Business Profile

Ecommerce

Amazon.com

Complaints

This profile includes complaints for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

59,741 total complaints in the last 3 years.
21,454 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:05/01/2023
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
To Whom It May ********** 27 April 2023 I ordered the following: 1x 7FT Olymic Barbell, 2x 10/15/25/35/45/55LB Bumper Plates. On 28 April 2023 the 7FT Olympic Barbell was delivered and the order was marked delivered/completed. The bumper plates (all 12 of them) never arrived. I have spoken to customer service representatives about the matter and they tell me that the order is currently unavailable and that my option is to get a refund.
Business Response
Date: 05/03/2023
Hello ******,

I'm Pratap from Amazon.com. I am writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I have provided the BBB with a copy of this message.

I've reviewed the complaint and understand your concern that the bumper plates were missing in the package for the item BalanceFrom Color Coded Olympic Bumper Plate Weight Plate with Steel Hub, 370LB Set with 7FT Olympic Barbell, 1x 7FT Olymic Barbell + 2x 10/15/25/35/4

I apologize for the inconvenience that you have experienced in this case. I've forwarded this feedback to the appropriate team for further review on it. That team will investigate and take action on this issue.

Upon checking I see that the item is currently unavailable on the Amazon website. Hence we are unable to create a replacement for this item. However we can provide a return less refund as an exception for this item and you can reorder it with a different seller. Please let ** know if you would like ** to process a refund to your original payment method or to the gift card balance.

We look forward to hearing from you soon.

Please feel free to contact us directly by replying to ***********************************************.

Regards,
Pratap
Customer Answer
Date: 05/03/2023

Complaint: 20005606

I am rejecting this response because: See below message. Also replied to the email address ***********************************************.

Pratap,

Sincerely,

*****************************
Business Response
Date: 05/07/2023
Hello ******,

I'm Pratap from Amazon.com. I am writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I have provided the BBB with a copy of this message.

I've understand your concern that the bumper plates were missing in the package for the item BalanceFrom Color Coded Olympic Bumper Plate Weight Plate with Steel Hub, 370LB Set with 7FT Olympic Barbell, 1x 7FT Olymic Barbell + 2x 10/15/25/35/4

I apologize for the inconvenience that you have experienced in this case.

As informed earlier we are unable to create a replacement for this item. However we can provide a return less refund as an exception for this item and you can reorder it with a different seller. Please let ** know if you would like ** to process a refund to your original payment method or to the gift card balance.

We look forward to hearing from you soon.

Please feel free to contact ** directly by replying to ***********************************************.

Regards,
Pratap
Initial Complaint
Date:05/01/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I phone Amazon **************** on *******. I wanted to cancel my Amazon Prime subscription. I had started a month-long free trial on 3-11-23. I had done this once before and the cancellation process was simple and straightforward. This time it was anything but simple. First, I was informed that I had to download the AnyDesk app; because the Zelle part of my BoA account had been hacked into; and we needed to make this private. Then I was informed that I needed to give Amazon CS access to this bank account. Even though this made me highly anxious, I did it; because this seemed to be the only way to keep the hacker out. Then the CS agent, *****************************, said that I needed to send an allegedly fictitious person $500; because this was a code to make Zelle private/unhackable. This I would not do. ********* transferred me to her, alleged, supervisor and then manager; so that they could tell me that this was the code. I said that I would send $.05, or maybe even $5; but not $500. This went on for an hour or 2.. Then *************************** up on me. The next day, 4-11-23, Amazon Prime charged me $16.02. I want this to stop. I dont want this subscription!I am in process of closing the BoA account. However, the subscription takes its monthly fee from a credit card. I want this subscription stopped. I never wanted it. (All fees should be returned to me also.)
Business Response
Date: 05/03/2023
Hello,

I am Mahendra from Amazon. com.

I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

Upon reviewing the complaint details, I see that you are referring to the prime cancellation and refund for the charge.

And regarding the security, we amazon team never ask to share any details of you on 3rd party applications like any desk. I request you to not to share such details.

Based on the details, the prime subscription is cancelled and refund for the charge is issued. You'll receive the refund within 3-5 business days.

We appreciate your time and patience in this regards. We look forward to seeing you again soon.

Regards,

Mahendra
Amazon.com
*****************************
Initial Complaint
Date:05/01/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hi, my amazon seller account was suspended on July 22, 2022 which is name Export ** ************************* I believe this was done by competing vendors and I'm asking amazon to reactivate my account. My store has been closed for about 10 months and I have suffered a lot of damage. Competitor sellers on amazon complained about buying the product from me and my store was suspended. I have my invoice, but I believe Amazon rejected my objections because it has been a long time and it was purchased from a Turkish supplier. dear bbb team and amazon officials; Please reactivate my amazon account, my account has been closed due to the attacks of my competitors.
Business Response
Date: 05/03/2023
Hello,

We have reviewed the sellers account and we are unable to reinstate their selling privileges.

We are unable to provide information on our investigation methods.

Sincerely,
Initial Complaint
Date:05/01/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a pair of Beats Pro air buds from Amazon. They were not a good fit so I requested a return. The *** delivery driver brought me the printed shipping label for my return. I placed the ear buds, charging cable and ear covers in the original product box from which I had received the product from Amazon. Amazon received the shipment but still had not processed the return. Two days later, they still had not processed the return or even updated my account to reflect that they had received the item. I contacted them to inquire at which time they told me not to worry that the refund would be processed within two weeks. A little after midnight of the next day, April 28th, I received a canned email response stating that I sent the wrong item with a threat to take action against me. I immediately responded to that email to which I received an automated response that I would need to respond to the original email when this was the only email that I received. I then contacted customer service who stated that the serial number of the product they received was incorrect. I asked for confirmation of the serial number they received and/or some sort of photographic evidence that the wrong item was sent. 3 different representatives gave me the canned response that they would not provide me with that information and couldn't help me with this any further and that I needed to just appeal by responding to the original email, then hung up on me. I then tried the email route again multiple times asking them to provide me with the information I needed to reach the account specialist. For all of the emails but 1, they provided a canned response with no info. The only email that provided any information, included a "contact link" that only took me to the home page of Amazon. They refuse to validate that they received the wrong information and "disposed" of my item. I 100% returned the correct item and no one will help me get my refund, my product, or any info I need to appeal
Business Response
Date: 05/03/2023
Hello *****,

I'm ****** from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I sorry for the inconvenience caused with the item you returned back to ** for a refund.

I've tried to locate the order with the information available in your complaint. Unfortunately, I'm unable to locate the order you are referring to, please share the order number by replying to this email so that we can review the issue and assist you further.

Rest assured, once we receive the complete information we will address the issue as soon as possible.

We look forward to seeing you again soon.
Regards,

****** K
Amazon.com
*****************************
Initial Complaint
Date:05/01/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was charged for my husbands Amazon prime account without them charging his and my debit card was no where on the account.
Business Response
Date: 05/03/2023
Hello *********,

I am ****** from Amazon.com. I am writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I have provided the BBB with a copy of this message.

I understand that your card was charge for your husband's Prime subscription. I'm sorry for the inconvenience caused with this.

I've tried to locate the details of your account with the information available in your complaint. Unfortunately, I'm unable to locate the account to trace the charge.

In this case, I request you to please reply back to this email with the Charge ID so that we can continue our investigation to trace the charge details.

Amazon descriptors will now include a unique nine-digit Charge ID, which is linked to the charge for your order, or subscription. Using the Charge ID, our customer service team can now help answer your questions about an unknown charge, in a much shorter time.

Rest assured, once we receive the requested information we will address the issue as soon as possible.

We look forward to seeing you again soon.
Regards,
****** K
Amazon.com
*****************************
Initial Complaint
Date:05/01/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received and email from Amazon Seller Central saying a fee was being charged to my credit card. I haven't had a sellers account for years. I checked all my bank accounts thinking it was probably just a scam email, but the fee was actually charged to my account. I have been unable to reach anyone to assist **** had reached out to Amazon Seller Central in 2018 when they started the two-step verification and were only allowing texts and not calls to verify. I use a land line in my business, not a cell, as we have employees. I spoke to customer service and requested the seller account closed back then as I could no longer access it myself to close it. They insisted I had to close it myself even though I could not gain access to it anymore. In the end, they said nothing would come of it and it would just sit there unused. Clearly, this is not the case as I am now being frauded by Amazon for fees on my personal credit card which I did not provide or authorize.Amazon Seller Central charged an unauthorized fee to my personal debit card today. The business was an LLC/S-corp that was running on Amazon Seller Central and that subsidiary of our business has been dissolved since 2018. This was due to the shortsightedness in only allowing side giggers running business on a cell phone to be sellers and leaving out the brick and mortar sellers with real land lines like **. Further, it was so long ago that the credit card they charged today was not a card on record for the seller account. I don't even have that card stored anywhere, lease of all on any Amazon account! As I result of this, I have had to close 8 bank accounts. Not only does this affect me as a prior seller, but I am a buyer in the Amazon Marketplace too and now I have no cards to buy with anymore. I want my money back for the unauthorized charge. I want my old Amazon Sellers Account permanently closed.
Business Response
Date: 05/03/2023
Hello,

The charge of **** USD to your credit card on 05/01/2023 is the result of MSS Postage Billing: for order ID *******************. That was a fee pending since September 2018.
Mss Postage Billing= Amazon offers the ability for 3P MFN Sellers to purchase shipping from Amazon directly from Seller Central.
Your account has already been successfully closed.
Thank you,
Payments Specialist
Amazon.com
Customer Answer
Date: 05/03/2023

Complaint: 20005039

I am rejecting this response because:
1. I have been provided with no receipt or transaction history for this charge.
2. I was never sent any email, invoice, bill, or other communication regarding any balance owing for the past 5 years.
3. Libri Academic Booksellers was an LLC. Legally, I am not personally responsible as evidenced in the attached copy of the approved Articles of Organization, article VII, The members of the company shall not be liable for the debts, obligations and liabilities of the company.
4. The card that was charged was my personal card.
5. I never provided my personal card information for use by any another entity, including Libri Academic Booksellers, LLC.
6. The personal card that was charged was issued to me by the bank well after I was locked out of my Amazon Seller account, thus was obtained and charged on by Amazon fraudulently.
7. I was charged without any advance request for payment or notice, billing, or communication.
8. In the many communications attempting to close the Amazon Seller account in 2018, not one Amazan Sellers representative said there was a balance.
9. Since 2018, I could not access the account myself to view or manage it in any way.
10. I was refused assistance by Amazon Seller Central in 2018 to either regain access, close the account, or resolve the issue.
11. It's been 5 years.
12. I reached out again this week only to be caught in the endless cycle of being denied vendor service. I was repeatedly told to fill in a form to be contacted only to either get no response or to get the same canned response asking for more irrelevant information by "replying to this email" (see attached). It is obvious by the canned replies that they were canned and used for avoidance tactics. Every time I submitted a ticket I received the same message word for word. Upon replying to the email as instructed, the response from Amazon: "We're sorry. You've written to an address that cannot accept incoming e-mail. This automated response will direct you to the right place for an answer to your question or help you contact ** if you need further assistance." (see attached)
12. Libri Academic Booksellers was legally dissolved in 2019.
12. Amazon Seller Central did not reach out at all for over 5 years.
The bottom line is I cannot legally be charged personally, thus made liable for the debts, obligations and liabilities of the company.
This transaction is all kinds of wrong. It's fully representative of Amazon Seller Central's bad business practices and disreputable conduct.
Sincerely,

***********************
Business Response
Date: 05/08/2023
Hello ,

The charge of **** USD to your credit card on 05/01/2023 is the result of MssPostageBilling for order ID ******************* from September 2018.
That was the only pending charge.
Thank you,
Payments Specialist
Amazon.com
Customer Answer
Date: 05/09/2023

Complaint: 20005039

I am rejecting this response because:
1. I have been provided with no receipt or transaction history for this charge.
   2. I was never sent any email, invoice, bill, or other communication regarding any balance owing for the past 5 years.
   3. The seller was an ***. Legally, the owner of an *** is not personally responsible as evidenced in the approved Articles of Organization, article VII, The members of the company shall not be liable for the debts, obligations and liabilities of the company.
   4. The card that was charged was my personal card, not the ***.
   5. I never provided my personal card information for use by any another entity, including this ***.
   6. The personal card that was charged was issued to me by the bank years after I was locked out of my Amazon Seller account, thus was obtained and charged on by Amazon fraudulently.
   7. I was charged without my approval and with no advance request for payment or notice, billing, or communication of any kind.
   8. In the many communications attempting to close the Amazon Seller account in 2018, not one *************************** representative said there was a balance.
   9. Since 2018, I could not access the account myself to view or manage it in any way.
   10. I was refused assistance by Amazon Seller Central in 2018 to either regain access, close the account, or resolve the issue.
   11. It's been 5 years.
   12. I reached out again this week only to be caught in the same endless cycle of being denied vendor service. I was repeatedly told to fill in a form to be contacted only to either get no response or to get the same canned response asking for more irrelevant information by "replying to this email" (see attached). It is obvious by the canned replies that they were canned and used for avoidance tactics. Every time I submitted a ticket I received the same message word for word. Upon replying to the email as instructed, the response from Amazon: "We're sorry. You've written to an address that cannot accept incoming e-mail. This automated response will direct you to the right place for an answer to your question or help you contact ** if you need further assistance." The only place it directed me to was back to submitting a new ticket. It is an endless cycle with no support received.
   13. The *** was legally dissolved in 2019.
   14. Amazon Seller Central did not reach out at all for over 5 years.
The bottom line is I cannot legally be charged personally, thus made liable for the debts, obligations and liabilities of the company.
This transaction is all kinds of wrong. It's fully representative of Amazon Seller Central's bad business practices and disreputable conduct.

Sincerely,

***********************
Initial Complaint
Date:05/01/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called Amazon to cancel my business account and they cancelled my home account. I lost tv service with my fire stick so called them and took an hour and half to reinstate my account with different information. Then they did not reinstate amazon prime which is fine but charged me for the full amount as the prime membership was just renewed. my wife then called and tried to rectify the situation and told the account was totally deleted and nothing they can do on my end but dispute the credit card. i would like the entire amount reinstated and compensation for the two hours i tried to fix the situation. my account was under **************************** with my phone number which is ************.
Business Response
Date: 05/03/2023
Hello,

I am Mahendra from Amazon.com.

I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I have researched your complaint but wasn't able to find the Account you asked about using the information provided.

For your account's protection, we're only able to respond when we can confirm the request is coming from the account holder through the email address on the account.

We would need you to write from the associated email of the account with the full order number and a detailed description of the issue for research.

You can look up your orders online through Your Account *************************. com/your-account).

Note: Legal and privacy concerns limit the information we can release and to whom it can be released.

Please feel free to contact ** directly by replying to *********************************************** if we can be of further assistance.

We appreciate your time and patience in this regards. We look forward to seeing you again soon.

Regards,

Mahendra
Amazon.com
***********************************
Customer Answer
Date: 05/04/2023

Complaint: 20004935

I am rejecting this response because: i called with the order number and you could not find it as you deleted our account. the order number is:
114-0233141-2430647 billed to amazon credit card ending in **** for ********************** the market place number is ***HC68V37D1

Sincerely,

*********************
Business Response
Date: 05/07/2023
Hello,

I am Mahendra from Amazon.com.

I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

Upon reviewing the complaint details, I see that you are referring to the order #***-0233141-2430647 purchased on Thursday, October 1, 2020.

Based on the details, the account is closed and we don't have any option to take action on the order.

I understand that you want to get the refund but as mentioned from our end there is no option to process the refund. I request you to contact the bank and raise dispute for the charge so that they can reverse the charges.

Please feel free to contact ** directly by replying to *********************************************** if we can be of further assistance.

We appreciate your time and patience in this regards. We look forward to seeing you again soon.

Regards,

Mahendra
Amazon.com
***********************************
Initial Complaint
Date:05/01/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I found out Amazon charged me $10.30 today. I went to my amazon account to see where that charge came from. It was not in the recent transaction list. I want my money back.
Business Response
Date: 05/03/2023
Hello ********,

I'm Aqeeb from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

We are sorry to hear about the charge, thank you for sharing screenshots.

Ive checked the transactions on your account and couldn't find any charges for $10. I recommend you dispute this charge directly with your bank. To avoid any additional unauthorized charges, I also recommend asking your bank about the possibility of having the card reissued.

Please feel free to contact ** directly by replying to *********************************************** if we can be of further assistance.

Regards,
*****
Amazon.com
***********************************
Initial Complaint
Date:05/01/2023
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I placed an order and the original email said it would be delivered on April 30th by 10p.m. **** the delivery date got pushed to May 1st. **** May 2nd. I contacted customer service and was told by the first costumer service rep they would give me a $10 credit. Never said anything about the original delivery date being the 2nd, which it wasnt. The first time I heard that as the original delivery date was with the second CS rep. **** they started refusing to give me the credit I was promised. I even got a supervisor on the line and they still refused to give me the credit. I want what was promised to me
Business Response
Date: 05/04/2023
Hello ******,

I'm Aqeeb from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I'd love to review further, however, I wasn't able to find the order you asked about on your message. For your account's protection, we're only able to provide account and order information when we can confirm the request is coming from the account holder through the email address on the account. We'd request you to please help ** with the order number related to your purchase.

If you still need help, please contact ** again by visiting our Help pages (**********************************), select the "Need More Help?" link and click on "Contact **." Be sure to contact ** from the email address on the account used to place the order.
Please feel free to contact ** directly by replying to *********************************************** if we can be of further assistance.

Best regards,
*****
********************************
Customer Answer
Date: 05/04/2023

Complaint: 20004627

I am rejecting this response because:
They know what account it is. I provide ample documentation to show who I am my email address on my Amazon is **************************************

Sincerely,

***********************
Business Response
Date: 05/08/2023
Hello ******,

I'm ***** from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

Thank you for confirming E-Mail address. I've reviewed your account and can confirm that the Order is delayed. We never expected this to happen and we apologies for the inconvenience caused.

I've taken a feedback on the representative to coach them accordingly.

Further, I've issued $10 Promotional credit to your Amazon account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon.com. Your promotional balance doesn't appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon. Note that, promotional credits are one-time use credits and once applied to an order are nonrefundable.

Please feel free to contact ** directly by replying to *********************************************** if we can be of further assistance.

Regards,
*****
***********************************
Initial Complaint
Date:05/01/2023
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Dear Amazon Support Team, I am writing this message with the utmost respect and sincerity to request the reinstatement of my Amazon seller center smartdigital945 account. I deeply regret any violation of Amazon's policies that *** have caused the suspension of my account. I understand the importance of maintaining a high standard of customer service and maintaining the trust of Amazon Customers. I take full responsibility for any incident that *** have led to the suspension of my account, and I am willing to make any necessary changes to prevent such incidents from happening in the future. I assure you that I will adhere strictly to Amazon's policies and guidelines in order to maintain a positive relationship with the Amazon community.payment disbarment I would like to kindly request that you take another look at my account and process my payment. I have sent all required documents and information to ensure a smooth and successful transaction. Thank you for your prompt attention to this matter.Experience : i am working with amazon smoothly . i have great experience with amazon services i am glad that i am a member of amazon team. Amazon provides such a great plate from for sellers like us. We shall be very thankful for this Future plans:. i want to learn more and earn more from amazon. it will be benefit for amazon and also for me. i am a affective seller on amazon.And provide my services regarding customer requirements.Please ignore my earlier mistakes if i do. Appeal:We deeply apologies for this. Accept our deeply apologies. And forgive **. Customer satisfaction is very important to **. its our 1st priority.We will do our best to improve our services and fulfill customers requirements and to make you and customer satisfied.Request:. i request you to give us a chance to show our abilities. i shall be very thankful to you:)I would be extremely grateful if you could kindly review my account and consider my request for reinstatement. I have been a faithful customer and seller on ********************** for a long time, and I believe that I deserve the opportunity to correct my mistakes and regain your trust.Thank you very much for taking the time to read my appeal, and I look forward to hearing from you soon
Business Response
Date: 05/03/2023
Hello,

We have reviewed this sellers account and require more information to complete our review. We have requested the necessary information from the seller via email on 5/3/2023.

Thanks,
Amazon.com Seller Performance

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