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Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.6

Average of 2,049 Customer Reviews

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Review Details

  • Grace K

    Date: 07/28/2025

    This is the worst company ever. Please do not use them. I sent all my documents June 3rd to start my process of renewing my passport. Its still hanging in the wings. It takes forever to get a real person and they were no help at all. My application still states waiting. Says one more day. Been saying that for almost a week.

  • Carole B

    Date: 07/28/2025

    Very user friendly, would highly recommend! Much easier applying online

  • Atif A

    Date: 07/25/2025

    Awesome thanks for letting me know what I have to do

  • William L

    Date: 07/24/2025

    I find this process to be very quick,And helpful. To anyone who use it.

  • Thomas H

    Date: 07/23/2025

    Was quick and easy no muss no fuss just the way we like it!

  • Paul B

    Date: 07/23/2025

    Easy Process for my *** Pre however very impressed with the customer service from a representative helpting with my wifes application,

  • Stafford C

    Date: 07/22/2025

    Very simple and efficient way of doing our U.S passport.

  • Susan A

    Date: 07/18/2025

    This is a private company, pretending to be a government agency. They will take money from you under the pretense, they are applying and filling out the *** information and cost for you but actually the fee they charge is their private fee and when you get to *** in particular, you will be charged the *** fee. I was basically told by the representative that had I gone directly to *** I would not have paid their $97 to fill out a questionnaire online total scammers and angry with myself for falling for their advertisement as a government agency.

  • Lis W

    Date: 07/18/2025

    It was a very quick and simple process. Directions were easy to follow.

    GovPlus

    Date: 07/19/2025

    Hi ****,

    Thank you for taking the time to leave us such a great compliment. This kind of feedback motivates the entire team to continue exceeding quality service. GOV+ considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations. Also, please check your email regularly in case we send you updates regarding your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

  • Celeste M

    Date: 07/18/2025

    Gov+ made the process of applying for a new passport very easy and quick.

    GovPlus

    Date: 07/19/2025

    Hi *******,

    Thank you so much for your kind words. It is our pleasure to provide you the best possible service and we are glad this commitment was reflected in your feedback. Also, please check your email regularly in case we send you updates regarding your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

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