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Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ziply Fiber has 2 locations, listed below.

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    Customer Review Ratings

    4.55/5 stars

    Average of 1,491 Customer Reviews

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    Review Details

    • Review fromMatthew K

      Date: 08/17/2024

      5 stars
      Excellent service as usual! The technician that came to our home was on time, professionally dressed and did the troubleshooting in a very methodical way, resolving our issue with 15 minutes!
    • Review fromGerald D

      Date: 08/17/2024

      5 stars
      Best service provider and always willing to help!! WOULD NOT CHANGE SERVICE, VERY RELIABLE.

      Ziply Fiber

      Date: 08/21/2024

      Wow! Thanks for the glowing feedback, ******. That brightens our day. We're glad that you are a happy customer. 
    • Review fromRon S

      Date: 08/15/2024

      5 stars
      I had my cable repaired in short order. Great service! The technician was efficient, courteous, and explained his repair. When I called Ziply about the problem, I got an appointment the next day. The Technician was heard earlier than was scheduled, which was great.
    • Review fromPamela S

      Date: 08/15/2024

      5 stars
      Luv the internet and it's reliability and the superb customer service in all departments. I've had this service for 2 years now and EXTREMELY SATISFIED. THANK YOU ZIPLY FIBER

      Ziply Fiber

      Date: 08/21/2024

      We love to see and hear this! Thank you for taking time out of your day to share the good vibes in this review. 
    • Review fromMary D

      Date: 08/14/2024

      5 stars
      I like the reliability of my in home internet service.
    • Review fromJulie S

      Date: 08/13/2024

      5 stars
      Thank you Ziply Fiber for great customer service and being easy to work with.

      Ziply Fiber

      Date: 08/21/2024

      And thank YOU for some awesome feedback. We appreciate you as a customer, and are glad you have enjoyed your time with us so far!
    • Review fromShana H

      Date: 08/11/2024

      5 stars
      Much better than the others that I have interacted with. They actually listen to your issues and try to correct them. Bravo!
    • Review fromAnita P

      Date: 08/09/2024

      4 stars
      The representatives deliver exemplary service and they understand why it's important. We only have three true ISPs in our area. One is cable-based, the other uses fiber and are a direct competitor to Ziply (and a former employer of mine). Ziply is one of the best ISPs I've worked with thanks to an incredible local team who are supported by another incredible team at Ziply HQ.

      Ziply Fiber

      Date: 08/14/2024

      Thank You for the positive feedback.
    • Review fromBarbara B

      Date: 08/07/2024

      5 stars
      Zipfly is outstanding!! I highly recommend them to anyone looking for internet service.

      Ziply Fiber

      Date: 08/14/2024

      Hi *******. We appreciate your recommendation! It is very important to us that you are happy with our services, and we are glad that you took your time to leave us a review.
    • Review fromLANA R

      Date: 08/05/2024

      5 stars
      I've been a Ziply customer for over 5 years and in my experience they have been consistent in their ability to take care of their customers. The representatives genuiniely care! The service is exemplary and the rates can't be beat. I am deeply appreciative of a business that knows that the customer is important. ********************** knows and understands this concept and strives to set the standard in this. They are also the best internet service provider I've had and I have tried most, if not all of the "top" companies. The speed and dependability is wonderful. They are staying ahead of the curve in technology advancement. If you want value, quality and great service..one word. Ziply.

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