Complaints
This profile includes complaints for Receivables Management Systems's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 78 total complaints in the last 3 years.
- 17 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:01/12/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ************************ I do not have a contract with Receivables management system trying to collect. They did not provide me with the original contract as requested.
Business Response
Date: 01/20/2025
Thank you for contacting our firm. We received notice of dispute on 1/14/25 and placed the account in disputed status on 1/14/25. We also mailed a letter acknowledging the dispute to the address on file on 1/14/25. We have reached out to the client for additional information.Initial Complaint
Date:12/11/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with MEDICAL, I do not have a contract with REC *******, they did not provide me with the original contract as i ************** date : 11/23/2022Account Number : 00PAT0XXXXXXXXXXXXBusiness Response
Date: 12/16/2024
Thank you for contacting our firm. The account was placed in disputed status on 12/13/24 and an acknowledgement of the dispute and itemized statement was mailed on 12/13/24. The correspondence was mailed to the address on file which is the same address located within this complaint. We will reach out to the client for a copy of the photo ID and signed guarantor form.Initial Complaint
Date:12/06/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am filing this complaint regarding Receivables Management, which has reported a derogatory **** on my credit report stemming from an issue with ************************ I filed a dispute over three months ago, and despite repeated follow-ups, Receivables Management has failed to respond or resolve the matter.This situation originated with ************************ which unfairly denied a claim on my policy and then demanded payment for a month of coverage, even though my policy had been canceled. When I refused to pay, the account was sent to *****************************.Receivables Managements refusal to address my dispute violates the Fair Credit Reporting Act (FCRA), which requires disputes to be resolved within 3045 days. Their lack of response is damaging my credit and causing unnecessary stress.I respectfully request that Receivables Management:1.Remove the derogatory **** from my credit report due to their failure to comply with the dispute resolution timeline.2.Provide evidence validating the debt if they believe it is still owed.I appreciate your assistance in resolving this matter promptly.Business Response
Date: 12/16/2024
Thank you for contacting our firm. We received notice of a dispute on 06/01/23 and an acknowledgment of the dispute was mailed on 6/1/23. We mailed a copy of the statement and application on 7/10/24 and 12/10/24. We will reach out to the client for additional correspondence.Initial Complaint
Date:11/24/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
i am not liable for this debt with receivable management system . i did not have a contract with this collection agency . they did not provide me with the original contract as requested.Business Response
Date: 11/25/2024
Thank you for contacting us. The consumer called in on 11/16/24 and the account was paid in full.
Initial Complaint
Date:11/13/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with RECEIVABLES MANAGEMENT SYSTEMS. I do not have a contract with this collection agency. They did not provide me with the original contract as requested.Business Response
Date: 11/19/2024
Thank you for contacting our firm. The account was placed in disputed status on 11/14/24 and we have reached out to the client to obtain additional information.Initial Complaint
Date:11/08/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I'm not liable to any debt with RECEIVABLES MANAGEMENT SYSTEMS. I do not have a contract with this creditor nor did they provide me with an original copy of any contract as requestedBusiness Response
Date: 11/19/2024
Thank you for contacting our firm. We received your dispute on 9/9/24 and reached out to the client for additional information.Customer Answer
Date: 11/19/2024
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewedThis account needs to be removed from my credit report immediately
Regards,
Tacharri *******Business Response
Date: 11/22/2024
The client has provided documents to validate the debt. The documents have been mailed to the consumer's address on file.Initial Complaint
Date:09/19/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with RECEIVABLES MANAGEMENT S .I do not have a contract with RECEIVABLES MANAGEMENT S, they did not provide me with the original contract as requested.Business Response
Date: 09/24/2024
Thank you for contacting our firm. We have placed the account in disputed status and have reached out to the client for validation documents. Once received, we will mail correspondence to the address on file.Initial Complaint
Date:09/06/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
i am not liable for this debt with receivables management systems, i do not have a contract with receivables management systems, they did not provide me with the original contract as i requested.Business Response
Date: 09/09/2024
Thank you for contacting our firm. We received an online dispute for account ending in 5154 and mailed a dispute validation along with the itemized statement to the address on file, which is the same address within this complaint. We have reached out to the client for additional information and a copy of the signed guarantor form.Initial Complaint
Date:08/20/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was ill and I visited Patient First and they denied me because they told me I owed them money from 2017 from an accident visit that year. I told them that the matter was resolved in my favor and the my lawyer had sent them a check. I disputed it being on my credit report which Receivables Management Systems was trying to collect. I won the dispute and it was removed from my credit reports. Patient First is telling me that Receivables Managements is still carrying it on their account.Business Response
Date: 08/22/2024
Thank you for contacting our firm. We reached out to the client and was advised that according to their notes, the attorney never followed up after an initial check for $148.42 was sent to the center rather than a lockbox. The check was never cashed, and the attorney was advised the patient is still responsible for the balance.
Thank you.Customer Answer
Date: 08/22/2024
Better Business Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
*******************************Initial Complaint
Date:08/08/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt receivables management systems. I do not have a contract with receivables management systems, they did provide me with the original contract as requested.Business Response
Date: 08/19/2024
Thank you for contacting our firm. We mailed validation to the address on file on 8/14/24. We have also requested a signed copy of the guarantor form and a copy of the photo ID.
Receivables Management Systems is BBB Accredited.
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