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Business Profile

Burglar Alarm Systems

AMP Security, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Burglar Alarm Systems.

Reviews

Customer Review Ratings

2.46

Average of 121 Customer Reviews

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Review Details

  • Lorraine B

    Date: 01/09/2023

    Technical support was very kind and helpful. He guided me through the process of connecting my system to my new internet provider and Im pleased with the service.

  • Matt C

    Date: 01/06/2023

    Ive called for customer service a few times now and its always been really great. I talked to ***** today and she was very helpful.

  • Ray C

    Date: 01/06/2023

    Very ********************* and Technical Support. I DO NOT RECOMMEND THIS COMPANY FOR ANY SECURITY SYSTEMS OR MONITORING.

  • Scott H

    Date: 01/05/2023

    Fast prompt service. What few times we've needed them in the five years since installation they have been responsive and able to deal with any technical issue we had.

  • Darcy S

    Date: 01/04/2023

    Extremely helpful as always. Rep was fast, friendly and efficient.

  • Jacqueline K.

    Date: 01/03/2023

    I wouldn't recommend this company to anyone. They increase your plan without you knowing, and customer service is extreamly rude. Please run far away, or don't open your door if you see people in your neighborhood representing this company.

  • K D M

    Date: 12/27/2022

    Poor installation job, caused problems with the equipment. Wanted me to pay for each service trip required to fix the issues. This is not a reliable company. AVOID THEM AT ALL COSTS!

  • Rick K

    Date: 12/27/2022

    On 7 Dec I had the panel replaced, after that the fob no longer functioned. ****** in tech support walked me through the process to activate both. Solved the issues, very professional.

  • Nora S

    Date: 12/16/2022

    Increase monthly payment, without notice are my consent (contact). Increased duration of contact from 3yrs. To 5yrs.

  • LINDA W

    Date: 12/07/2022

    This company is little more than a scam. High pressure sales tactics, outright lies during the sales process. I was literally told by the sales person that I could cancel any time, though they hoped I would stay in the program for at least 6 months. My six months is up, and when I called to cancel the service, I was told that I could not cancel until a total of 5 years was up (I HAVE NO INFORMATION THAT STATES THAT TERM). If I want to get out of it now, I have to pay $1800. Which I may decide to do, since at least that is half of what I will wind up spending over 5 years. The service itself is shoddy, giving false alarms often or not giving alarms at all. Many of the "features" do not work well or ever. If you are considering a home security system, don't choose these people!!

AMP Security, LLC is NOT a BBB Accredited Business.

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