Reviews

Review Details

• Review fromDerek H

  Date: 08/08/2023

  5 stars
  To each their own. I read a few bad reviews, but I had a very positive experience with ****** and *****************They were recommended to me by a trusted family friend. My daughter totalled her car, and the insurance company offered me less than half of what the car was valued on kbb.com, which really ****** me off. After a few weeks, with ******'s appraisal, the insurance company's offer went from $2,800 to $9,800. I'm an 18+ year major airline Captain, and a 20+ year Air Force retired combat veteran pilot. This review is real, and factual.

• Review fromCUNEYT K

  Date: 08/04/2023

  4 stars
  ******** help me to get a good offer from ***** ****. The process took 6-7 months but at the end it worth for waiting. Be patient and follow the steps with ******** directions. But I think I was lucky because I was negotiating with ***** ****. I don't know what would I face if it was another insurance company.

• Review fromKaren G

  Date: 08/02/2023

  5 stars
  I am very happy I trusted them to help me with my diminished value claim. They did as promised and very professional and to the point.

• Review fromDenisha S

  Date: 08/01/2023

  5 stars

  Denisha S

  Date: 08/01/2023

  Great company , I took a chance searching on ******** Quick response through emails! Will recommend to anyone !!!

  AutoLoss.com

  Date: 08/02/2023

  Thanks so much.. Call us if we can ever help you again. ************************;

  AutoLoss.com

  Date: 08/02/2023

  Thanks so much.  Please let us know if we can ever help you again. ************************;

• Review fromJeremy H

  Date: 07/26/2023

  1 star
  ***************** are a complete fraudthey will NOT be able to get you any better offer than what the insurance company offers you. After making 5 separate attempts to increase my settlement from her recommendations I was left with the very first dollar amount they offered initially. Minus of course her fee for doing absolutely NOTHING. STAY AWAY, you are wasting your money !!!

• Review fromKelly A

  Date: 07/25/2023

  1 star
  Disgraceful. take people's money, and then tell them what to do. they don't do a d*** thing to help you. I've called several times I've emailed several times it has been 2 years now. The insurance company has dug their heels in, and auto loss will do nothing. Save your money, and hire a competent company. Like many of the others that were screwed over by this company, i was accused of not following proper procedure. I feel like a loser trusting them. I'm going to contact the Better Business Bureau next.

• Review fromTrey B

  Date: 07/21/2023

  1 star

  Trey B

  Date: 07/21/2023

  These are definitely fake reviews. The company is anything but professional. They werent able to speak to their expertise when questioned about any factual evidence from their first report and then blocked my emails from going to their domain.Rather than having any sort of integrity for the lack of expertise they have when tackled by logical issues, they run away, hide and will take your money.This company is a total scam and should not be used whatsoever. They dont use any data, as they dont source their data from anywhere. Theyre just making up numbers and then auto-generate a report that has absolutely no information, or anything to be used to rebut a claim. The insurance that hit my Tesla was laughing at the report made by ********. Theyre so incredibly unprofessional than when asked about these discrepancies they couldnt speak to any of it They just further demanded a to follow a process that doesnt work but instead wastes your time. They KNOW they cannot help you obtain more diminished value claim, thats why on their website their refund process is so specific. ******** is a total scam and the owner, whose name is in the email above doesnt care about actually helping people. I have the entire email log and can prove any ********* attention to all of the reviews that have rated this company bad. Take your time and do not utilize this company. They basically stole my money.

  AutoLoss.com

  Date: 07/26/2023

  This client emailed us a few days ago and i emailed him back. At no time do we block emails and I told him to call ** for immediate help.  We want every client to be happy. *************************

   

  I have no idea what this means.. I have never blocked an email Call us to help you further. ****** ************
  
  From: ******************* <*********************>
  Sent: Thursday, July 20, 2023 8:34 AM
  To: ********************* <*******************************************************;; ******************************* Re: Delivery Status Notification (Delay)
  
  So, rather than address the issue you block my emails? This means that I should bring this to the BBB, right? 
  
  On Wed, Jul 19, 2023 at 3:17 PM Mail Delivery Subsystem <****************************>wrote:
  
  Delivery incomplete
  There was a temporary problem delivering your message to ******************** Gmail will retry for 22 more hours. You'll be notified if the delivery fails permanently.
  LEARN MORE
  The response was:
  The recipient server did not accept our requests to connect. Learn more at ******************************************* [autloss.com 199.59.243.224: timed out]

• Review fromKrishana S

  Date: 07/19/2023

  5 stars
  Awesome recommend to everyone needing a appraisal on totaled cars

• Review fromRay R

  Date: 07/18/2023

  5 stars
  ******** was very helpful during the whole process and sending in the forms to the insurance company.

• Review fromCynthia S

  Date: 07/18/2023

  5 stars
  I found ******** on a web search and am grateful I did. They were able to coach me through dialogue with the insurance adjuster to get thousands more than they were originally willing to pay. Excellent customer service and well worth it. I was nervous about paying the appraisal fee upfront, but with their help, I was able to get much more than the insurance company was willing to pay AND get my fee reimbursed. That makes the service ******** provides not only justifiable, it's free.