Complaints
This profile includes complaints for Receivables Management Systems's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 78 total complaints in the last 3 years.
- 17 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:08/04/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
A F*** violation refers to a violation of the Fair Credit Reporting Act (F***), which is a federal law that regulates the collection, dissemination, and use of consumer credit information. Federal law requires that consumer reporting agencies (***s) follow reasonable procedures to ensure 100% accuracy of the information contained in their credit reports. If a consumer suffers damages as a result of a F*** violation, they may be entitled to to bring a private lawsuit against the *** and recover actual damages, statutory damages, and attorneys fees. These accounts listed on my letter are not 100% correct and I demand them to be investigated properly.
Business Response
Date: 08/06/2024
Thank you for contacting our firm. Per this complaint, we have placed the account in disputed status. We will reach out to the client to obtain validation documentation and mail all correspondence to the address on file..Initial Complaint
Date:07/31/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with Patient First, as I do not have a contract with Receivables Management System. In addition, they failed to provide me with the original contract when requested.Nobody has been in touch with me either from Patient First or Receivables Management System since the initial claim.Business Response
Date: 08/01/2024
Thank you for contacting our firm. We have reached out to the client to obtain the signed guarantor form along with a copy of the photo ID that was provided during the date of service. Additionally, we will have our disputes manager give you a call back at the telephone on file. Finally, we have placed the account in disputed status and will mail correspondence to the address on file.Customer Answer
Date: 08/05/2024
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Nobody has called me in the allotted time. As promised on 4 separate occasions. Which should be shown on my account as I have called multiple times. I request this debt be removed and a letter be mailed to my address showing this.
Regards,
*****************************Initial Complaint
Date:07/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for the debt with ELEPHANT AUTO INSURANCE. I do not have a contract with this collection agency reporting this debt and nor did they provide me with the original contract as requested.Business Response
Date: 08/01/2024
Thank you for contacting our firm. The account with *********************** was paid in full on 12/01/20. Per the ***** we are reporting the account as paid in full. If you believe this to be a fraudulent account, please reach out to us directly at ************** M-Th 8:00 a.m.-8:00 p.m. Friday and Saturday 8:00 a.m.-5:00 p.m. or you may mail in correspondence to Receivables Managment Systems, P.O. ****************************, *******; *****Initial Complaint
Date:06/15/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with MEDICAL, I do not have a contract with REC MGM SYS, they did not provide me with the original contract as i requested.Creditor: ORGANISE REC MGM SYS Date: 12/14/2022 Account Number: ******************Business Response
Date: 06/18/2024
Thank you for contacting our firm. This account was placed in disputed status on 02/13/24 and validation documents were mailed to the address on file which is the same address that is located within this complaint.Initial Complaint
Date:06/14/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I had an outstanding bill from Patient First in **********, ** for $53.06. The account was paid on 5/29/24. Today I received a bill from Receivables Management System who stated that the account was paid but ************************ them $40.44 for interest and late fees. The payment was sent to Patient First. I told the representative that this was robbery. Please tell me that Im not responsible for this bill.Business Response
Date: 06/14/2024
Good morning,
This complaint is not for ACCESS Receivables Management. The attachment shows a different agency unaffiliated with ACCESS Receivables. Please remove from ACCESS' responsibility and forward to the proper agency.
Thank you,
*************************
Business Response
Date: 06/18/2024
Thank you for contacting our firm. A payment was made on the account after the account was placed in collections with us. A guarantor form would have been signed at the time of services outlining the collection fee. We will request a copy from the client and mail it to the address on file.Initial Complaint
Date:06/12/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable with this debt Elephant Auto, I do not have a contract with Receivables Management who is reporting and trying to collect and they did not provide the original contract as requested. I have also a sent debt verification certified and no reply back cert# is 7020 0090 0000 1134 7541Business Response
Date: 06/18/2024
Thank you for contacting our firm. We received the initial nonfiction of a dispute on 05/28/21 and mailed a validation letter on 6/1/21 and 6/23/21.We will resend this documents per your request to the address on file.Customer Answer
Date: 06/18/2024
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. I have sent to the company a debt Validation and have not received a response from the company within the 30 days allowed so I would like it removed off of my reports. The company did not reply back to my debt validation letter.
*************************Business Response
Date: 06/19/2024
We have resent the validation per the previous BBB response.Customer Answer
Date: 06/20/2024
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
*************************Initial Complaint
Date:06/06/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I HAVE NOT SUPPLIED PROOF UNDER THE DOCTRINE OF ESTOPPEL BY SILENCE, ********** ****************** (**) 281 SW 715.719.I PRESUME THAT NO PROOF OF THE ALLEGED DEBT, NOR THEREFORE ANY SUCH DEBT, IN FACT THEREFORE EXISTS PURSUANT TO 18 USC 8, L OWE NO DEBT, THIS COMPANY IS VIOLATING MY CONSUMER RIGHT TO PRIVACY PURSUANT TO 15 USC 1681-B2 COMPANY HAS NO PERMISSION TO REPORT MY INFORMATION PER 15 USC *****.Business Response
Date: 06/11/2024
Thank you for contacting our firm. This account was placed in disputed status on 01/08/24 and validation was mailed on 01/08/24, which included an itemized statement from the client. The correspondence was mailed to the address on file which is the same as the address within this complaint. We will request the signed guarantor form and once received we will mail to the address on file.Initial Complaint
Date:06/04/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ************************ I do not have a contract with Receivable Management S, they did not provide me with the original contract as I requested.Business Response
Date: 06/11/2024
Thank you for contacting our firm. This is the first notice of dispute that we have received pertaining to this debt. Upon this notice, we have placed the account in disputed status and have requested validation documents from the client.Customer Answer
Date: 06/11/2024
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the offer made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and remove from credit report, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: **********************************************.
Regards,
*********************************Initial Complaint
Date:05/11/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with PATIENT FIRST.I do not have a contract with RECEIVABLES MANAGEMENT SYSTEMS LLC, they did not provide me with the original contract as I requested.Business Response
Date: 05/14/2024
Thank you for contacting our firm. Per this complaint, we will place the account in disputed status. We have no record of any prior dispute or validation request. We will reach out to the client for additional information, and once received, we will mail correspondence to the address on file, which is the same address listed within this complaint.Customer Answer
Date: 05/14/2024
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the offer made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: **********************************************.
Regards,
*******************Initial Complaint
Date:05/07/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
i have no contract with either of these parties on ******** senior i have no deductibles i owe nothing this is clearly a scam please take necessary actionBusiness Response
Date: 05/08/2024
Thank you for contacting our firm. We have reached out to the client for the signed guarantor form. Additionally, we have placed the account in disputed status and will mail an itemized statement to the address we have on file.
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