Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,640 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDebra D

    Date: 07/19/2024

    4 stars
    The steps for sign up and navigation are helpful. It was not entirely clear how to leave a screen and skip starting a new application. However, I did eventually figure it out.

    GovPlus

    Date: 07/22/2024

    Hi *****,

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that government services can be overwhelming, so we're glad we could offer a hassle-free experience. Also, please check your email regularly in case we send you updates regarding your application. Thanks for your support!

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromNancy R

    Date: 07/19/2024

    5 stars
    Makes traveling so simple. Wish they had this years ago.

    GovPlus

    Date: 07/22/2024

    Hi *****,

    We're so glad to hear that you had a great experience with GOV+! Our goal is to make government services more accessible and user-friendly, so it's always great to hear that we're succeeding. Thank you for choosing GOV+ and for taking the time to share your feedback. We'll continue to work hard to provide you with the best service possible.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromRoger O

    Date: 07/17/2024

    4 stars
    Reasonably easy to use. Saves running all over town. Safe and secure from my own home.

    GovPlus

    Date: 07/22/2024

    Hi *****,

    Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromCarla G

    Date: 07/17/2024

    5 stars
    Great way to renew your passport. Much easier than in person.

    GovPlus

    Date: 07/22/2024

    Hi *****,

    Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromYvette J

    Date: 07/13/2024

    5 stars
    This Website was straight forward in answering the Required Questions for a Copy of my Birth Certificate, You are more helpful than the Vital Records who I applied for my Birth Certificate for a charge of $54.00 in March and 2 telephone calls, still no Birth Certificate! I wish I had found your Website First. I would like to thank you in helping me get My Birth Certificate as I need it to apply for a Passport for a Cruise in November with Family.

    GovPlus

    Date: 07/15/2024

    Hi ******,

    Its not everyday we receive feedback as detailed and as thoughtful as yours. Our team at GOV+ deeply appreciates your positive review. We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromWilliam R

    Date: 07/13/2024

    4 stars
    Makes things easier to do so Thanks!! Lets continue doing business together!! ??

    GovPlus

    Date: 07/15/2024

    Hi *******,

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromPete L

    Date: 07/12/2024

    4 stars
    Process was pretty simple looking forward to my card or number

    GovPlus

    Date: 07/15/2024

    Hi *****,

    Thank you so much for your kind words. It is our pleasure to provide you the best possible service and we are glad this commitment was reflected in your review/feedback. Also, please check your email regularly in case we send you updates regarding your application. We look forward to serving you again. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromWilliam S

    Date: 07/12/2024

    5 stars
    Good service I think. A little too early to say.

    GovPlus

    Date: 07/15/2024

    Hi *******,

    Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated and we look forward to serving you again in the future. If you have any other comments or suggestions, please feel free to reach out. Thank you again for your kind words!

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromGABRIELA F

    Date: 07/12/2024

    4 stars
    Very convenient to do from your own home without having to make an appointment or go anywhere.

    GovPlus

    Date: 07/15/2024

    Hi ********,

    Thank you for the 5-star review! We are thrilled to hear that you are satisfied with our service and would recommend it. Your review made our day, and the whole team is working very hard to keep our customers happy. We can only do it thanks to customers like you. Our customer service team is available 24/7 to assist you with any inquiries.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromJul M

    Date: 07/10/2024

    5 stars
    I was looking around for a quick way to get my passport renewed. my female friend who is from the 80s and was able to locate something for me ; sent me a link. She said good luck with these. They both have good reviews and thats when I jumped on board and started the renewal. Right now theyre asking for another picture but I thought they had gotten a picture. I think I mightve forgotten to take off my glasses which is not a big deal! Ill give them a good review!

    GovPlus

    Date: 07/15/2024

    Hi *****,

    Its not everyday we receive feedback as detailed and as thoughtful as yours. Our team at GOV+ deeply appreciates your positive review. GOV+ considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations. If you wish to use our services again, we would be more than happy to have you back. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.