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Complaint Details
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Initial Complaint
04/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ****************** and do not have a contract with Receivables Mangement. They did not provide me with the original application like I asked.Account number ******************** $105
Business response
04/11/2023
We are a third-party debt collection agency for our client, with whom you have a past due balance. There is no record of a dispute or request for account information. Please contact our office directly for payment options.Initial Complaint
04/05/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Receivables Management System and do not have a contract with them. They did not provide me with the original application like I asked.Business response
04/11/2023
We sent a copy of the account itemized statement as requested on June 4, 2020. Please contact our office directly for payment and settlement options.Customer response
04/11/2023
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I asked them to send me a copy of a signed contract not a itemized bill which they failed to do because they don't have it. I don't have a contract with them I don't know who these people are. If they can't provide me with a copy of the original contract with my signature, than this needs to be removed from my credit report immediately. I have no knowledge of them or this account.
Regards,
*******************************Business response
04/13/2023
We are a third-party debt collection agency, collecting your past-due balance, for our client Patient First. We have requested the financial guarantor form from the client, which you would have had to have signed in order to receive treatment at a Patient First location. We will send to you upon receipt from the client.Initial Complaint
03/28/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I've contacted Receivables Management several times about my worry about this unverified account, R800PAT001001001****, with a balance of $333. I was attempting to speak with the credit agencies in order to obtain confirmation concerning the authenticity of their inquiry. RECEIVABLES MANAGEMENT S and the credit agencies did not address my concerns.Thus, I have decided to seek assistance from you to help me block this account, considering that it is unverified and inaccurate.Business response
03/31/2023
As we requested, we sent a validation notice and itemized statement for this account on October 21, 2022. The consumer later disputed the debt claiming identify theft, which we then responded to with another letter dated 12/16/22 asking for additional information to assist with our investigation of this claim. Consumer did not respond and another letter was sent on 1/5/2023 again asking for additional details of your identity theft claim. Please contact office directly to assist with our investigation of your ID theft claim.Initial Complaint
03/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am not liable for this debt with elephant insurance and do not have a contract with convergent. They do not provide me with the orginial application like I asked.Business response
03/31/2023
This is Receivables Management Systems. We are not familiar with your reference to Convergent. We cannot identify an account based on the information provided in your complaint. Please contact office directly.Customer response
04/03/2023
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
The account was not deleted from my credit report
Regards,
*******************************Customer response
04/03/2023
Delete account #r800eai0010010390173Business response
04/11/2023
This account has been paid in full as of 3/31/2023. It is reporting as Paid in Full on the consumer's credit report as of 4/7/23. We are not obligated to remove this from the consumer's credit report, as it is accurately reporting as paid in full. We will consult with our client as a courtesy to see if they would be willing to remove it.Initial Complaint
03/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
received a notice that I have a collection from REC MGM SYS on my credit report. It says it was opened on 07/20/2018 for $798.00 with account number starting in ***************** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.Business response
03/20/2023
We are a third-party debt collection agency reporting on behalf of our client, for which you have a balance due. We received your dispute on 3/30/2021 and sent you a validation notice, including the statement from our client showing dates of service and amount past due. Please contact our office directly for payment options.Initial Complaint
03/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
COLLECTION AGENCY is violating the Customer Name, they removed it from one bureau and did not removed it from rest of the bureaus. Please remove this inaccurate information from my credit report immediately.Business response
03/17/2023
Hello - We have a cease and desist request on file from this consumer. Please have consumer contact our office directly in order for us to communicate.Initial Complaint
02/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I had a bill from urgent care that they sent me a text about twice. I contacted them many times to try and figure out how to pay it. They never gave me clear instructions on how to pay it or the account number. I reached out many times with no luck. Then this company adds it to my report it was a $30 dollar copay and they put it on my credit report for 77 dollars. I paid the urgent care the $30 dollar copay once they finally told me how to pay it. This company just lowered the amount I owe 30 dollars on my report.Business response
02/27/2023
Hello - The account was placed in collections from our client, which is not the client the consumer is stating in the complaint, therefore as agreed upon and signed in the financial guarantor form by the consumer, a $40 collection fee was assessed and interest has been accruing at the stated and agreed upon rate in the same financial guarantor form. Please contact office directly to pay collections fees and interest due.Initial Complaint
01/10/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Receivable Management System is the creditor for this alleged debt and it shows as an open account.The date of the alleged transaction is 05/26/2022. I am not liable for the alleged debt of $183.00. I am not liable to pay this debt to Receivable Management System and I do not have a contract with Receivable Management System. They did not provide me with the original application like I requested.Business response
01/10/2023
Hello - The original application, completed on 12/7/2021, by the consumer was mailed on 10/28/22 as requested by the consumer. We are not the creditor, we are a third-party debt collection agency collecting on behalf of our client, which is the original creditor. Per the client, the account is open and due. Please contact office directly for payment options.Customer response
01/10/2023
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I never received documentation or proof that this alleged debt was mine. I am not liable for this debt and as the third party who bought the debt it is your responsibility to provide proof. Since you have not you need to remove this invalid debt from my credit report immediately.
Regards,
Zavier BowBusiness response
01/23/2023
We do not purchase debt from our clients. We are collecting on their behalf as a third-party. Once again, the signed agreement between the debtor and our client dated 12/7/2021 was mailed to the debtor on 10/28/2022. As a courtesy, we will once again mail the signed agreement this debtor has with our client.Initial Complaint
12/13/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ***********************, and I do not have a contracted with RECEIVABLES MANAGEMENT SYSTEMS. They did not provide me with any legal documents with my signature like I asked.Business response
12/14/2022
Consumer has attempted multiple methods of dispute. We have requested signed financial guarantor form and itemized statement from the client and was received 12/14/22. Will be sending to consumer. Please contact office directly for payment options.Initial Complaint
11/30/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Violation of consumer rights as provided by the federal FCRA. Consumer request was made to dispute the accuracy of a balance in collections. Right was at first denied, argued with by the manager, who later said she'd do the dispute. A mailed copy of the dispute and information was also denied.Business response
12/07/2022
The consumer called our firm on the evening of November 30, 2022 to discuss an account that we had been attempting to collect on behalf of a client. Consumer expressed disappointment and frustration in this phone conversation with an employee/manager when the employee advised the consumer that she was not authorized to offer an account adjustment and that she could not transfer her call to another manager. Subsequently, in this phone conversation, the consumer advised that she was disputing the collection fee and late charges. In response, we reported this debt as disputed to the credit reporting agencies, and we requested production of the client service agreement which supports the disputed fees and charges and upon receipt will send it to the consumer in order to validate the same.
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Customer Complaints Summary
111 total complaints in the last 3 years.
29 complaints closed in the last 12 months.