Complaints
This profile includes complaints for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1,564 total complaints in the last 3 years.
- 650 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:03/18/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Referring to Ticket #ART-695745: created on Thursday, March 13, 2025, which stated I would be sent a link to ***************************** to create a new password so I can access my GoDaddy account within 72 hours. As of this morning, Tuesday, March 18th, I have not received the link. I have called several times w/o any resolution to this problem. I have my own business and depend on my GoDaddy account to maintain that business. I need to access my GoDaddy account which will give me access to my e-mail sent to my business email address. Please ask GoDaddy to send me the necessary link: ***************************** to access my GoDaddy account.Business Response
Date: 03/21/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On March 13, 2025, our customer submitted a request to our Account Recovery Team (ART) to update the email address on file. The standard time frame for a response from our ART is ***** hours. Recently, our ART is experiencing a higher amount of requests and they are slower to respond than is typical.
Our ART responded to our customers request on March *******, that they had received said request, but had not had a chance to review the information provided as of yet. Once they did, they would respond to our customer accordingly.
On March 18, 2025, our ART reviewed our customers submission and updated the email address on file on our customers behalf. Our customer was notified shortly afterwards.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We apologize that our ART took longer than expected to respond to our customers submission. ********************** strives to provide the best service in the industry, but sometimes we miss the ***** Our office has shared this feedback with our Management Team in an effort to improve our service levels.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
***
Office of the CEO - GoDaddyCustomer Answer
Date: 03/21/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** *******
Initial Complaint
Date:03/17/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
GoDaddy promised to honor the 1 year price for my website and to only take a certain amount. They charged my card twice resulting in excessive charges. When I addressed this, they danced in circles about credits and refunds (nothing refunded to my bank), while ignoring the bottom line of me paying too much. They told me they escalated the problem but I never heard back from the investigation so I called them and after explaining the issue, the employee hung up on me. Bottom line is I was overcharged from what GoDaddy said they would charge me. Per photos, I should have only paid a total of ******.I had a credit of ***** prior to the two bank charges. The two bank charges in March totaled ******. Including the overage charge from February (credit of *****), total I paid to GoDaddy was ****** for what was supposed to be ******. The difference I am owed is *****. Please refund my bank account ****************************.Business Response
Date: 03/23/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our office connected with our customer on March 23, 2025 to discuss their concerns. During our interaction, they were provided refunds of roughly $117, as well as an additional year of their Websites + Marketing plan at no cost to them. Our customer has indicated that they are satisfied with this outcome.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** ****
Office of the CEO - GoDaddyCustomer Answer
Date: 03/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Thank you, BBB and Office of the CEO, for your attention, consideration and resolution. I appreciate the quick and thorough response.
Regards,
********* *****
Initial Complaint
Date:03/17/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
i've been in the hopsital for the past few months. 4 of my domains expired. The domains have not even been expired for a month and godaddy is trying to charge me $427.96 to renew them. this is such as predatory practice. This is so excessive and crazy for someone who has been a customer with ******************** for years. domains names: *******, ***************, ************, *****************.Business Response
Date: 03/24/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On February 22, 2025, per our customers account preferences, ********************** did not automatically renew the service in question in good faith to honor agreements with our customer.
********************** sent renewal notices prior to expiration, including on January 24, 2025, and February 18, 2025. GoDaddy also sent notices after expiration on February 22, 27, and March 4, 2025, informing our customer their expired items were at risk of being canceled unless additional action was taken. Account management is a customer responsibility.
On the day a domain name expires, in this case February 22, our customer's agreed and purchased term of domain registration ended. After our customer's agreed and purchased term of domain registration ended, GoDaddy (at our own cost) provided our customer with a ****** ***** period to renew or redeem the name.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
As a one-time courtesy, we have waived the redemption and renewal fees for the domain names in question.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
Ashlee E
Office of the CEO - GoDaddyInitial Complaint
Date:03/17/2025
Type:Order IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
GoDaddy keeps sending my two-factor authentication requests, incessantly, despite the fact that I do not have 2fa activated in my account (*********). In trying to deactivate the 2fa, GoDaddy, without warning, deactivated my primary phone number from my account, causing further problems with access. I called tech support, which required a wait of 20 minutes to speak to an agent whose only advice was to send a request to update my primary phone number to an account who stated that it would take up to 72 hours to address my request. This is unacceptable.Business Response
Date: 03/24/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On March 16, 2025, our customer enabled Two-Factor Authentication (2FA) on their account. 2FA provides an additional layer of security by requiring an account holder to provide a numeric code received via text message or an authenticator app along with their normal verification information to access the account. They removed 2FA from their account later the same day.
Also, on March 16, 2025, they made multiple changes to their contact preferences, including the phone number listed on their account.
On March 17, 2025, they contacted our Care Team regarding issues they were experiencing with their account. A ************* Supervisor informed them that due to certain security factors, a temporary block was placed on the account. The block was removed; however, our customer was informed that they would need to wait 24 hours before they could receive any more SMS codes to make additional changes to the account.
On March 21, 2025, our customer contacted our Care team and confirmed they were able to access their account.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
This office has attempted to contact our customers via phone to resolve their concerns; however, we have been unsuccessful in reaching them. We have since emailed them and remain open to assisting them should they have any outstanding concerns.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards
******
Office of the CEO - GoDaddyCustomer Answer
Date: 03/24/2025
Dear BBB,
I am unable to accept the response from the business because some aspects of GoDaddy's response are incorrect. First, the customer service was not responsive and it was only after I took my issue to the BBB that I got a response. Second, the 2fa system was not functioning properly and GoDaddy's actions--to block access for 72 hours--were inappropriate and due to faulty systems and poor policy.
Having said this, I do now finally have access to my accounts and so long as I do not have further issues, I consider the current complaint to be resolved, and I hope we can now move forward without further issues.
Signed,
******* *******
Initial Complaint
Date:03/15/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received auto-renewals for a product and automatic enrollment in a product I never signed up for. I made numerous attempts to contact GoDaddy by phone, text, and chat within the refund window to request a refund but was not able to complete the request. By phone, I was on hold for more than 30 minutes and then the call just disconnected on the other end. By text, I have re-started a conversation with agents more than 10 times. Each time, they would abruptly respond that a new person was taking over the conversation and re-start the entire process including validating account information. They never offered a resolution. The closest I got to a resolution was an agent sending me a link for a refund exception form, but the link did not work.Business Response
Date: 03/21/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On December 18, 2013, our customer purchased an Ultimate Secure Hosting Plan via the GoDaddy website for one year. That plan has been renewed multiple times per their account settings and manually by our customer, most recently on February 18, 2025, for an additional six-month term.
On January 30, 2019, our customer purchased an Ultimate Managed WordPress plan for a three-year term during a call with GoDaddy's ************* Team. This plan has been renewed twice, each time for three years, per their account settings, most recently on January 30, 2025.
After each renewal of our customer's products a receipt was sent to them via email.
From February 20 to March 15, 2025, during multiple interactions with our Care Team, they were advised regarding how to cancel the products in question and request a refund.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We encourage our customer to review and manage their account settings to avoid unwanted renewals in the future. To request an Out-of-Policy Refund, they must first cancel the associated Hosting plan by following the steps outlined here: ****************************************************************************************************;
The products in question are currently outside of GoDaddy's Refund Policy, this policy can be viewed at this link: ***************************************************/refund-policy
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** M
Office of the CEO - GoDaddyInitial Complaint
Date:03/14/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
GoDaddy has continued to charge unauthorized payments to my **** card.I cancelled my website hosting and website security on December 12, 2021.The company has continued to charge my credit card for website security on a website that does not exist. GoDaddy's response is that it is an automatic renewal that I failed to cancel. This is not correct. I cancelled the website security the same time I cancelled the website hosting.On November 24, 2022 I was charged $125.87 for 1 year of website security On November 24, 2023 I was charged $214.07 for 1 year of website security These are unauthorized payments charged to my ****. This is fraud.Business Response
Date: 03/21/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at *********************************************************;
On November 26, 2018, our customer purchased Windows hosting for a two-year term.
On October 14, 2020, our customer turned auto-renew off on their Windows hosting.
On November 24, 2020, our customer renewed their Windows hosting and purchased a Website Security (**) plan for one-year terms each. While our customer associated their ** plan to their Windows hosting, ** is a separate product that is billed separately.
On November 24, 2021, per our customer's account preferences, ********************** automatically renewed the ** plan in question in good faith to honor agreements with our customer.
On January 1, 2022, our customers Windows hosting cancelled due to auto-renew being off.
On November 24, 2022, and again on November 24, 2023, per our customer's account preferences, ********************** automatically renewed the ** plan in question in good faith to honor agreements with our customer.
On October 23, 2024, our customer contacted our Care support team and was properly informed the previous year renewals of their ** plan were not refund eligible per our refund policy, found here **********************************************************************;
GoDaddy gives its customers complete control over billing and renewal preferences. ****************** is a customer responsibility.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
While we empathize with our customer, we respectfully decline their request for out-of-policy refunds.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** *.
Office of the CEO | GoDaddyInitial Complaint
Date:03/14/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased a domain from GoDaddy under a lease to own structure with payments split into 10 installments of $489.90. GoDaddy processed the first payment but did not give me access to the domain and has not processed further payments while keeping the initial payment. No response to my emails. Call wait time is over an hour.Business Response
Date: 03/17/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On October 30, 2024, our customer purchased a domain name via a Lease-to-Own (LTO) agreement. An LTO agreement allows our customers to purchase Premium Domains on monthly installment payments. More information about LTO domain purchases can be found here: ***************************************************************************
Due to an unforeseen technical error, the domain name was not delivered to our customer. On March 14, 2025, our customer created a ticket with our Aftermarket team to inquire on the status of the domain. Their ticket was resolved the next day, and the domain was delivered to their account on March 15, 2024.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our customer has been provided In-Store-Credit (***) matching the amount of their installment payments. They can use the *** to cover the cost of a future payment.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** ****
Office of the CEO - GoDaddyCustomer Answer
Date: 03/19/2025
Please review the attached documentation showing that an email was sent to GoDaddy in November 2024 without resolution. I'm unclear where in GoDaddy's terms of service it specifies that a customer who purchased an item in October 30 could be denied access to it until March 2025. Could you clarify where your terms specify a period of 5 months to provide access to purchased item and being unresponsive to emails. The response that GoDaddy fulfilled its obligations is unacceptable.Business Response
Date: 03/23/2025
Thank you for the opportunity to address our customers additional concerns.
While we empathize with our customers situation, we standby our previous response. The domain has been delivered to our customer and they received In-Store-Credit that can be used to cover a future installment payment.
Like any company, GoDaddy occasionally encounters one-off technical issues that negatively impact our customers. In this case, the unforeseen issue prevented the domain from being delivered to our customer within the typical 3-7 day timeframe. The domain was ultimately delivered within 24 hours of our customer contacting us regarding the status of the domain.
In an effort to prevent this from happening to other customers, we have started an internal investigation to determine what happened.
Thank you again for the opportunity to address the additional concerns presented by our customer.
Kindest regards,
**** ****
Office of the CEO GoDaddyInitial Complaint
Date:03/13/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I found out that Go Daddy provide auction for domains. then I went ahead and paid $4.99 and want to add domain value and they told me to process those thru ****************************** and then I found out that they lied to me. that I was not able to add my domain on Go Daddy Auction to put my domain for auction and that it would show what my domain valuable. it appears that they kept changing story and will not give me straight answer. they kept trying to confusion me. so, I feel that they lied to me and wasted my money.Business Response
Date: 03/22/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On March 10, 2025, our customer purchased a ********************** Auctions Membership. GoDaddy Auctions is a service provided to help facilitate the buying and selling of currently registered domain names, where GoDaddy provides a venue and transaction facilitation process.
GoDaddy no longer allows regular sellers to list their domains for sale. If a GoDaddy seller wants to list their domain for sale, they need to list it on our marketplace, **************************. More information regarding this change can be found here: *******************************************************************************.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We apologize for the frustration this has caused our customer and have provided them a refund for their Auctions membership.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
Ashlee E
Office of the CEO - GoDaddyCustomer Answer
Date: 03/22/2025
I am sorry that Go Daddy seem not taking my complaint serious. I did received email informing me that I got refund back. so, at this point, I will no longer do business with Go Daddy due to their lack of service to resolve customer's complaint. so, at this point, I will move my business to other business. thank you. BrianBusiness Response
Date: 03/26/2025
Thank you for the opportunity to address our customers additional concerns.
We regret to hear from our customer about their decision to leave **********************. If our customer wants to list their domain for sale, they need to list it on our marketplace, **************************. More information regarding this change can be found here: *******************************************************************************.
Thank you again for the opportunity to address the additional concerns presented by our customer.
Kindest regards,
Ashlee E
Office of the CEO GoDaddyInitial Complaint
Date:03/13/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was attempting to start my business. I started a free trial that ended on 2/2/25. During the free trial I tried to buy a domain name. Nothing was working...the email didn't work, the domain was still up for sale. I called on 2/6/25 to request a refund. Their policy said cancel anytime.....but further down.....it shows some items have 5 day and some have 30 days. They are refusing refund and yet they never provided me with the product. I keep getting emails trying to get be to buy the domain AGAIN. How is it legal to take your money and not give you the product and claim they can't refund because you are beyond the refund time allowed. After my first call the request the refund, they said they would be back to me within 7 to 10 days and it took over a month to hear from them. Now the person on the phone today 3/13/25 offered help to get the domain working for the first time.....I'm sorry but a month after alerting them to the issue is unacceptable. I have already moved on and used a different company.Business Response
Date: 03/18/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
On January 25, 2025, our customer purchased Website+Marketing (W+M) Premium for a one-year term. This purchase included a one-year free ********* 365 (M365) Email Essentials trial. Later that same day, they registered a domain name for a three-year term with Ultimate Domain Protection (UDP).
On February 6, 2025, they contacted our *********** requesting a refund. They were informed correctly that per GoDaddy's Refund Policy, viewable at ***************************************************/refund-policy, their products were not eligible for refunds. However, they were advised they could submit an Out of Policy Refund Request (OOPR) for consideration.
On March 13, 2025, they were partially approved for an OOPR for the UDP.
On March 14, 2025, our customer's financial institution initiated a chargeback for the transactions in question, reversing the payments made to GoDaddy.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
While our customer's request is outside of our refund policy, we will not contest their chargebacks, and the associated funds will be returned to their financial institution. They will need to communicate with their financial institution for any further information regarding their funds.
As the products are still active within their account, we encourage them to review and manage their account settings to prevent unwanted renewals.
Turn Off Auto-renewal: *****************************************************************
Delete Products in My Account: ****************************************************************************************************;
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest Regards,
Jenn
Office of the CEO GoDaddyCustomer Answer
Date: 03/18/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
**** ****
Initial Complaint
Date:03/13/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
We have been GoDaddy users for several years. Recently, we are attempting to remove our domain from the GoDaddy platform and move it to Sharepoint. Our IT team has done their part. We have been waiting for almost a week for GoDaddy to remove our domain from their platform. We keep getting told that it will be ***** hours, but we have not had a resolution. Our business is completely at a standstill and GoDaddy does not seem to care, no resolution or effort to resolve this is being taken, and they are not in communication with us. We have to initiate conversations with them daily to see where we are in getting this resolved. They promise to reach out via email with updates, but have not done so. Our business (law firm) is completely down. No access to documents, no access to emails.Business Response
Date: 03/16/2025
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at ***************************************************.
Our customer was using **************** 365 email accounts purchased thru GoDaddy. On March 8, 2025, they contacted our Care team to notify us that they were moving to ********* directly, and they needed their domain released from our system. This process typically completes within a few minutes, however, due to an unforeseen technical issue on our side, we were unable to release the domain immediately and an escalation ticket was created.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
On March 16, 2025, the ticket was completed, and the domain was released from our system. Our customer can now use their domain with ********* directly. We thank our customer for their patience and understanding.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
**** ****
Office of the CEO - GoDaddy
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