Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  3680 Langley Dr Hebron, KY 41048-9135

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  Amazon.com

  2020 Joe B Jackson Pkwy Murfreesboro, TN 37127-7792

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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  3837 Bay Lake Trl Ste 115 N Las Vegas, NV 89030-4449

Review Details

• Review fromLisa W

  Date: 09/05/2022

  2 stars
  As a person who has licensed electricians putting in my lighting...I had to return ALL of the bootleg, non UL lights. They can't by law put them in. Apparently, Amazon has had numerous talks with officials and Amazon has turned deaf ears to legal, safety concerns ??

• Review fromFran F.

  Date: 09/05/2022

  1 star
  Amazon returns want to charge me, a disabled senior, more to pick up a return that was damaged or the wrong item/size was sent than the item cost in the first place. Im in a very rural area and there is no official *** store within a 40 minute drive for an able bodied person. The local mail store only accepts Amazon prepaid labels and not a QR code. Policy change and return cost without notification. Prime guarantees, not any more. Then they wanted me to pay to chat with a computer!! Calling only frustrating to the customer service reps because they have no viable answer even for prime members. Amazon is not the good reliable purchasing with a good customer service Avenue.

• Review fromEmery S

  Date: 09/05/2022

  1 star
  They sent me a used *** toy. The box was opened. The toy was shoved in crooked. The box was bent and best of all... it's covered with smears and fingerprints. I touched someone's used lube fingerprints. They sent me a used *** toy. A used *** toy. They offered me a refund and $5 on an Amazon gift card for my trouble. I touched some stranger's after masturation smeary fingerprints. A stranger that has the audacity to use a *** toy then mail it to a customer. Omg. Omg.

• Review fromRl S

  Date: 09/04/2022

  1 star
  Amazon has really gone downhill in the past year or so. Ive had issues with 3 different orders in a month and a half. I have been a prime member for 4+ years and the 2 day shipping is definitely not happening! Theyve lost more of my packages than Ive received.

• Review fromKaren R

  Date: 09/04/2022

  1 star
  I AM STILL WAITING FOR DELIVERY EVERDAY THEY TEXT ME THEY STATED I COULD HAVE A REFUND SAYING IT WILL ARRIVE THE NEXT.DAY..THEIR CUSTOMER SERVICE IS WEAK INCOMPETENT. I WANT MY 6 DAY LATE DELIVERY FREE BY THE WAY I AM A AMAZON PRIME MEMBER IN WHICH I ALWAYS HAVE BEEN GIVEN NEXT DAY DELIVERY UNTIL NOW. NO COMPALINT DEPARTMENT.....WORLD WIDE BUSINESS HAS NO COMPLAINT **** THIS IS 2022...HOW CAN YOU GET AWAY WITH BEHAVIOR?

• Review fromBrandi S

  Date: 09/03/2022

  1 star
  They don't refund when you don't get your oafer, just because it says it got delivered does not mean the customer got their oader.

• Review fromThomas N

  Date: 09/03/2022

  1 star
  I ordered a sniper scope the scope was defective it had something inside the scope I could not remove Amazon would no replace it. I also bought a scope mount for a m1a1 rifle. I sent the item back by *** this was on September 2 2022. On September 3 2022 I received by email if they did not get the item back Amazon would charge me again. The items were picked up by *** and I have tracking numbers to prove it. Why is there no one zen that can speak English

• Review fromTimothy G

  Date: 09/03/2022

  1 star
  I could not sign into amazon due to 2 step verification process (I had a new phone number). I called to get help with updating new cell number. Spent hours on the phone and talked with more than one customer service rep. I was being switched from department to department. After several attempts, I was told that the number could not be changed. All I wanted was to access my account to access the kindle books that I had purchased and needed for a class. I was told to create a new account with same email and to call the ***************** once completed. The rep also sent the instructions on how to accomplish this. I followed all instructions. When I called back, the rep looked into my issue and after talking to a number of other reps, told me that I could not access the old info because of the creation of the new account. I explained what the rep from the previous day had instructed me on what to do and that I had evidence from the email that was sent with the instructions. The rep also asked who had instructed me to create another account and that she was in a department that could have changed the cell number which was my original question. I was told that ****** could reimburse me for so many books but the rep said that she received errors on her computer and to call back the following day. All I wanted was access to materials that I had purchased. I wrote a letter explaining all the details and no matter which email that I used to send my complaint, I received a return saying that the account did accept external emails. I called customer service to find the correct email and I never received one. The rep said that the complaint would be pushed farther up the chain. I asked how would I know if the complaint was received and he commented, I will make sure. I asked for management to email me for confirmation and he said that they would not. Since that time, I have had to re purchase the books. Being an educator, I know my complaint was most likely not filed.

• Review fromJennifer C

  Date: 09/02/2022

  1 star
  They make it impossible to change the phone number. I keep having to sign in and then it shoots me back out to the sign in page

• Review fromF. S

  Date: 09/02/2022

  1 star
  I ordered joint pills online for my mom and the third party sent the wrong item. After speaking to multiple reps, you all gave me different responses and it wasn't until I got mad that one of the reps said they would reimburse me and also have a replacement sent to me. The seller is saying I have to send the item back in order to get the product but my mom already threw it away and I'm not there. They received a photo showing it was the wrong item but refuse to send what I ordered. Your representatives have be so frustrating, rude and unprofessional. One dismissed my frustrations, another gave me a bogus email address to file a complaint and the most recent one, the manager I spoke to hung up on me. After I was hung up on I was banned from leaving a review about it because I tried and got a message saying "Amazon has noticed unusual reviewing activity on this product. Due to this activity, we have limited this product to verified purchase reviews."I am so annoyed by the customer service and need whoever is in charge to know about the service being provided.