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Business Profile

Ecommerce

Amazon.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Amazon.com has 113 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Amazon.com

      202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

      BBB accredited business seal

    • Amazon.com

      1155 Worldwide Blvd Hebron, KY 41048-8648

    • Amazon.com

      1 Centerpoint Blvd New Castle, DE 19720-4172

    • Amazon.com

      4255 Anson Blvd Whitestown, IN 46075-4412

    • Amazon.com

      715 Airtech Pkwy Plainfield, IN 46168-7442

    Customer Review Ratings

    1.13

    Average of 4,724 Customer Reviews

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    Review Details

    • David H

      Date: 06/20/2025

      I had an Amazon business account. I was was asked to open the Business amazon account. I did and after a moth or so, I added a person to my business account and after an I phone was ordered and then Locked and asked to call customer service and customer service could not find it. I chatted with online and each said it will come back on and it hasn't and after 9 days they permanently closed business account. I had built a cart worth over $2800 . So i lost everything in the cart and cat login and write my order and either use the personal amazon account or use any competitor. Sad way to do business as i went through and followed their instruction to add an associate. Also They have lied to me that I would get refunds on ecards that did not work. This company has the worst track record with customer service and credibility as well as business ethics.

    • William L

      Date: 06/19/2025

      The order was placed on 06/14 during a sale and was marked for next-day delivery. My gift card was charged immediately, but the item was never shipped. Three days later, I placed a second order for the same item bur REGULAR price, and it was shipped the very next day.I was under the impression that businesses are not supposed to charge customers until the item is shipped. Why did Amazon charge my gift card without fulfilling the orderespecially when they still had inventory to fulfill orders at the regular price?

    • John F

      Date: 06/19/2025

      Yesterday 6/18/25 my delivery was 1 day late despite being an Amazon prime member today a delivery was made and they left out in the end of porch have picture and didn't knock. This is always happening not happy at all.

    • Dorothy A

      Date: 06/19/2025

      I purchased several books this year (over $100 worth in fact) using a valid gift card issued by Amazon that was given to me as a birthday gift. One book was so good I wanted to leave a favorable review. However, Amazon indicated because I had not used a "credit card" or a "debit card" I was not qualified to participate in its review process. Essentially, Amazon censored my review and displayed an absolute disdain for my customer feedback simply because the book I wanted to review was a gift to me from a member of my family. I tried to contact Amazon about the problem, but its mechanized customer service process simply looped without furnishing a meaningful response.

    • Ed An M

      Date: 06/19/2025

      Make This The 4th Alert, We Want To Class Action Lawsuit For Allowed ***** Group: (kindle passion dot com) To Harass "A Member", Giving Out Private Information Plus And Had Broke International (Law) As *** Trafficking Related.

    • Des T

      Date: 06/19/2025

      Amazon really needs to hire their own delivery drivers for ALL packages! They are putting stress on the US postal workers. They get no holidays off due to having to deliver f****** amazon packages. This company makes entirely too much money not to have drivers in place once they built their building in ****,**. I understand you probably pay the post office to deliver but those funds are not going to carriers. Just more and way more time away from families. This is why the post office cannot keep employees. No one wants to go to work already having to deal with a ton of mail and now a thousands of amazon packages on top of that. Its irritating. When are yall actually going to start delivering your own packages?

    • Gildardo P

      Date: 06/19/2025

      they promised a refund like 5 different agents to me for an item that got here late and haven't gotten it i tryed to contact them again and they are now denying my refund i have screenshots of them saying i was going to get my refund tho

    • Mariusz C

      Date: 06/18/2025

      Hello,My Amazon Prime account was locked due to alleged suspicious activity. I was unable to use the account for over three and a half months, despite calling support multiple times with no **************, my account was finally restored, but no one has provided any explanation or investigation summary.I request compensation for the extended loss of access and a written explanation of what happened. This situation has caused a major inconvenience.

    • MICHAEL M

      Date: 06/18/2025

      Amazon is an enormous globe spanning Monopoly. They don't have to care about customers. They can afford to lose customers. They can afford to cheat customers. They don't need to spend very much money on customer service they just have to make a token effort. I can no longer rely on Amazon.

    • Paul T

      Date: 06/18/2025

      Refused to refund of $650 tv despite overwhelming proof of return, on their own website no less! Basically, Amazon.com, stole from me! ******! ************** **** also rude and highly incompetent.

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