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Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ziply Fiber has 2 locations, listed below.

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    Customer Review Ratings

    4.55

    Average of 1,491 Customer Reviews

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    Review Details

    • Jules B

      Date: 09/29/2022

      Getting Worse: They ran new fiber cable down our road and the barrage of rude and panic, high-pressure tactic calls (multiple a day), emails (multiple a day) and visits to my home is ridiculous, not to mention my existing DSL all of a sudden has been sporadic at best (convenient timing~ just another pressure tactic)! They have hung up on my kids when they find out I'm not available, emailed threatening they are disconnecting my service (but I called customer service and they told me they are not), flat out argued with me and over talked me on the phone. They are offering free connection? I live 300' off the road and across a creek, so the 'sales people' (not a construction supervisor) think they will run an overhead line through thick trees? No trimming? No pole install? Truly out of their minds, one wind storm and a limb on the line . . . no service! And then I'll be paying for sure, as I am sure that free install does NOT come with a free maintenance line! They just want me to connect no matter what and to justify their upgrade out to a very rural area without truly considering real issues.I have a cable line that is buried underground (right next to my existing Ziply phone line) I can switch to, since they don't want me as a customer anymore! Even if the cable is a bit more expensive, Ziply has driven me away with the way they have treated me with their rude behavior!

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