Reviews

This profile includes reviews for Greystar's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Greystar has 2133 locations, listed below.

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  Greystar

  465 Meeting St # 500 Charleston, SC 29403-4832

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  Callia

  4100 N Central Ave Phoenix, AZ 85012

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  Vista Del Rey Apartments

  6701 Del Rey Ave Las Vegas, NV 89146-9214

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  Greystar

  449 Canal St Winter Hill, MA 02145-4347

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  Jackson Pointe 111

  2758 Lake Pointe Dr Spring Valley, CA 91977

Review Details

• Review fromdebbie l.

  Date: 10/05/2022

  1 star
  Horrible place to live and the management is awful. I moved into an apartment sixes ridge ********* in July 2022. Since I moved in the upstairs tenets have been horrible to deal with. They dont work, home all the time and all you eat is the non-stop sound of stomping, slamming , jumping and god knows what else. I talked to the tenants 2 times to tell them to stop, reported them 4 times to to management and still no resolution. We work from home so the non stop stomping all day long is interfering with our job. As of today I was told that ok they will let us move into an apartment like ours another building but we need to give 30 days notice and pay ****** transfer fee. Yeah thats not happening. Why should we move when they have been given several warnings. Im trying to get with corporate if nothing happens law suit time

• Review fromOscar T

  Date: 09/29/2022

  1 star
  I would like to share my experience with Paseo on University for anyone who is thinking about applying for a residence there. Before applying I looked into the available units that they had and three different representatives confirmed that they had their 2 bedroom, 2 bathroom units available, not just to me, but also to my roommate that was applying as well. We decided to go forward with the application on July 23, 2022 and paid the $312.35 dollars total for the application. That same day as soon as I applied I gave a call to the leasing office to confirm with them that I had already paid my application for the 2 bedroom 2 bathroom, to which they told me that that unit was not available. I explained to them that three different associates had confirmed to me that they did have it available but as soon as I paid they apparently did not have any more. They initially told me a refund check would be issued in 2 - 6 weeks to my home address, and there was nothing else that could be done. It is currently September 29, 2022, almost three months after my initial request for my refund check and I have not received my refund back from them despite having gone to the leasing office in Tempe multiple times and I have talked to the manager in person. The manager mentioned that they issued the refund check back September 1st almost 5 weeks after the day I asked for my money back, but I have not seen any check from them. Every time that I go they tell me that they will give me a call back, which they never do, and I am forced to go in person each time and they have not been able to resolve this and they tell me that once they find out what happened to the check they will have to re-send a new one and that will take another 2-6 weeks. Horrible experience I would not recommend this place to any one.

• Review fromJessica S

  Date: 09/27/2022

  1 star
  This is regarding the North Hill Apartments managed by Greystar Worldwide, LLC. I mentioned on the North Hill Facebook that their new "state of the art fitness center" has not been completed yet and if they could please fix the HVAC in the current working fitness center, since I brought it to their attention over a week prior. They have blocked me from their Facebook. It can be frustrating as a current tenant to see them post about their new amenities (such as the fitness center and pool) and know that both of these items are not completed or open yet. We are extremely LUCKY to have received orders elsewhere. I would never rent from a Greystar property again after seeing how they have handled their current tenants and the takeover. After going to the Greystar Facebook page, I can clearly tell that I am not the only tenant that has issues at their managed properties. Just save yourself the hassle. Don't rent here.
  Cost of living in current condition apartments is too high. Rent has been raised over 50% in the four years that I have lived here, with no value gained. I live in an un-renovated apartment (the previous tenant was there for 10 years, and it was not renovated between their departure and my move in date) and there is no incentive from the management staff to stay when there are over 15 apartments that are sitting empty in the complex. The takeover between the two companies was extremely poor, waited until 2 days before rent was due on July 1st to set up the resident portal. This should have been completed the second week of the takeover. The response time from the new management company is dismal. Took them over 20 days to respond with a renewal lease that should have been signed May 31st and when we received it it was SIGNIFICANTLY more than what we were anticipating and quoted from the previous management company. If this was the rent we were quoted originally, we would have moved. They have literally backed us into a lease.

  Greystar

  Date: 12/07/2023

  Dear Jessica S*****,
  
  
  
  We sincerely apologize for the issues you've encountered at North Hill Apartments and the dissatisfaction with Greystar Worldwide, LLC's management. Your feedback regarding the unfinished amenities, HVAC problems in the fitness center, significant rent increases, and poor response from the management team is deeply concerning. We are committed to addressing these matters to improve the experience for all our residents. Thank you for bringing these issues to our attention, and we regret the frustration and inconvenience this has caused you.
  
  
  
  Best regards,
  
  The Greystar Team