/08/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
***** ***** P.O. **************************, ************************* ************ Tuesday, July 8, 2025 BBB, Complaint/ Dispute Department?[*******************************************************************************?Subject: Dispute of Unauthorized or Unfulfilled Charge $203.00 ?Dear *** or Madam,??I am writing to formally Complaint about a charge of $203.88 made on [June *******] by [GoDaddy], which appears on my credit card account ending in ****1234.??I contacted the company promptly upon noticing the charge, well within what I understand to be a reasonable timeframe for a refund request. During my conversation with a representative,He applied a discount, of $119.88 ( that posted to my account on June *******, to my account, I was assured by the same representative that a full refund of $203.88 would be issued within several days.However, this never materialize. When I followed up, I was told that I was outside the refund window, despite having taken immediate action after the transaction. I believe this to be inaccurate and unjust, I am requesting that a full refund of $203.88 or $119.88 be refunded to my account. (Now I have both charges on my credit card of $203.88 plus $119.88).? ?P.S. February of 2025, while renewing my domain name, I requested that I be removed from the automatic renewal, I was assured by the representative that it was taken off, I even checked myself, the auto pay was off, ( no one else has excess to my account,). Ive been a customer with ********************** for years, this is the first time that I have had a major problems with this company.I appreciate your attention to this matter and respectfully request a formal investigation and correction of the charge. Please feel free to contact me if you require any further information.???Will supply - A copy of my credit card statement showing the charge?Confirmation # *********** of sale/ discount on June 22, & 23, 2025???Sincerely,?***** *****?***** *****?Account ending in ****1234
Business Response
Date: 07/09/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On June 22, 2025, our customers Websites + Marketing Basic (W+M)auto-renewed for one year in accordance with their account settings.
On June 23, 2025, our customer called our Care Support team to inquire about the charge. At this time an additional W+M was purchased.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We have spoken directly with our customer and resolved their concerns.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
Ashlee E
Office of the CEO - GoDaddyInitial Complaint
Date:07/08/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Holding all our funds, total scam. They have $8k of our money. No one helps you and they continually hang up on me. Brand new business and they are s******* us over and after doing research online we are not the first.Business Response
Date: 07/09/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On June 28, 2025, our customer established ********************** Payments in their account. ********************** payments is our built-in payment gateway, which allows our customers to take secure debit and credit card payments through their website or in person.
GoDaddy takes customer security and our commitment to preventing fraud seriously. Between July 3, and July 7, 2025, our customer processed transactions through ********************** Payments, which were flagged for review by our Verification Team. As a result, their payouts were disabled until our customer provided requested documentation to verify their eligibility to utilize GoDaddy Payments.
Our customer was unable to provide sufficient documentation and subsequently, their account was suspended. Our Verification Team provided our customer with option to either refund the transactions or place the funds in reserve for a 90-day period to mitigate potential chargeback activity. More information detailing GoDaddys review process can be found here: *************************************************************************************************************************************************
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
While we empathize with our customers frustration, ********************** has a responsibility to ensure the safety and security of both merchants and customers using our platforms. This is especially true when GoDaddy Payments is utilized.
Our customer has chosen to refund the transactions back to their customers original payment methods. We ask that they allow 3-5 days for the financial institutions to process this transaction.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
******* *******
Office of the CEO - GoDaddyInitial Complaint
Date:07/07/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Last year I had the same issue. I am paying "godaddy.com" for a host website and my visitors as well as myself are given a home page that states "Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to **********************. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.What can you do about it?The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the websites administrator about the problem."This is the third year I have had visitors and myself suffer this incompetence, whether someone is using an android or iPhone or a computerBusiness Response
Date: 07/10/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, which can be found at ***************************************************.
On December 13, 2022, our customer purchased a Websites + Marketing Basic (W+M) plan for a one-year term via the GoDaddy website. W+M is GoDaddy's proprietary, do-it-yourself, template-based platform that enables customers to build and manage their websites. This plan has been renewed annually per their account preferences, most recently on December 8, 2024.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
While we appreciate our customer's feedback regarding our service levels, the website associated with their W+M plan is not currently available. This is a direct result of the Nameservers associated with it being set incorrectly. Additionally, since their domain is not registered with GoDaddy, it is their responsibility to update the Nameservers. If they have any questions regarding this, they can contact GoDaddy's ************* Team. Details can be found at this link: **************************************************
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** M
Office of the CEO - GoDaddyCustomer Answer
Date: 07/10/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and after 2 days finally engaged a godaddy.com tech (***) representative who was able to assist me in the unblocking of my website and therefore consider this complaint resolved for now until the expired contract in December 2025 until which which time I will research and explore an alternative host that does not require over 48 hours to resolve technical difficulties.
Regards,
**** ******
Initial Complaint
Date:07/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My domain with GoDaddy was set to auto-renew, but the payment failed due to a declined charge from my bank. The following day, I immediately contacted GoDaddy support and paid the reinstatement fee. I was told everything was in order.On July 1st at 8:26 PM, I followed up and was told the domain would be restored within 2448 hours. I followed up again on July 2nd and was told it was now a high priority. On July 3rd, I was told the issue would absolutely be resolved by Monday, July 7th, now citing a 34 business day ************ is Monday at 4:00 PM, and the issue is still unresolved. I have contacted GoDaddy five times about this. Each time, I am told the same generic responsethat the issue is being worked onwith no real progress or ownership. My domain is tied to my email server, and I have been without email access since June 29th, causing major disruption to my personal and professional communications, including client interactions and time-sensitive logins.Despite multiple reassurances and escalations, no proactive communication or resolution has occurred. I have transcripts and receipts that confirm my payment and efforts to resolve this issue on my end. GoDaddy has failed to uphold their responsibility and continues to offer only empty promises. I am now requesting:- Immediate reinstatement of the domain - A refund of the reinstatement fee - A formal apology for the ongoing disruption - Assurance of corrective action to prevent this from happening to others This experience has been unacceptable, and I am filing this complaint to seek accountability and resolution.Business Response
Date: 07/08/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, which can be found at ***************************************************.
On May 26, 2025, per our customer's account preferences, ********************** automatically renewed two domain names. Before this renewal, GoDaddy sent multiple email notices informing them that the expiring domains would renew based on their account settings unless they took action. Account management is a customer's responsibility.
On June 30, 2025, our customer's financial institution initiated a chargeback for the renewal, reversing the payment made to GoDaddy, and we repossessed the domain names.
On July 1, 2025, our customer contacted **********************'s ************* team and paid the cost of renewing one of the previously canceled domains, along with a processing fee, to offset the fees associated with the chargeback.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We thank our customer for their candid feedback and are happy to advise them that the domain name they paid to recover has been restored to their account.
We also respectfully decline their request to have the processing fee associated with their chargeback recovery refunded.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** M
Office of the CEO GoDaddyInitial Complaint
Date:07/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have bought a domain and other subscriptions on godaddy site on jun 21 i created an email using the domain i bought but the email was stuck on Were creating the email and it was stuck like that for few days thats when i contacted the support which was a slow and bad customer support i told them about the problem and one of the agents claimed that they fixed the problem through the *** and told me to wait for ***** hours which i waited for 4 days and still no fix and then i contacted them again and this time they claimed the problem was because of TXT and they told me how to fix it manually even though it should have been fixed automatically and yet again the problem remained then i had enough of the bad site bad services and support i contacted them asking for a refund and they said they cannot refund it because it has been over 5 days and whatever else they said about their policies and i told them i didnt even use their services and the fact that because of their stalling and bad customer support they were just wasting my time thats why it has been over 10 days with no solution and no refunds even though they didnt deliver what they promised and they were just wasting my time and even when i asked for a refund they tried to stall and ignore the request by claiming again that the problem is because of the *** and they said that i have to wait ***** more hours and when i was contacting them for the refund i was telling them i want to keep my domain but refund the other subscriptions so i could transfer my domain to another better site like porkbun but 4 out of the 5 agents i talked to left the chat without even saying anything or trying to help me and the only one that said is the one who mentioned the *** problem again and told me to wait for them to review my request for a refund which was deniedBusiness Response
Date: 07/11/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On June 21, 2025, our customer registered a new domain name for a 2-year term via an online transaction. They also purchased a **************** 365 Email plan for a 1-year term.
Between July 3, and July 7, 2025, our customer connected with our Care team several times for assistance with their email plan, which was not setup properly. ******** team properly advised them how to get the email setup, which required our customer to take action.
On July 6, 2025, our customer requested a refund for the email plan, and they were properly advised that it was outside of refund eligibility per our Refund Policy.
***************************************************/refund-policy
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
As a courtesy, our office will be able to provide a refund for the email plan, upon cancellation. Our customer can follow the steps in the article below to cancel the email plan. Once it is cancelled, they can contact us at *********************************************** to request their refund.
***********************************************************************************************
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** ****
Office of the CEO - GoDaddyInitial Complaint
Date:07/07/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My credit card reader that I received from GoDaddy malfunctioned and charged my customer three times. I refunded two of the transactions but am still being charged the transaction fees for the two other transactions. I spoke with a representative and they refused to assist me and refused to send me to a supervisor when I asked multiple times.Business Response
Date: 07/12/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at *********************************************************;
We understand our customer experienced an issue with their ********************** Payments card reader that resulted in a customer of theirs being charged three times for a single transaction. While our customer was able to refund the duplicate charges to their customer, they were seeking reimbursement of the transaction fees associated with those refunded transactions.
Initially, our customer was informed that transaction fees are non-refundable once transactions are settled, which is our standard policy.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Upon further review of this situation and the technical issue with the card reader, a member of our GoDaddy Payments team attempted to contact our customer on July 11, 2025, and has submitted a request to credit the transaction fees in question. We have also recommended that our customer update their app to the latest version to help prevent similar issues in the future.
We regret that our customer's request to speak with a supervisor was not properly handled and have taken steps to address this experience internally.
Thank you again for the opportunity to address the concerns presented by our customer. ********************** strives to offer the best service levels in the industry.
Kindest regards,
**** *.
Office of the CEO | GoDaddyCustomer Answer
Date: 07/13/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** ********
Initial Complaint
Date:07/06/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On July 6, 2026 GoDaddy took ****** dollars out of my *************** Account after it was cancelled. I went to look at it and it was back on "auto Pay". I need a refund as I am no longer interested in their services.Business Response
Date: 07/06/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On July 6, 2024, our customer purchased a **************** 365 email plan for a one-year term via an online transaction. In accordance with our customers account preferences, the plan automatically renewed for an additional year on July 6, 2025. The same day, they contacted our ************* team seeking a refund. ******** Guide assisted them with the cancellation of the email plan and issued a full in-policy refund.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our customer can expect the funds to post to their original payment method within 2-3 business days.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** ****
Office of the CEO - GoDaddyCustomer Answer
Date: 07/07/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** *****
Initial Complaint
Date:07/05/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am a longtime GoDaddy customer whose hosting account expired while I was hospitalized with a chronic illness. Due to my medical condition, I was unable to access my email or account during that time to address the expiration. When I recovered and tried to restore service, I was told I had to pay $149.99 to regain access.I explained my medical hardship and that I am on a limited income, but was told the fee was mandatory. This policy feels unfair and unreasonable given my years of timely payments and the extraordinary circumstances.I am requesting a refund or credit of the $149.99 because:As a loyal customer, I believe flexibility should have been extended in light of my documented medical emergency.I was not given sufficient notice or a fair opportunity to prevent the termination of service.The sudden and steep restoration fee appears arbitrary and punitive rather than a reasonable cost.Under UCC *****, unconscionable contract terms, including excessive fees, may be unenforceable.The FTC Act (15 U.S.C. 45) prohibits unfair or deceptive practices, and hidden or disproportionate fees imposed without clear notice may violate these principles.State consumer protection laws also discourage excessive or unfair pricing, especially during emergencies.I have been a faithful customer despite my limited income and was dealing with serious medical issues beyond my control. The $149.99 fee has caused financial hardship. I respectfully request that GoDaddy issue a refund or account credit for the restoration fee and consider adopting more compassionate policies for customers facing documented emergencies.Thank you for your understanding and prompt resolution of this matter.Business Response
Date: 07/08/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On May 18, 2025, our customer contacted our Care Support team and paid to reinstate their hosting plan and website.
GoDaddy takes weekly full backups and nightly incremental backups of our server environments. To restore our customers individual website, a ********************** server administrator would need to provision a new and different server, restore the weekly full backup, and then the nightly backups incrementally to the time of requested restoration. Once the server has been restored to the correct point in time, our server administrator would then access the server and make copies of our customers website files. They would then upload these copies to our customers current hosting account. This process is costly in both time and manual effort. To cover these costs, GoDaddy charges a nominal fee of $150.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We empathize with our customers situation and have provided a one-time courtesy refund of the hosting restore fee.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
Ashlee E
Office of the CEO - GoDaddyInitial Complaint
Date:07/04/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Dear GoDaddy Support,I am writing to formally express my concern and request immediate clarification regarding a domain I previously registered through GoDaddy. The domain in question is:nwmodelmgmt I had understood that I had secured the rights to this domain and was not notified of any expiration, failed renewal, or transfer. To my knowledge, I did not approve any change of ownership or relinquish control of the domain. I recently discovered that the domain has apparently been sold or transferred to another party.Please provide:1. A detailed account of the domain's renewal and expiration history.2. Any notices sent regarding its expiration or transfer.3. The current registrar and registrant on file.4. Whether there is still any option for redemption or reinstatement.If this was due to an internal error or system failure, I respectfully request that the domain be restored to me immediately. If the domain was transferred or sold without proper process or authorization, I expect a full investigation and support in recovering my domain.I am prepared to escalate this issue to ***** if necessary, but I hope it can be resolved directly and promptly through your team.Thank you in advance for your attention to this matter. I look forward to your response within the next 48 hours.Sincerely, **Business Response
Date: 07/08/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, which can be found at ***************************************************.
On June 26, 2023, our customer purchased the domain name in question via GoDaddy's Expired Domain and Auction.
On May 27, 2024, the domain name expired in our customer's account. According to their account preferences, ********************** attempted to automatically renew the domain name in good faith to honor the agreements with them. However, their financial institution declined the payments. Multiple email notifications were sent to them before and after the domain's expiration to inform them that action was required, as account management is a customer's responsibility.
On August 1, 2024, the domain was canceled from our customer's account due to non-payment. Our records indicate they have had no contact with our Care Staff after the removal of the domain in question.
On July 4, 2025, our customer contacted **********************'s ************* Team regarding the status of this domain. At that time, they were properly advised that the domain was not recoverable and registered through another Registrar.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We appreciate our customer's candid feedback, and while we empathize with them, the domain followed the normal expiration life cycle, as described in the GoDaddy Help article which can be found at this link: *******************************************************************************.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** M
Office of the CEO GoDaddyInitial Complaint
Date:07/02/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Purchased hosting renewal from GoDaddy. They offered, and I accepted, a different new plan. From that day forward, my website was under continual malware attacks and offline more than it was on. After months of failed repair attempts, it became apparent GoDaddy was unable to properly host my website. I lost customers, revenue, and irreplaceable contacts and moved my site to WordPress Hosting, and it has been working properly for weeks now.Business Response
Date: 07/07/2025
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, which can be found at ***************************************************.
On March 11, 2025, our customer contacted *********************** ************* Team via online chat to discuss purchasing a new Basic Managed WordPress plan to replace their existing plan. During this interaction, they purchased a new *** plan for a five-year term.
On March 26, 2025, they contacted our Care Team by phone and were provided with a five-year renewal of their original *** plan. The cost of the *** plan they purchased on March 11, 2025, had fifty-eight months removed and was refunded as an in-store credit; that plan remains active. Later that day, another GoDaddy Care representative used this in-store credit to renew their original *** plan for an additional five years.
On June 26, 2025, our customer requested to be refunded for the cost of their five-year renewal, and this request was declined per GoDaddys Refund Policy, which can be found at this link: ***************************************************/refund-policy
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We appreciate their feedback regarding our service levels.
Furthermore, as a one-time exception to GoDaddys Refund Policy, we are prepared to provide our customer with a prorated refund for the time remaining on the five-year renewal of their *** plan. If our customer wishes to accept this offer, they must cancel the *** and notify this office by emailing us at *********************************************************************** before July 31, 2025. Instructions on deleting products in their GoDaddy account can be found at this link: ******************************************************************************************************;
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** M
Office of the CEO GoDaddy
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