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Business Profile

Plant Nursery

FastGrowingTrees.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plant Nursery.

Reviews

Customer Review Ratings

3.17

Average of 350 Customer Reviews

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Review Details

  • Stephanie L

    Date: 05/02/2024

    Bait and switch on website about orders. You order then it states it ships within 1-2 business days; after 3 weeks of now arrival, I reach out. They proceed to tell me oh its a preorder (which was never stated) & it wouldnt come for 3 months. What?! Red flag there. Then my other orders (all orders placed at once) for family all arrived broken (blueberry ***************** bushes) & a rotting banana tree! None of which was cheap because I paid for the maturest ones!They did send out a replacement blueberry tree but what about the strawberries and banana tree? I literally have bought better and at a fraction of the cost at *******. There customer service chat while very easily accessible, yet the representatives didnt really offer any support except for the blueberry tree. I literally feel robbed and scammed of my money and have no issue returning this garbage they are selling. Do NOT purchase from them!

    FastGrowingTrees.com

    Date: 05/07/2024

    We are so sorry your orders were delayed as well as damaged. We do have some items that are presale and the shipping date should be displayed on the product pages as well as the order confirmation. We have reached out and covered both of these under our 30 day guarantee. Do not hesitate to contact us with any additional questions or concerns. 

  • Lisa C

    Date: 04/15/2024

    They charged me for mature bushes, but delivered very small young bushes. Complete rip off.

    FastGrowingTrees.com

    Date: 04/16/2024

    Since we ship live plants, we are unable to ship fully mature plants. We sincerely apologize for any inconvenience this may cause. 

  • Helena M

    Date: 04/12/2024

    I ordered a double gardenia tree 3 to 4 ft tall. It died within 2 months even after I called them 3 times as much as what I may be doing wrong. I live in SW ******* and the climate is great for the tree. I then had to purchase insurance so they would replace it. I called almost every month for 11 months. They finally informed me to call back on April 2, 2024. I did and the girl told me the trees had come in and the only thing left to do was put it in the shipping box and ship it out and that should happen by the next day. I waited 3 days then called back to get the tracking information so I could see what day it would be delivered. I was then told they had sold them all to other customers. If I wanted my replacement tree I would have to take a 2 ft tree. I was very very upset but I had already waited 1 yr. so I took the tree and they refunded me *****. I am very upset.

    FastGrowingTrees.com

    Date: 04/16/2024

    We are so sorry there was a delay on your order. Since we ship live plants, we will not ship anything that is not up to our standards and it appears this was delayed due to quality concerns. Do not hesitate to contact us with any additional questions or concerns. 

  • Anne B

    Date: 01/29/2024

    I have ordered ******************************* from these folks many times over the past 5 years in two diff States, ******** I have never once had an issue with my purchases.People need to follow the planting & watering instructions to ***.

    FastGrowingTrees.com

    Date: 01/30/2024

    Thank you for the feedback! 

  • David H

    Date: 01/17/2024

    My plants were never delivered. I have proof from the ***** **************** insisted they were delivered and refuses a replacement or refund. Makes me wonder if they were ever shipped.

  • Michelle G

    Date: 10/14/2023

    All orders I did were nothing but bait and switch. Ordered two times and all were switching up to an expensive order. Refunded by gift card to their store only which was useless since every tree was expensive or nearly impossible to ship. Avoid this company and stick to local nurseries which are cheaper and won't scam you. Even Amazon does a better job with trees and actually give a real 1 year warranty regardless of not paying extra.

    FastGrowingTrees.com

    Date: 10/16/2023

    We are so sorry, due to agricultural restrictions in the ****************, we are limited on the plants that we can ship to your location. We do list the state restrictions on each product page. We have reached out and issued a refund back to the original payment method for the orders we were unable to fulfill. We sincerely apologize for any inconvenience this may have caused. 

  • Ivette S

    Date: 10/09/2023

    I bought two trees in August, one of which had broken branches and in poor health. I called immediately and had to send several photos, answer numerous questions, and speak to several people. I finally received credit for it. Ive been taking excellent care of the tree that looked healthy upon arrival, but its been dying slowly. I even bought their fertilizer. This company engages in false advertising and sends unhealthy plants/trees. Im not even asking for a refund for the second tree now. Ill just never use them again and share feedback with everyone I know.

    FastGrowingTrees.com

    Date: 10/10/2023

    We are so sorry your palm arrived in poor condition. We cover our plants under a 30 day Alive and Thrive guarantee and were able to assist with a refund for this plant. Do not hesitate to contact us with any concerns. 

  • Dawn W

    Date: 08/29/2023

    I ordered indoor plants a monstera and a large pothos And when they arrived, they were dirty. The dirt was all over inside the box. My hanging basket was broken several of the leaves on both plants had To be removed. The plants just looked old and ratty. They weren't fresh with fresh soil the soil was Very old and stinky. I won't be purchasing anything else from them.

    FastGrowingTrees.com

    Date: 09/01/2023

    We are so sorry your plant arrived damaged. We do cover our plants under a 30 day guarantee that covers any shipping damage. If you have not yet, please forward us photos of the plants and we will be happy to assist. 

  • Mark G

    Date: 08/09/2023

    I order 5 trees, all arived after a few weeks in bad shape. I was able to save 4 of them but one died. I contact them in the first month and after they look at the pictures they ask me to wait a litle longer to see if is recovering and extending the first 30 ************** to another 30 days. After a couple weeks I called again and let them know that the tree is completly dead and I want a replacement or a refund. Now they want me to buy extra insurance in order to help. I think this is just a scheme to ask for more money and not honor their ************** Guarantee policy. Now they are not even responding to my emails. Very disapointing and completly dishonest . Stay away

    FastGrowingTrees.com

    Date: 08/11/2023

    We are so sorry your tree did not make it. We have reached out and agreed to cover this under our 30 day guarantee. Please let us know if you need additional assistance. 

  • Stephanie L

    Date: 07/24/2023

    I ordered a ice cream bean tree and a vanilla vine. Both came in horrible conditions. Pretty much dead on arrival. I asked for refund for the ice cream bean tree. I though I would be able to save the vine. **************** offered a replacement or credit. After think about it I asked for the credit. I was not notified that it would be only for the cost of the tree. I was not credited for the taxes paid. Which should be included. I should not have to pay taxes twice for purchasing items.

    FastGrowingTrees.com

    Date: 07/25/2023

    We are so sorry you are dissatisfied with the amount of your store credit code issued under our 30-Day Guarantee. Our store credit codes do not include taxes or other fees applicable on the plant on the order however they may factor discount codes. Please let us know if we can be of further assistance. 

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