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Business Profile

Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 2,640 Customer Reviews

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Leave a Review

Review Details

  • Review fromJacquelyn M

    Date: 07/28/2024

    4 stars
    It was easy to apply for TSA Precheck online today

    GovPlus

    Date: 08/10/2024

    Hi *****,

    Thank you for the 5-star review! We are thrilled to hear that you are satisfied with our service and would recommend it. Your review made our day, and the whole team is working very hard to keep our customers happy. We can only do it thanks to customers like you. If there is anything we can do to serve you further please let us know. Thank you so much again, and we hope to serve you again soon. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromMark B

    Date: 07/27/2024

    4 stars
    If ******** works as promised it's a great thing for any traveller

    GovPlus

    Date: 08/10/2024

    Hi ****,

    Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromCarol B

    Date: 07/26/2024

    5 stars
    I was having difficulty signing up and they got back to me in one minute

    GovPlus

    Date: 08/10/2024

    Hi *****,

    Thank you for taking the time to leave us such a great compliment. This kind of feedback motivates the entire team to continue exceeding quality service. GOV+ considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations. Also, if you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromDavid A

    Date: 07/26/2024

    4 stars
    Works great when you do it right. ****** at the help center was a tremendous help

    GovPlus

    Date: 08/10/2024

    Hi *****,

    We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. If you have any questions regarding your application or in need of assistance, you can reach us through the following:

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromDonna D

    Date: 07/25/2024

    4 stars
    This site was easy to navigate and when I asked for help, the person I spoke to was helpful and knowledgeable.

    GovPlus

    Date: 07/25/2024

    Hi *****,

    Thank you for taking the time to leave us such a great compliment. This kind of feedback motivates the entire team to continue exceeding quality service. GOV+ considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations. If there is anything we can do to serve you further please let us know.

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromDaniel G

    Date: 07/23/2024

    5 stars
    thanks it very good service i really apreciated b for the service thank you very much.

    GovPlus

    Date: 07/25/2024

    Hi ******,

    Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromDouglas Y

    Date: 07/23/2024

    5 stars
    This process of renewing my passport on linecouldn't have been any easier, let's hope it goes well on the back end

    GovPlus

    Date: 07/25/2024

    Hi *******,

    It's great to hear that you had a positive experience with GOV+! We're always striving to make our service as user-friendly and efficient as possible, so we're thrilled to hear that we hit the **** for you. We understand that government services can be overwhelming, so we're glad we could offer a hassle-free experience. Also, please check your email regularly in case we send you updates regarding your application. Thanks for your support!

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromWillie D

    Date: 07/22/2024

    4 stars
    I CAN'T LEAVE A REVIEW. AUG 6TH WILL BE MY FIRST TIME USING TSA PRE CHECK

    GovPlus

    Date: 07/23/2024

    Hi ******,

    We're so glad to hear that you had a great experience with GOV+! Our goal is to make government services more accessible and user-friendly, so it's always great to hear that we're succeeding. Thank you for choosing GOV+ and for taking the time to share your feedback. We'll continue to work hard to provide you with the best service possible. Please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromWilliam L

    Date: 07/22/2024

    5 stars
    It's a good idea to have your pre-check with TSA in the order to save time

    GovPlus

    Date: 07/23/2024

    Hi *******,

    Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

  • Review fromRobert B

    Date: 07/21/2024

    5 stars
    Like the ease of renewing documents and the cost savings.

    GovPlus

    Date: 07/22/2024

    Hi ******,

    Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you found our service helpful and easy to use. We designed GOV+ to be user-friendly and efficient so you can perform your government services with ease. Please feel free to explore our other features and let us know if there's anything else we can do to improve your experience. Also, please check your email regularly in case we send you updates regarding your application. 

    24/7 Chat: *******************************************
    24/7 Email: ********************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ******************************************************** Specialist
    **********************

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