Reviews

Review Details

• Review fromAnne B

  Date: 01/29/2024

  5 stars
  I have ordered ******************************* from these folks many times over the past 5 years in two diff States, ******** I have never once had an issue with my purchases.People need to follow the planting & watering instructions to ***.

  FastGrowingTrees.com

  Date: 01/30/2024

  Thank you for the feedback! 

• Review fromDavid H

  Date: 01/17/2024

  1 star
  My plants were never delivered. I have proof from the ***** **************** insisted they were delivered and refuses a replacement or refund. Makes me wonder if they were ever shipped.

• Review fromMichelle G

  Date: 10/14/2023

  1 star
  All orders I did were nothing but bait and switch. Ordered two times and all were switching up to an expensive order. Refunded by gift card to their store only which was useless since every tree was expensive or nearly impossible to ship. Avoid this company and stick to local nurseries which are cheaper and won't scam you. Even Amazon does a better job with trees and actually give a real 1 year warranty regardless of not paying extra.

  FastGrowingTrees.com

  Date: 10/16/2023

  We are so sorry, due to agricultural restrictions in the ****************, we are limited on the plants that we can ship to your location. We do list the state restrictions on each product page. We have reached out and issued a refund back to the original payment method for the orders we were unable to fulfill. We sincerely apologize for any inconvenience this may have caused. 

• Review fromIvette S

  Date: 10/09/2023

  1 star
  I bought two trees in August, one of which had broken branches and in poor health. I called immediately and had to send several photos, answer numerous questions, and speak to several people. I finally received credit for it. Ive been taking excellent care of the tree that looked healthy upon arrival, but its been dying slowly. I even bought their fertilizer. This company engages in false advertising and sends unhealthy plants/trees. Im not even asking for a refund for the second tree now. Ill just never use them again and share feedback with everyone I know.

  FastGrowingTrees.com

  Date: 10/10/2023

  We are so sorry your palm arrived in poor condition. We cover our plants under a 30 day Alive and Thrive guarantee and were able to assist with a refund for this plant. Do not hesitate to contact us with any concerns. 

• Review fromDawn W

  Date: 08/29/2023

  2 stars
  I ordered indoor plants a monstera and a large pothos And when they arrived, they were dirty. The dirt was all over inside the box. My hanging basket was broken several of the leaves on both plants had To be removed. The plants just looked old and ratty. They weren't fresh with fresh soil the soil was Very old and stinky. I won't be purchasing anything else from them.

  FastGrowingTrees.com

  Date: 09/01/2023

  We are so sorry your plant arrived damaged. We do cover our plants under a 30 day guarantee that covers any shipping damage. If you have not yet, please forward us photos of the plants and we will be happy to assist. 

• Review fromMark G

  Date: 08/09/2023

  1 star
  I order 5 trees, all arived after a few weeks in bad shape. I was able to save 4 of them but one died. I contact them in the first month and after they look at the pictures they ask me to wait a litle longer to see if is recovering and extending the first 30 ************** to another 30 days. After a couple weeks I called again and let them know that the tree is completly dead and I want a replacement or a refund. Now they want me to buy extra insurance in order to help. I think this is just a scheme to ask for more money and not honor their ************** Guarantee policy. Now they are not even responding to my emails. Very disapointing and completly dishonest . Stay away

  FastGrowingTrees.com

  Date: 08/11/2023

  We are so sorry your tree did not make it. We have reached out and agreed to cover this under our 30 day guarantee. Please let us know if you need additional assistance. 

• Review fromStephanie L

  Date: 07/24/2023

  1 star
  I ordered a ice cream bean tree and a vanilla vine. Both came in horrible conditions. Pretty much dead on arrival. I asked for refund for the ice cream bean tree. I though I would be able to save the vine. **************** offered a replacement or credit. After think about it I asked for the credit. I was not notified that it would be only for the cost of the tree. I was not credited for the taxes paid. Which should be included. I should not have to pay taxes twice for purchasing items.

  FastGrowingTrees.com

  Date: 07/25/2023

  We are so sorry you are dissatisfied with the amount of your store credit code issued under our 30-Day Guarantee. Our store credit codes do not include taxes or other fees applicable on the plant on the order however they may factor discount codes. Please let us know if we can be of further assistance. 

• Review fromDeana D

  Date: 07/24/2023

  1 star
  Won't order from them again. Should have read reviews before ordering. Not a good company. Ordered trees from them first order they came with bugs. They replaced them. They were delivered in a snow storm. My landscaper said they may not survive. Moved them. ********** said planted and they died. Contacted company and wouldn't do anything. Said my warranty expired. Read they guaranteed their trees

  FastGrowingTrees.com

  Date: 07/25/2023

  We are so sorry your plants perished. Since plants are perishable products, we cover our plants under a 30-day Alive and Thrive Guarantee. We also offer an optional one-year warranty that can be added at checkout for additional coverage. Unfortunately, we are unable to extend our warranty past a year from delivery. We sincerely apologize for any inconvenience this may cause. 

• Review fromEdward R

  Date: 07/12/2023

  1 star
  I ordered a Ginko tree from fast growing trees and purchased a one year garrentee.The tree came and did well last summer but failed to leaf out in the next spring. I contacted the company to make a claim and they readily sent me a replacement. The replacement was a stick with no leaves on it. I planted it in hopes per their websites instructions in hopes to see a blooming tree in a couple of weeks. It is now Mid-July and nothing has happened. I contacted Fast growing trees and they wil not replace the dead tree they sent me. In the meantime the original tree came up by its roots but I feel like I have been duped and they are replacing warranted trees with lesser stock. I asked for store credit but have been declined

• Review fromMaria R

  Date: 07/09/2023

  1 star
  I really wanted to love this company, but they really let me down. After chatting with them online 3 separate times to figure out which trees I needed in my zone, I thought I was prepared to make an informed purchase. I spent $1500 on fruit trees and bushes that were mature enough to fruit this year. At one point before the trees and bushes arrived, I contacted them to ask how I ought to prepare my soil and was told to just dig a hole and they'll be fine. NONE of the trees are going to fruit, and in fact they haven't grown at all, with 2 of them dying. They replaced one of the dying trees with a comically dead, bone dry tree. I mean, this replacement tree arrived so absolutely dead, I took an unboxing video to prove it to them. So they refunded me so I could order another one, but by that time, the price was jacked up so I couldn't with my refund. Another tree I ordered, a cherry one, which I ordered with the big order, never arrived. I called about it, they said they were sending it the following Monday, and it never arrived. So, I spent $1500 to have a missing tree, 2 dead ones, and no, I'm not getting any fruit this year despite spending all the extra money to get fruit-ready trees. I put my order in early April, and when I just got off the phone with them with my grievances, they said that I didn't buy the year-warranty they advertise come with all their plants. I wasn't given the option to buy it; they advertise it like it's automatic. The customer rep said they can't do anything for me. I really wanted to love this company, but they do not deliver on.....anything.

  FastGrowingTrees.com

  Date: 07/11/2023

  We are so sorry your trees are not growing as anticipated. We were able to assist with replacements for the Bing and Honeycrisp. 
  
  At this height they can produce within the first year in ideal circumstances however when initially planted the trees will focus on root growth so above gound may be a little slower at first but will pick up as the tree establishes.