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Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.57

Average of 2,679 Customer Reviews

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Review Details

  • Jerry B

    Date: 11/17/2025

    Took me about 5 min., and the instructions were very easy to follow.

    GovPlus

    Date: 11/19/2025

    Hi *****,

    Were so pleased to hear you had a positive experience! Simplifying government filing is our mission at GOV+, and were glad we could assist you. If you have suggestions for improvement or need further help, please reach out. Also, be sure to monitor your inbox for important updates on your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *****
    Customer Service Specialist
    **********************

  • Sharon P

    Date: 11/14/2025

    Easy to navigate especially for tech challenged like me at 56

    GovPlus

    Date: 11/17/2025

    Hi ******,

    Were so grateful for your positive feedback! Its great to hear you had a smooth experience with GOV+. We strive to make government filing as stress-free as possible. If you have any suggestions for improvement or need assistance, were always here to help. Be sure to check your email for any important updates!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

  • Mitchell R

    Date: 11/13/2025

    I was very pleased with the process of revewing my TSA application

    GovPlus

    Date: 11/17/2025

    Hi ********,

    Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated and we look forward to serving you again in the future. If you have any other comments or suggestions, please feel free to reach out. Thank you again for your kind words!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

  • debra w

    Date: 11/12/2025

    Took my money $75 and never contacted me again, can talk to anybody, I wanted to renew. Almost 2 month done passed.

  • Alexander H

    Date: 11/09/2025

    I cant say right now that everything is legal but if it so it an easy way to renew your passport. That why I gave a three star.

  • TIM P

    Date: 11/08/2025

    Easy to navigate. Very easy to follow and understand and submitt.

    GovPlus

    Date: 11/13/2025

    Hi *******,

    Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

  • Barry S

    Date: 11/07/2025

    Very easy to file for a passport. Great way to go.

    GovPlus

    Date: 11/13/2025

    Hi *****,

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that dealing with government forms can be overwhelming, so we're glad we could offer a hassle-free experience. Thanks for your support! Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

  • Emily K

    Date: 11/06/2025

    Straight forward and helpful. Clear directions and concise messages that are easy to follow.

    GovPlus

    Date: 11/13/2025

    Hi *****,

    We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Thanks for choosing GOV+!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************

    Regards,
    *******
    Customer Service Specialist
    **********************

  • Royce S

    Date: 11/04/2025

    This application is a time saver! And easy to use!

  • Priscilla K

    Date: 11/04/2025

    Not what they advertise!!I recently got married and needed to change the name on my social security card, I've seen Gov+ advertised everywhere and it gives the impression that everything can be done online in a few steps. I paid the $67 and against my better judgment $14.99 for the subscription because they claim that's the best option. I started the application and after a week and a half received and envelope in the mail to send them my documents which could take several weeks to process and get back. During the application process it was not mentioned I'd need to mail in documents (driver's license, birth certificate, marriage registration) and they will not accept photo copies just original documents. Needless to say I was uncomfortable doing so and reached out to customer service via the live chat, I was hoping I could just send them pictures of the front and back of the necessary documents. I was told if I'm not comfortable mailing the documents I can make an in person appointment with my local social security administration, no other options. I scheduled an appointment then reached back out to Gov+ to inquire about a refund as I am not completing the service with them. I was told they can not issue a refund as the process has already started. I explained I was uncomfortable mailing away important documents especially my only photo ID and not get them back for several weeks. That did not matter as they said I'd already filled out an application and they sent me the mail in envelope. I said I paid for the name change to my social which has not been done but they claim that a refund is not possible. I canceled the subscription immediately and will take the loss of the $67 and the $14.99 subscription fee. I DO NOT RECOMMEND.

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